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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Product Info Reviews

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Rating: 1 stars
Summary: I switched this year
Review: Last year I bought two copies of this program. One for myself and one for my mother. Intuit sent me my rebate check from their "special offer", but mom never got a check from them. Presumably this is because I paid for both copies.

This year I'm buying two copies of Taxcut instead.

Rating: 1 stars
Summary: ....
Review: If I could give this a rating of zero I would. Cannot install on my computer due to the "activation" issue and tech support offers no help. Will join the crowd and buy TaxCut instead. Lesson learned - read the Amazon.com reviews before purchasing!


Rating: 2 stars
Summary: Good product gone bad.
Review: If you don't agree with the new licensing scheme, then let customer support know by emailing 'support@intuit.com'. Let them know how you feel and what you'd like to see changed. Maybe they'll listen and change the product installation and licensing process. Vote with your pocketbooks, as they say. Maybe Intuit will listen, if enough people complain, and change their evil ways.

Otherwise, I think the product is good. I've been an end-user since 1993. However, with the above problems I now only give it 2 stars, instead of 4.

Rating: 1 stars
Summary: G'bye
Review: Same story - I used TT (*paid* for it) for 10+ years, got stung by the activation nonsense when I bought a new laptop, endless hours on the phone with technical support (no help whatsoever), returned it, ... now I'm a TaxCut user.

If you made the same purchase mistake, I'd suggest you be persistent in requesting your refund.

I would have never considered TaxCut until this year. I should thank Intuit for directing me to a cheaper, high-quality product that doesn't make me feel like a criminal.

Rating: 5 stars
Summary: Turbo-Tax a winner
Review: Having used Turbotax for the past seven years, and seeing how much work it saves and how complicated a tax return it can handle, this is a product that is worth every penny of its quite moderate cost.

Rating: 1 stars
Summary: Return Turbotax 2002
Review: Intuit has lost my business. As soon as my product is received from Amazon it will go right back. It is a shame a good product has to be have hastles tied to it. I use two computers and the limit on using it on one is not going to work.

Rating: 2 stars
Summary: Activation "feature" poorly implemented
Review: They say you can prepare a return on an unactivated machine, but that's a lie. I saved my .tax file when I needed to send my notebook for repair, reinstalled on the desktop and it would not let me work with the file at all!

Rating: 1 stars
Summary: Avoid TurboTax 2002. Cannot re-install TurboTax 2001
Review: I had bought TurboTax Deluxe 2002 and returned it because of activation issue. After many years of using TurboTax, I am not using it anymore.

I clean up my Windows registry very often. I found that I cannot re-install TurboTax Deluxe 2001 to review last year's return. I am glad that I did not do electronic filing and still have hard copy....


Rating: 1 stars
Summary: C-Dilla not Documented well
Review: After installing this software and using it for a while I was looking through my computer and found a Windows XP Service and a Folder that I couldn't Identify: C_Dilla and C-DillaCdaC11BA respectively. I don't have a problem with TurboTax using anti-piracy/activation software, but this is poorly setup software. This additional software has no lables or marking that they're associated with TurboTax at all. After removing it, TurboTax no longer worked, and Tech support said that they woudlnt' help me because I tampered with the files. I've since restoreed the file from the Recycling bin, and restored the service from a backup but the program still won't work. Now I'm stuck because the sales team has to help me get a new registration number, and they're only open 8-5 Monday-Friday.

Rating: 1 stars
Summary: It's going back
Review: I've used and loved TurboTax for years, but I'm not this year. First the installation failed and tech support was not helpful in resolving the problem, so I can't get it to run.

Second it leaves all these silly icons on your desktop (and doesn't remove them when you install).

And now I learn about the activation/[C-Dilla] issue. The TurboTax uninstall program does not remove C-DILLA, so you have to find the uninstaller on Intuit's site to remove it...

Given all this, I'm not inclined to further troubleshoot the installation problem...



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