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Franklin Covey Plan Plus Software

Franklin Covey Plan Plus Software

List Price: $79.95
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Product Info Reviews

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Rating: 1 stars
Summary: The worst nightmare!!
Review: If you really want to spend several days trying to install this product, sending tons of e-mails to technicall suport and lots of calls then buy it, otherwise, it is a mess. Imposible to install, full of bugs and the worst service I have seen in my life.

Rating: 1 stars
Summary: 2.0 is not any better
Review: In case anyone else, like myself, had liked the concept of this software but found the 1.0.x versions too unstable to use, allow me to present you with the following news. I installed the 2.0 trial, and it is not any better. I installed FranklinCovey Plan Plus 2.0 atop a completely fresh, never-before-used Outlook 2003 and Outlook now runs for about 30 seconds before crashing. I did not bother to contact support to see if there are any resolvable issues; these problems are OK with open source products that are still under development, but for retail price, I expect software that works.

Like its predecessors, 2.0 also fails to uninstall completely, leaving behind its menus and other nonsense after it's supposedly removed itself from your system.

Please, Franklin Covey, get it right next time before releasing it. If it worked, you'd sell enough additional copies to more than cover the additional development and testing expenses.

Rating: 1 stars
Summary: Do not buy this product!
Review: It is riddled with bugs. I am a great fan of Franklin Covey products and philosophy and liked their incorporation into a version of Microsoft Schedule+, so I bought this product with enthusiasm. After suffering through it for a week, I took it off my laptop, but I'm still feeling its after effects. I can no longer enter tasks into Outlook, as I get an error message. While it was installed, I got duplicate records in my calendar, tasks that I entered disappeared, the Compass functionality only worked sporadically.

I'm waiting for the next version in the hopes that it will be ready for prime time. Maybe I'll reinstall at that time

Rating: 1 stars
Summary: worst software I ever purchased
Review: Over 75% of people trying to install this software have major problems, it has taken people weeks to get it to install. Once installed it is full of bugs in every part of the program. Franklin Covey Technical support is very poor and they charge you for it. Franklin Covey does not care about its customers. This software release is the worst yet for a company with a repretation for very poor software.

Rating: 4 stars
Summary: Good product; but could have been better
Review: Plan plus for Microsoft Outlook is the product for you, if you believe in Covey's 7-habits.

Installation proved to be difficult and it wanted me to upgrade my Outlook with SP1. After that, the software could not detect the SP1 installed and cribbed again with the same problem. I tried installing again with Outlook running - Aha! It worked.

The product is a good equivalent of the Franklin covey's paper based planner. And hey, you dont need the paper refills anymore. If you want, you can print your daily tasks and calender to your paper based version also. (I haven't tried it myself though). 'Weekly Planning' feature is the best one where you review your values & mission statement, schedule goals, schedule compass and schedule tasks. Perfect.

One thing which I would have appreciated if had been made, is having multilevel hierarchy in the Goals' intermediate steps. And a tighter integration of Goals with Master task list. Though not very intuitive, the 'Coach me' section has the Wizard for creating your initial data. The Wizard is made with Flash, and is very easy to use.

Overall, this is a very good tool to get organized and reach your goals. ...

Rating: 1 stars
Summary: Software does not work...do not buy!!
Review: Read the marketing info, talked to Franklin Covey, they assured me the software was working well unlike all their other releases, No problems they said, bug list is very short. Hence, I purchased the software. It is the worst software I ever installed. It took me two weeks to get installed, it wrecked by database, Outlook does not work correctly after the installation, sync-ing with Palm does not work, cannot move tasks to other days, even the uninstall does not work correctly. Please!! save yourself weeks of pain and problems; do not get this software, there are many other good products on the market. Franklin Covey has grossly misrepresented this software; I have never seen a company release a piece of software so far from complete. I guess they need money for the third quarter.

I wish they has a zero star rating, one is way too high for this product

Rating: 1 stars
Summary: Buggy and lousy synchronzation with handheld
Review: The product looks like it has not been tested adequately and rushed to the market. Daily record from my palm was not saved after a synchronization on the PC. Worse, a task without a reminder in Outlook ended up being a task with a reminder in my palm and the reminder for the task could not be turned off - FC reminder screen was not responsive, so I had an alarm and buzzer that would not stop. After a soft reset, the alarm and buzzer came back on the only way to stop it was using a hard reset and losing all my data.

I hope they release a patch very quickly to fix these bugs. I would recommend folks not wasting money until the problems are fixed

Rating: 1 stars
Summary: cannot install; Does not work as advertised
Review: The program seems to have been released before base testing has been done, it took 10 tries and lots of time and money spent on phone calls and tech. support fees. Yes, they charge for technical support. Once installed does not work as advertised.

Rating: 1 stars
Summary: Be Prepared to Spend Time with Customer Service
Review: This was a great idea to link the Franklin Planner with Outlook; easy and simple to use. But, it just does not work. I have had this for one week, and have only experienced one half of one day where it worked without a problem. It has had to be deleted and reloaded everyday, with hours spent on the phone with customer service. Yes, they have a patch that claimed to have fixed all the problems; it worked great, until the computer was turned off and rebooted - it STOPPED WORKING AGAIN! This product was released before it was ready and tested properly. WAIT FOR NOW!

Rating: 1 stars
Summary: MUST use Outlook for your e-mail client!
Review: Unless you use Outlook as your default e-mail client, don't buy this software. The marketing descriptions on the FC site NEVER state that you MUST use Outlook for email. If you don't, the software forces you to change to Outlook simply to install the program.

I tried to "trick" the software by swiching my e-mail defaults in Outlook and Internet Explorer from OE to Outlook, then loading the program & switching back to OE. The program installed & ran once (great-looking Mission Statement wizards!), but after I switched default back to OE and opened Outlook, I got the error message and the original Outlook interface. (I.E., unless Outlook is used for e-mail, FC PlanPlus simply will not function.)

It's ironic that I bought the software in order to improve my daily efficiency and fidelity to my goals and commitments, but then wasted 3 hours trying to make the software install and run. After this experience, I'm ditching Outlook altogether and transitioning to the Palm Desktop time-management tools, which are more user-friendly and flexible than Outlook's.


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