Rating: 
Summary: Very easy to use
Review: I read the other reviews and had serious doubts; however, I completed all of the questions in under 2 hours and was very pleased by how easy it was.
Rating: 
Summary: Never Again
Review: After a long and satisfying run with Intuit software products, I fear it is time to part. Turbo Tax software did terrible things to my system, including the installation of a resource hogging program called C-Dilla. After several unsuccessful attempts to get the software installed, update and running, I finally gave up and attempted to uninstall it. Much to my surprise, my CD-RW suddenly quit working, and after hours of research, phone calls, assistance from friends, etc, the root cause was found to be the C-Dilla services which were installed without my knowlege, and running in the background. Fortunately, Windows XP system rollback removed the offending software without a trace, except for some hidden sectors on my hard drive which are not accessed if the C-Dilla software is not installed. Sorry Intuit, but I have better things to do than deal with problems caused by a formerly excellent product gone bad.
Rating:
Summary: Turbo Tax Deluxe 2002 is Trouble
Review: This software locked up my computer twice in the middle of working on my tax return. I ended up taking the program off my computer. Cannot recommend!
Rating:
Summary: Go with TaxCut
Review: After using Turbotax for the past 5 years, I will switch to Tax Cut next year. Not only did Intuit implement the well-publicized covert "security" measure, but this product is buggy. I've had significant technical problems, especially with the "export to PDF" feature, which I can't make work at all, even with the help of Intuit's technical support.
Rating:
Summary: I feel like a fool
Review: I read most of the bad reviews before I bought the program thinking the problems wouldn't happen to me. Boy was I wrong. After trying six times to install the program and getting a message stating "cannot open file as read-only", I tried to contact the online customer support line. Although they were courteous and responsive, my dog could have provided me more solutions. I hope Intuit will return this for me. Unless you like high blood pressure and self-induced hair loss, DONT BUY THIS PROGRAM
Rating:
Summary: Product activation scheme makes this software a no-buy
Review: I have been an Intuit customer for 11 years. I have always used Turbo Tax and Quicken. However, this year I purchased Tax Cut because of Intuit's product activation scheme. I refuse to buy software from a company that assumes I am a criminal. Tax Cut's EULA allows you to install and prepare taxes for the whole family. I have never pirated any software. Now Intuit won't have to worry about me - they lost me as a customer.
By the way Tax Cut did an EXCELLENT job of preparing and filing my taxes. Tax Cut also costs less than Turbo Tax. What else do you need to know? Tax Cut is the better deal.
Rating:
Summary: Very disappointing
Review: After using turbotax for the past 5 year and enjoying it, I will never buy Intuit products again. Just the advertising they load onto the desktop is reason enough, but add in the "Activation" and "C-Dilla" junk and they are through with me.
Rating:
Summary: ZERO STARS -
Review: I'm gald I read reviews before buying a product. I don't want to take the chance of not being able to use the program when I need to. Having to pay for tech support to get another key appears to me as a way for Inuit to increase the bottom line. What a nightmare it would be if all your software required you to call them after a system crash or update. No thanks.
Rating:
Summary: Turbo Tax 2002 One Click Update Broken
Review: I have been using Turbo Tax for the past 5 years without many problems. This year is another story. I have been able to install and use the software, however, I have not been able to use the one click update option or the manual update option. I have spent about 5 hours talking to tech support on their chat line, re-installed the product 12 times (doing it different ways), I even tried their limited dial up account to do the update and was not able to get it to work.Next year it is H&R Block Tax Cut for me.
Rating: 
Summary: Functions great, but Intuit should take notice...
Review: As far as functionality, TurboTax Deluxe has worked perfectly for me over the past 4 or 5 years, even though my tax return is not the simplest. Online updates are (usually) fast & easy and integrate themselves seamlessly into the program.
The software registration and activation posed no issues for me, as I only installed on one machine. Users who wish to install on multiple computers MUST install the software on the computer from which they wish to print FIRST. Installations on additional machines will function, but you will not be able to print anything.
This year, I had the need to contact customer support via the online chat feature at Intuit's website. I was 76th in the queue, and it took about 18 minutes for service. My question, regarding a form update release date, was answered quickly, courteously, and as I found out several days later, accurately.
As far as the spyware, most computers that have access to the web are already infected with oodles of spyware, so I really don't care.
I commend Intuit for taking steps to combat software piracy. It is important to me to be able to own legitimate, affordable software. With TurboTax, I do not even have to leave the house to prepare and file my tax return accurately and inexpensively.
Intuit should, however, take note of the numerous negative comments here. This is the voice of your customers stating what they expect from your software.
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