Rating: 
Summary: Annoying install & built-in advertisements
Review: While the issue of being locked to one specific computer (or HD?) is bad enough, the built in advertisements for Intuit's "extended services" was more annoying to me. I bought the product to prepare my taxes, not to be pestered with ads for services I don't want or need. I'll be looking at other companies products next year!
Rating: 
Summary: Very much agree--Impossible to get at previous year's taxes
Review: Very much agree with the negative reviews here--the activation scheme makes archiving dependent on keeping paper forms. Want to look at the last couple years worth of forms--tough--you'd better keep all previous software because they won't read data from beyond last year and Intuit will tell you to hike to blazes. Or they'll make you buy TurboTax 1998, and in general treat you like a pirate--instead of a customer. Avoid this product like the plague.
Rating: 
Summary: TurboTax is easy to use
Review: This is the 4th consecutive year that I've used TurboTax. It will not be my last.Installation is simple. Just pop in the CD and it installs itself. Then connect to the internet and register the product. What a breeze! The data entry process is very well constructed. The software guides you along by asking questions, kind of like a tax interview. Respond to the questions by clicking yes or no, and then input the appropriate dollar amounts. If you have questions while using the software, there are plenty of videos and easy-to-understand help files that will answer most of your questions. You can always go to the IRS website to get anything else you need. As you input your tax information, you can see how your tax liability or refund is affected. The amount is always displayed in the upper right-hand corner. Pretty cool. In the past, it has taken me about an hour to complete my tax return. It would take even less time if I didn't trade stocks or itemize. Since the tax laws were subject to change up until the end of the year, you'll need to download an update to the software. TT Deluxe has a very simple process for obtaining updates. Select the pull-down menu to start the update process and it takes care of itself. I really like this software! I tried using a competing product 4 years ago and found their software to be inferior to Intuit's. ...
Rating:
Summary: Activation A support nightmare- avoid at all cost.
Review: When I installed it on my computer, I activated it. Later in the day it complained that the copy was activated on another computer, and asked me to buy another copy. Since it was a weekend, I called customer support and was asked to call again on
Monday. I got nowhere with the customer service rep, and ended up returning the software to my local store to get another copy with
a fresh activation code. This code lasted a day before it asked
me to buy a new copy again. This time customer service gave me
a new key over the phone. I probably wasted 4 hours on this activation stuff. The stuff is buggy, buggy, buggy.
Rating:
Summary: Activation = No longer a TurboTax User
Review: I purchased this disaster and will no longer be a TurboTax user after this year. Intuit's idea was to limit use to one computer. Fine, but if you ever plan to get a new hard drive, or get a new computer, you will need a NEW license from Intuit to activate the software you already have a license to use. This is way too restrictive. Buy TaxCut. If Intuit puts activation on Quicken, I'll be a Money user.
Rating:
Summary: Don't buy, particularly if you use 98SE
Review: Have been TurboTax customer and fan for 15 years. Usually get my return done in under 2 hours. This year could not get the program to "activate." Spent more than 10 hours on the phone with tech people (in name, at least) until got through to the office of the President of Intuit and was finally told that the "activation" scheme will not work with 98SE and my only recourse was to upgrade to later version of Windows. Despite the fact that TT is advertised, even today, as compatible with 98! I need to do a 4th quarter estimate for 2002 in 8 days and I don't know what I'm going to do. Turbo Tax is no longer the company we grew to admire -- and rely upon.
Rating:
Summary: New installation method scares me.
Review: I've lost complete trust in using the new Turbo Tax. The installation process requires a new "product activation" step that should be cause for concern.... I wish Intuit didn't force their customers to "activate" their software. Very scary.Sorry to say I've been a long time user, too
Rating:
Summary: Good product, bad activation scheme
Review: As a long-time customer, I'm really disappointed in Intuit. I recently installed TurboTax and was subsequently dismayed to find that the sneaky "Safecast" program had been installed without my permission. I'm removing Safecast as soon as my taxes are filed. Hopefully my CD burner will still work. As for next year, I think I'll take a look at TaxCut.
Rating:
Summary: Software is not that good ...
Review: I recently purchased a new computer and tried to move my copy of Turbo Tax 2002 over to my new computer and the software refused to activate. I can Intuit and the support staff told me to buy a new copy. This is not right. I would highly recommend steering very clear of this type of software. Intuit is starting to act just like the IRS, drain as much money out of someone as possible.
Rating:
Summary: Time For a Divorce
Review: I have been a long-time user of TurboTax. The software itself is excellent and easy to use. However, over the years, there has been an increasing trend of the software to want to connect to the Internet, and to require the user to register the software. TurboTax 2002 was the last straw. While it is silly enough to have to type in a Product ID code when installing software, I can live with that. But there are few things that infuriate me more than forced registration (which is the reason I don't use any Microsoft XP products). As soon as I installed it, it immediately tried to connect to the Internet without any warning. Fortunately I had my firewall software running. Then I discovered that the program wouldn't even run until it was "activated" with Microsoft XP-style forced registration. I'm sorry, but it is I who decide whether or not to register software, not the company. The ever-increasing arrogance of Intuit is unbelievable if they think customers will stand for this. I immediately uninstalled it and sold it to a friend. As far as I'm concerned, they are punishing all of their legitimate customers, and they can just kiss me goodbye as a customer. I don't like to stop using a good product, but the quality of a product isn't everything. I may have been married to TurboTax, but I just got a divorce and went to TaxCut. If Intuit comes to their senses in the future and stops this ridiculous practice, I will be happy to use TurboTax again. I should have read these Amazon.com reviews before I purchased it in the first place.
| 
