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Summary: I switched to TaxCut
Review: I've used TurboTax for many years and was just about to order again. Then I read the reviews here and switched to TaxCut. I definitely think consumers should penalize companies that do the things TurboTax has done this year, so I appreciate the advice.TaxCut served my needs. I should say that I did not find it as smooth as TurboTax was in the past. So my hope is that either TurboTax will get its act together or that TaxCut will improve to be as good as TurboTax used to be. Bottom line: I'd advise getting TaxCut this year. It's fully adequate. Send TurboTax a stern message. Note: I had to give a ranking, so I gave one star, but I did not actually use TurboTax this year.
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Summary: NEVER EVER BUY THIS!!!!
Review: Do not buy this product. This product contains a program to send information and God knows what back to Intuit and who knows who else. The C_dilla/Safecast program installs on your computer and can, among other things disable your CD burner. There is an uninstaller for this but then your TurboTax will not work or will not print your return. The installer does NOT completely remove all traces of this program so it stays on your computer even if you uninstall TurboTax and the C_dilla/Safecast software. Also, if TurboTax is not allowed to contact Intuit via the internt (without your knowledge) it disables itself and requires you to get a new activation code to open the software. I have been a loyal user since 1995 but will NEVER EVER BUY a piece of software from Intuit again.
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Summary: warning
Review: "Warning" After my husband installed turbo tax basic 2002 edition. Our hard drive went down.
So we replaced this hard drive thinking I could just install our new turbo tax. Well we were wrong. You must remember the exact date we installed this program. I have no idea of the exact date; most people will remember passwords but not exact dates unless told to. So here I am just speaking out to anyone that might have to work with turbo tax. Warning this will mess up on your taxes. I had bought this at Target and now I still have to do my taxes buy hand.
I tried to contact turbotax and intuit computer services. All I received is automated system. With No email address available I was unable to resolve this problem.
Please send this to who ever May need a turbo tax warning so they wont be in the same boat I am.
Your truly Mrs Ward.
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Summary: Won't Work
Review: I have XP and I thought it would work really well but it doesnt and there are so many ad's - I hate it. I bought Turbo Tax because of the special offer you have with Norton Utilities and it is not with it at all. I love my Norton Symnatic but I wish I could have left Turbo Tax on the shelve. I will go back to my CPA to handle my taxes.
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Summary: Crash City
Review: I used Turbo Tax Business and Turbo Tax Basic this year. The business version repeated crashed my computer and I had to re-install and start my return over twice. The Basic version repeatedly performed "illegal procedures". I re-installed once and had to completely redo my return. I finally got my tax returns completed but not without an extraordinary amount of effort. I would have been better served with a pencil and paper forms. In addition the software does not ask the appropriate questions for 2% shareholders of an S-Corp that have fringe benefits included on their W-2's. If you don't know the tax law you will overpay taxes.
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Summary: Watch out you might be wasting your time with this product!
Review: I'm a long time user of Intuit products. I use QuickBooks for my business and upgraded to the 2003 edition last week. I used TurboTax to file my taxes last year and was very pleased with it. Today I bought brand new copies of TurboTax and Quicken 2003 editions. However, for the first time ever I was highly disappointed with an Intuit product! After installing TurboTax, it tried to "activate" itself via the Internet. I have a broadband cable connection, but the product failed to detect it! I tested the connection by opening IE and verified it was up and running. After several attempts I gave up and tried the phone activation option. I dialed the automated number and followed the instructions. The software proclaimed that activation was "successful". I checked the box that says "Launch now" and clicked on the button. However, nothing happened!! I tried launching the software from the shortcut it installed on my desktop. TurboTax launched but it said that the product was activated on "another computer" and that I need to buy a new activation key!!! I called TurboTax support for assistance. The support rep asked for the product key and my phone number, and then he gave me a San Diego address and instructed me to return the product for a replacement or a refund! When I told him I simply wanted to activate the product so I can do my taxes this weekend, he responded that my only option is to ship the product to the San Diego address! When I asked if a replacement product would work better than the one I just tried, he answered that he does not know! I asked who would pay for the shipping expenses, the rep said "You"! I then asked if I could speak to someone who can provide more help, and the rep said yes and transfered me to a voice mail message that said "all offices are closed now"! I find it unacceptable that brand new software would fail like this. I also find the support was terrible. Having to wait a few weeks for a replacement software that might or might not work is not a good solution. I'm going to try to see if the store that I bought this product from would give me a replacement. I'm also seriously considering a switch to TaxCut, which does not have this 'activation' problem. Mike Nasser
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Summary: malicious code secretly installed by turbotax
Review: Turbotax installs malicious spyware code on your machine that IS NOT REMOVED when you uninstall the program. You have to go to the Turbotax web site and get the special instructions to uninstall this spyware. This is not good. I'm done with Turbotax.
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Summary: CAN'T REINSTALL ON PC! MUST PURCHACE PRODUCT ALREADY PURCHAS
Review: ***PLEASE NOTE TO UNINSTALL TurboTax SOFTWARE you also have to uninstall and remove associated SafeCast® (C-Dilla) components from your PC after you have uninstalled the TurboTax software. To do this you have to download the SafeCast Uninstaller from Intuit. I installed TurboTax, e-filed my return, and then my computer would not boot windows. To fix windows boot my hard drive had to be reformatted and restored. This was not related to TurboTax. However, now I'm unable to check e-file status, haven't received my return, and can't reinstall software. After 3 chat sessions Intuit Support they basically said I'm SOL. I can't reinstall TurboTax after reformat because of the activation software. Support sent me a link to check e-file status online. Guess what, you can't check thru Intuit online without submitting another return which I can't do until I know if original return has been filed. Support stated problem was solved - have a nice day. HAH!! Still can't check - still don't have return. I am a very unhappy problem solved by TurboTax Online Support. To reinstall TurboTax I must repurchase a product that I have already purchased.
I have used TurboTax for years and I will not be purchasing this product again!
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Summary: CAN'T ALWAYS REINSTALL ON ONE PC!!!
Review: I downloaded and installed TurboTax. I e-filed my return, my computer would not boot to windows. I restored my computer from a ghost image that reformats the hard drive (my error - backup did not include TurboTax software). I am unable to check e-file status, have not received my return, and after 3 chat sessions Intuit Support basically said I'm SOL because I can't reinstall TurboTax after reformat because of the activation software. To reinstall I must repurchase product which I have already purchased. Support sent me a link to check my e-file status that does not link to check e-file and stated problem was solved. Hah! Still can't check and still don't have return. ***It should be noted to uninstall the software you also have to uninstall and remove the associated SafeCast® (C-Dilla) components from your computer after you have uninstalled the TurboTax program software. To do this you have to download the SafeCast Uninstaller from Intuit. I will not be purchasing this product again!
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Summary: When Good Products turn Ugly - AVOID THIS DOG!!!!!
Review: It's one thing to put unannounced "spyware" on someone's PC as Intuit has done with Turbo Tax. If you're using this without a problem it means the spyware is working fine and reporting things about yopur PC back to Intuit via the Web. But then after my security software disabled Turbo Taxes Trojan Horse (it's a C-Dilla service under Windows NT) Turbo Tax stopped working. Four different support reps at their site couldn't figure out the problem. My guess is they knew and didn't want to admit it. I figured it out myself. Good luck to anyone who isn't an Ace at PC operating systems! Actually under Windows NT it's easy to turn C-Dilla off and on (when needed to print after installation) by tweaking the service under the Services part of Control Panel. Probably works in Win 2000 too. FYI the C-Dilla installation is the reason Turbo Tax requires admin rights on your NT and 2000 box. I should have know something was crooked - why would a vendor's product WANT ADMIN RIGHTS over your personal PC? BUT NOW I'M WORRIED THIS SOFTWARE IS SENDING MY FINANCIALS AND TAX FORM BACK TO INTUIT! So I got my $ back on this turkey - can't wait to see the screaming as 4/15 approaches. And I USED TO LOVE THIS PRODUCT. Time to go to Block's product. Wish I could give negative stars.
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