Rating: 
Summary: Worst Software to ever hit the market
Review: I have been a TurboTax user since 1998. However, this year's version has been an absolute horror. I would have to constantly re-install the software due to errors. This caused numerous hours of delay. I called Customer Service who gave me directions that made the situation worst. To all of those who are thinking about purchasing TurboTax 2002....DON'T!!!! I personally recommend TaxCut which not only worked correctly, but also put me right back on track!
Rating:
Summary: Do not buy turbotax
Review: There's a lot of hype going around about the copy protection scheme in Turbotax. Much of it is overblown. But even ignoring the hype, Intuit has blown it big time.1) The copy protection scheme used by Intuit is invasive. It works by installing and running an unwanted program on your computer. This program runs 100% of the time. You can't turn it off, and you can't uninstall it even when you remove turbotax. (Intuit has recently release a separate uninstaller for the copy protection scheme, but first you have to download it, and many people are saying that it doesn't work). 2) Intuit is punishing/annoying/infuriating it's paying customers to stop a few thieves. The vast majority of Turbotax customers are honest, and they want one just thing from TT. A safe reliable way to do their taxes. It doesn't make sense to use pirated tax software to save 30 bucks. 3) The Intuit customer support deptartment is so overwhelmed by all the problems this has caused that you should expect a 30-60 minutes wait to talk to anyone at Intuit about anything. This includes activating your product if you can't do it on-line. But don't take my word for it, try to call them. 4) But here's the killer: If every software vendor decides to try something like this, we'll end up needing a separate computer for every program. The c-dilla software used by intuit has a well-earned reputation for being unstable. How well will your computer work in the future when there are 20 different competing copy protection services running on it.
Rating:
Summary: Worse than I thought
Review: For this year Intuit does not support data importing from their own Quicken 2000. From the Intuit web site. "Import Quicken® and QuickBooks® data (2001 or higher) with our Just-In-Time Import" No only do you pay for TurboTax, but they try to force you to upgrade to a new version of Quicken if you are a user of Quicken 2000 or older. By the way, H&R Block Tax Cut does import Quicken 2000 data!! I tried it, and it worked. This is an unethical product tie. I bought Quicken 2000 two years ago in good faith.
Rating:
Summary: TurboTax Hornet's Nest
Review: I've been a loyal TurboTax user for over a decade. As for rating the job TurboTax does on taxes, I'd rate the software 5 stars. However, for the aftermath of the [program] left behind in your computer, I've rated the software 1 star. Unless you want to screw around (as I feel I must) to clean up the mess [the program] leaves behind, don't purchase it. Intuit has turned piggish and created a PR disaster. This issue has become so emotional and so much has been written, that one no longer knows what to believe. I plan to try the cheaper competitive product next year.
Rating:
Summary: I won't buy this product again
Review: I have bought this product for five years running, but won't buy it again. This year's version installs a program that runs in the background every time that the computer is started (called c-dilla). I noticed this program and deleted it; then Turbo Tax wouldn't work. I called Intuit and they said they couldn't help because it was my own fault.
Rating:
Summary: Do Not Buy Turbo Tax 2002
Review: Used TT for the past three years with no problems. Blindly expected to do the same this year out of brand loyalty.
Not five minutes into my use of the product it crashed HARD.
Spent a few hours rebooting etc. and established that my machine was OK but still "sluggish". Couldn't figure out why.
Reading some of the above reviews will explain this phenomenon for you as it has for me. I will never use this product again. Probably no Intuit product, period.
Rating:
Summary: Abysmal support
Review: Have not been able to contact tech support by email or phone [installation error message inapproriate]. Save sales slip to support return
Rating:
Summary: Ban Idea Intuit - Customer for many years feels violated
Review: Well, what can I say. I am not the only one - After reading the business section of the Chicago Tribune on Monday the 10th of 2003.
WHy, Why Why - Not only does [C-dilla] provide a source of shame for Intuit - IT is like I was in a good relationship with TurboTax then it cheated on me.
1. I spend good money on a dinner (Turbo Tax Deluxe) year after year and not it cheats on me.
2. I get no support - I need to beg. Web suport is a joke "hello you are 834 on the list please wait and I will be with you shortly, like an hour later and the system cuts off?
3. Why can I not do taxes at work and home? don't you trust me?
4. YOur update messed up your own application running on Xp? Now I need to call you for reactivation.
Bye Bye Intuit
Rating:
Summary: Garbage
Review: ...I have been a loyal user from the start of your company. I probably still have the orginal Turbo Tax, Quicken, and Quickbooks on 5.25 floppies. Your software has always been just okay, buggy, but still the best out there. Unfortunately your company just doesn't get it. You think for every pirated copy you have lost a sale. Wrong, these people would not have bought it anyway. You cause rightful owners just too much trouble. All your software is getting just too much of a commercial for other products, nag, nag, nag. There is plently of other options out there now. Anyone with a simple return can go to the IRS or their state's website and do it for nothing or buy Taxcut for more complex returns. It reads your past years data from TTax just fine. Read the article about Intuit on Yahoo. This mess has actually caused their stock to drop... I'm going find other alternatives to your other products
Rating:
Summary: Loyal 6 year Customer says Bye Bye Turbo Tax
Review: Been a loyal TT customer since 97. Never had a single issue with Turbo Tax - great product... Till this year. Tried to run the program and after installing, Vendor Error 8 - code 120. After looking it up - discovered [program] resident in my system C-Dilla . The Solution on the TT website says to Stop/start the C dilla stuff. OMG - what were they thinking when they tried this - offered to refund my money - which they'll have to since the program doesn't work (XP/broadband/Firewall). They also want me now to download the 'fixed' ... version from them directly - I think not. I'm shocked and saddened since I'm a loyalist. TTax goes back to my local retailer tomorrow and I'll have to try another competitor's SW.
I realise this has been stated in several different flavors on here, but I'm a SW engineer , and if a program won't even run, let alone the fact that it's [C-dilla] that's what's causing the problem - I'd avoid this program like the plague.
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