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Quicken 2003 Deluxe

Quicken 2003 Deluxe

List Price: $59.95
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Rating: 3 stars
Summary: Reconcile Bug from 2002 not fixed in 2003, 401K problems too
Review: I have three major issues with quicken 2003. I upgraded from Quicken 2000. It changes the file format and so once you convert your old Quicken file to 2003, there's no going back, unless you backed up before upgrading (Be sure to do this).

The new file format seems to be a memory hog, I have 512M RAM installed on this system and edit photos and lots of heavy memory usage items and have never run out of memory, but with Q2003, suddenly I don't have enough memory, ....

Next issue: Reconcile Error that reads: "The total of the previously reconciled (or cleared) items in your register no longer matches with the ending balance of your prior statements."

QUICKEN's Answer: Changing a reconciled transaction amount in Quicken activates the Re-reconcile (or Smart Reconcile) feature. When this feature is activated, the message "The total of the previously reconciled (or cleared) items in your register no longer matches with the ending balance of your prior statements" appears every time you change the amount on a reconciled transaction.

You can fix it,...

My THIRD issue: BE VERY CAREFUL THIS DOESN'T HAPPEN TO YOU:
I had a 401K/403b account that when upgraded from Q2000 to Q2003 the Account's Tax-Deferred status was somehow converted with a Tax-Deferred=no setting...I pull up edit account and the setting is greyed-out - I CANNOT CHANGE IT!... Now I have years of investment data that will have to be re-entered under another account (will take weeks).

All in all I found the Q2003 is very user friendly for new users, but will be frustrating for old users who are used to being able to control their quicken settings...

Rating: 2 stars
Summary: Makes me cuss!
Review: I feel like I'm betraying an old friend here. For years I have used Intuit products and have recommended them to others as the best of class. However, my experience with 2003 has left me frustrated and angry. I was forced to upgrade because my old version wouldn't handle the new QFX download format. I have found that although the new versions often have neat new features the QUALITY and USABILITY of the product seems to go down.

I hate that when you go to register 2003 (which it prompts you to do till you do it) that the online registration forces you to create an account with quicken.com. I finally called their live support and registered over the phone and they told me how to disable all the stuff that pushes you towards quicken.com

I'm also fighting an issue where 2003 thinks there's a problem with my previously reconciled statements when there's not. And their support wants to charge me 1.95 a minute to fix it! So now I have to either choose between ignoring the problem (as the balance is correct) or starting with the upgrade all over again and enter several months of transactions and even then I don't know if it would solve the problem.

Unfortunately the problems I and others are having with Quicken are pretty universal to the PC software industry and I doubt that there's anything any better. I hope this isn't a sign of the new millenium where mediocrity, low quality and poor customer support (unless you are willing to pay big bucks) will be the rule.

Rating: 1 stars
Summary: i'm tired of paying for support (eom)
Review: i am tired of paying intuit to help them debug their terrible products.

Rating: 1 stars
Summary: i'm tired of paying for support
Review: i am tired of paying for support. intuit's customer service policy is awful given how terribly buggy the product is. i refuse to pay them any more to help them debug their product.

Rating: 1 stars
Summary: Too bad... perhaps in 2004... we'll see
Review: I have been a long time Quicken user after the demise of Money Count, etc. I was just about to check out, and, like many others I for some reason started looking at the reviews. And, I changed my mind. I too don't want any more ads! There is enough in Quicken 2002 to get you to use their quicken.com stuff. I was hoping to try out some of the additional features of the Home and Business edition, but, that will have to wait I guess. Last year I purchased Quicken 2002 Suite which included Quicken Deluxe, Turbo Tax, Quicken Lawyer, a free state and elec filing - all for $$$. What happened this year... no more suite, more Ads (from what I hear), and a dumbed down interface that isn't as flexible. Anyway... they need someone to really compete - and MS Money isn't really an option. Perhaps then they'd listen to users. Matter of fact - I may even look at alternative tax software.

Rating: 1 stars
Summary: I'll stay where I am, thank you.
Review: I was about to order Quicken 2003, but after reading the reviews, I've changed my mind. I've always liked Quicken and have been upgrading on a regular, if not yearly, basis. After reading the reviews here, I'll pass this year and stick with my 2001 version. For new users, there are a number of online vendors that still sell Quicken 2001 and 2002. If Q2003 is as bad as has been reported, I recommend to all first time buyers that they purchase an older version of Quicken.

Rating: 1 stars
Summary: Oops. No Q2003 for me.
Review: I've been a Quicken user since MYM died (in the late DOS days). I hate nothing more than SPAM and intrusive commercials, and have no plan to pay for software that forces it on me. Looks like I'll be staying with Quicken 2001. I don't need the latest and the greatest and I can wait for as long as they can do without my money, that is....till they clean up their act.
My rating shows 1 star, but I don't own Q 2003.

Rating: 2 stars
Summary: Too many Ads?
Review: I have 2001 Deluxe and already tired of ads at times but after reading through the reviews here, thanks but I'll wait until quicken removes those ads as they mention it here. I will say it one more time, If I pay for the product, better no ads. I will check again next year. My 2001 worksfine and have no problems with it.

Rating: 1 stars
Summary: I'm tired of the problems
Review: I'm tired of the problems with this software and the charge for customer support.

Rating: 1 stars
Summary: Wait and See!
Review: Wow, after all the negative reviews and the seemingly big hassle in returning the product, I will pass and "wait and see," if Intuit comes to its senses! Who needs ads when you have paid money for THIS product? I know I couldn't deal with it, so I am NOT buying the current product and will stay with my 2002 version. I have been using the Quicken products for about 5 years and the Managing your Money products for over 6 years prior to Quicken, so experience and commitment are there for good financial products. Too bad, so sad, on this one!


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