Rating: 
Summary: No longer a good product
Review: I can NOT get this software to work because they have implemented some kind of new internet registration this year.
Rating:
Summary: Let's tell Intuit what we think!
Review: I am in absolute agreement with many reviewers about the undesirable nature of the new copy protection scheme used by Intuit in Turbotax 2002. There are suggestions within newsgroups that the C-Dilla/Macrovision sopy protection software that insinuates itself into your computer without asking your permission also remains after Turbotax is uninstalled, continuing to use memory and hard drive space, at the very least.After reading these reports, I returned to an earlier image of my root drive, absolutely removing the C-Dilla files, and thus all traces of the program. I am angry with Intuit for what I feel is reaching into and manipulating my machine without my consent or knowledge, and intend to cease using their products. They need to know how I feel, how we all feel about this sort of invasive copy protection. Steve Bennett is the President and CEO of Intuit, Bill Campbell is Chairman of the Board of Directors of the corporation, Tom Allanson is Senior Vice President of the Consumer Tax Group of Intuit, and Caroline Donahue is Vice President in charge of Sales. I obtained these names, and there are many more executives listed, on the Intuit corporate web site, along with the address for corporate offices in Mountain View, CA. I have written each, requesting an immediate refund for a product I refuse to use. I copied information I found on the web discussing negative aspects of this copy protection, and included that with my letters, in case these executives needed to know why I was so upset. Perhaps Intuit will respond with a more tolerable copy protection plan when enough people demand refunds, and express their dissatisfaction with the product.
Rating:
Summary: Product activation is intolerable
Review: It seems that both companies and users have short memories and do not remember why companies who wrote copy protected software died in the 1980's. Copy protected software holds data hostage, and threatens the very investment in that software. Risking future access to tax data is unacceptable. Copy protected software burdens the user who pays for software, while generally having no effect on pirates. Intuit has lost the business of myself, my family, and friends by putting our needs last. Intuit - pay attention here. Microsoft can get away with product activation because there are no alternatives. I made the mistake of buying your product, but I am still going to buy TaxCut this year, and I have advised everyone I know to buy TaxCut as well. People who complacently accept product activation have not considered the consequences of artifically binding software to hardware. When product activation becomes the industry norm, it will be necessary to contact dozens of companies for permission to reinstall software that has already been paid for. It is very likely many companies will simply refuse, like Intuit has already done. Even partial upgrades (such as a new hard drive or network card) can cause activations to fail and potentially require reactivation for every application on a computer.
Rating:
Summary: New security features prevent backup or upgrading hard drive
Review: I have used Intuit products since the DOS days. I also have had hard drives crash before and lost everything. So now I backup my entire hard disk to a second drive using Norton Ghost. Everthing (except TurboTax 02) works fine doing this, even Windows XP. When I try and use my backup image, TurboTax comes up with an activation required screen. Maybe (if I am lucky) they will give me a new activation code if this happens before April 15. But I have all my Tax SW installed on my PC back to 1990. I am sure that in a year or more there is NO WAY they will give me a new activation code if my HD crashes. FYI, this also applies to simply upgrading to a larger HD, which I also do every couple of years. I dont mind having to activate the SW (like Windows XP) to prevent piracy, but REALLY hate what Intuit has done.
Rating:
Summary: Turbotax Deluxe = Tremendous disappointment & frustration
Review: Have used ttax since 1987, but it appears 2001 will be last. Ttax Deluxe 2002 ran until WIN 98 crashed and required re-installation. Now ttax won't run, even after 45-minute call to tech support. Was told if I later upgrade to XP, same problems will recur.
Rating:
Summary: Cumbersome and buggy activation and poor customer service
Review: I bought this in early december and tried to activate it on only one computer. It failed saying it was already installed elsewhere. Many calls and chats on the internet (about 2-3hrs) later was told to wait for 2-3 days and retry with the reason that some product keys were bad. I did that , still did not work. then after trying to reach telephone customer service and getting frustrated tried chatting on the internet with their customer service , was told to return and get a new box. I did that then it installed but by this time the reason for getting the product early was gone. I suggest guys try other alternatives for filing taxes this year. If the customer service was poor in decenber then I can't imagine what it will be like in March April...
Rating:
Summary: Turbo Tax - What a Disappointment
Review: I have used Turbo Tax Deluxe for the past 4-years with no problems. After receiving a Turbo Tax CD direct from Intuit, I installed it on my lap-top computer, paid for it on-line, then installed it on my desk top computer as I did for the last 4 years. But while installing it on my desk top computer I was directed to contact Intuit by phone for order confirmation because I needed a new product key. I tried calling Intuit for 8 days with no luck, finally when I reached a customer support rep, I was told that to install Turbo Tax on another computer I would have to purchase an additional license (...). Turbo Tax be assured that I will never use your software again.
Rating:
Summary: Switch to TaxCut
Review: I have used TurboTax since Personal Tax Edge was acquired years ago. However, I will not be using it this year. Last year I found TurboTax getting confusing and/or wrong in several key areas. This year with the implementation of software-hardware locking, there is no reason to bother with it anymore. Once you activate it on a PC, you can't fully use it anywhere else. We live in a day where people have multi-computer households, where they rely on their work-computers being configured with the same software as their home computers. Consumers (like myself) upgrade their hardware continuously. Forcing a software package to run on only a single PC configuration is nuts. Fortunately there are better alternatives for tax software (i.e. TaxCut). I recommend consumers vote with their purchasing power and abandon this restrictive product.
Rating:
Summary: TurboTax "product activation" a serious flaw
Review: I've used TurboTax every year for the past four years. For version 2002 Intuit stupidly requires an error prone activation routine that automatically attempts to contact Intuit over the Internet when the product is installed. Every time I try to run the activation routine on my computer I get a "Vendor Error 8, Tracking Code 120" message and no activation. Forget going to their "customer service" website for answers to this cryptic message. They provide no information on what it means and their suggested solution applies only to versions of Windows XP, 2000 or NT. My computer is precisely the same, in every respect, to that on which I installed TurboTax 2001 last year with no problems. ... I'm returning it and purchasing TaxCut instead.
Rating: 
Summary: Product Activation Problems
Review: I had purchased TurboTax, installed it on my old computer not knowing I would then purchase another computer later. Now I cannot use my software, and Intuit will not replace the software because it is tied to my old computer. I guess the Macrovision Safecast is the security piece of this software. Do not install this software until you are absolutely sure you need to do so otherwise you'll have to pay for it more than once. TurboTax is great software, but the product registration has no flexiblity built into it for the user, buyer beware.
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