Simply BitWare Professional Voice And Fax Messaging

Rating:
Summary: SAVE YOUR MONEY!
Review: Bitware is a waste of money - I received my first version (Cheyenne) with my modem several years ago and it worked very well. After Accpac took over - and "upgraded" I have not been able to get it to work correctly. Technical support is a joke and their customer service is poor. I was told it worked with XP so they were more than happy to sell it to me but once I notified them that it wouldn't work they offered several excuses blaming my modem (even though my new modem came with the software??) Save your money - check on Venta Fax & Voice, a much better product. Needless to say, I will never use their product again.

Rating:
Summary: Function surpasses the form. It needs help.
Review: GOOD: Excellent voice quality. Flexible voice mailbox routing. Runs in the background (in Windows system tray). Releases modem so I can connect to Internet without having to exit Bitware. Easy faxing. Speakerphone-compatible.

BAD: Answers calls at random instead of after the designated number of rings, which interrupts phone calls and fills Inbox with useless messages of recorded converstations.

UGLY: It takes too many clicks to access your inbox (New Message window, main messaging window, Inbox, and then my Inbox).

Simply Bitware 8.2.860 came bundled with my Broadxent voice modem (supported by Creative, aka ModemBlaster v.92 PCI). The box said Windows XP-compatible, so I expected the modem to cooperate with the bundled software and my computer. Neither ACCPAC or Creative have been able to solve my problem after nearly two weeks of seeking their help. If not for the faxing, I'd have been happier with a [price] standalone answering machine.

Rating:
Summary: Download
Review: Your download stinks. I purchased a download that said I could get the program within 30 min,,,,,,,,,,,,NOT........I can't get the program I purchased and you won't answer my email attempts to contact you. I give your service a negative 3 1/2 stars and will not use your service again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!