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Norton Internet Security 2004 Professional

Norton Internet Security 2004 Professional

List Price: $99.95
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Product Info Reviews

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Rating: 1 stars
Summary: Simply awful
Review: My husband was so frustrated with MANY problems that he finally uninstalled the whole mess. Even getting it off his machine took 2 days. For the first time in his life, he considered suicide.

It slowed my PC down (and I have a new AMD). I cannot access IE without disabling Internet Security Professional (this started out of the blue a couple months ago). I'm afraid to even try to uninstall it. I'll probably end up taking it in to a shop and having them uninstall it - and paying.

I will never buy from Norton again. I thought Norton was supposed to have a reputable product. It's trash.

Rating: 1 stars
Summary: Kills internet connection 0 stars
Review: NIS 2004 Pro on XP Home gave me 100% protection, by killing my ADSL internet connection altogether (a novel approach!).
Although it set up fine, it slowed the computer down once installed and killed email and browsers.
I could still ping servers on the net, but couldn't make any other type of connection. This was despite fiddling with the firewall rules for hours and looking for clashing drivers.

It also dumped my ActiveSync partnership between the pc and my ipaq, so I had to redo those settings.

After uninstalling the first time I had to add a network connection to get on the net.
After uninstalling the second time no added network connections work, I'm still not on the net a week later.

Like others said the evaluation of Zone Alarm Pro works seamlessly for me, has a smaller footprint, is less invasive, and actually uninstalls itself if asked!

Rating: 1 stars
Summary: McAfee users: don't expect to get the rebate from Norton
Review: The $30 rebate form says it is for current upgrade users and users of competitors products. I used to use McAfee and switched to NIS Pro. Rebate was denied cuz of "invalid proof of previous purchase". Point of the matter is I am not a previous user, I switched from a competitor. So get this if you want to switch but don't hold your breath on the rebate. Not a bad product but not a great one either. I will not renew when the term is up. It is difficult to use when you want to stream in video media because it thinks you are under attack.

Rating: 1 stars
Summary: Bad Product For Developers..
Review: The "Norton/Symantic" Shepard is much worse than the "Adware" Wolf. If you are a developer or need access to local development tools such as IIS, DON'T INSTALL THIS PRODUCT. I'm sorry I didn't read the Amazon reviews before I installed. It'll kill your machine's speed, IIS localhost and you'll either have to reformat OR IF YOUR LUCKY Restore to an earlier restore point. - (thanks to windows XP restore). I was lucky. Worst part is that there's no way to get a refund. I can't imagine how a large company like Symantec could put out such an ill conceived product - and even worse - a very sick help-and-support department. Talk about internet wolves. Get McAffee for antivirus and ZoneAlarm for Internet Security. Much better.

Rating: 1 stars
Summary: Kills IIS forever! stops working after hardware changes, etc
Review: This is pure junk. You will never get IIS to work, even after uninstalling NIS! Do you know why? Because it considers your desktop as a server and so it will prevent IIS to run. Why? Because Symantec wants you to buy the corporate version, for servers, which is much more expensive.
The registration is based on your hardware and there is a limit of registration attempts (not indicated anywhere explicitly). If you change a few components in your computer, it will stop working, a crash can easily corrupt it as well. You can't use it in an image file (driveimage or so) already registered because it won't work.
Customer support? In one word: nasty! They reply by email asking you to call the 1-800 number, of course won't be able to talk to anyone unless you wait for a loooong time.

Rating: 5 stars
Summary: Gives meaning to the word 'safe'
Review: This is very good. My pc has never been faster, and more safe. Plus you get Norton Antivirus Professional 2004 for free with this! Very good protection and regularly updated. Firewall gets a Truestealth rating on Gibon Research's ShieldsUp! test (https://grc.com/x/ne.dll?bh0bkyd2).
Only problem with the popup blocker (which works just fine by the way) is that some sites that use popups to navigate don't work. Luckily you can define not only what sites should be allowed to display popups, but also what PART of the site. It is possible to have the main site display popups and another part blocked.
I have seen people having problems with installing it. The problem seems to be that after installing and rebooting the program does not start, only a tray icon with a red cross. Pointing at this icon causes it to dissapear. Also, it is impossible to activate and register the program. I have a solution so more people can enjoy this fine program (cause you shouldn't expect much help from Symantec)
This solution only works for Windows XP. Sorry...
First, uninstall EVERY Symantec program you've got. After you are CLEAN of those programs, do the following:

A. C:\Program Files\Symantec (this could already be removed)
A. C:\Program Files\Common Files. Delete the Symantex Shared map.
C. C:\Documents and Settings\All Users\Application Data. (If Application Data isn't visible, enable 'view hidden files in Map options). Delete the Symantec map COMPLETELY.

D. Each account that the programs have been used on also have files (check all of them). See C:\Documents and Settings\(enter user-name here)\Application Data. Delete the Symamtec map.
E. ****These are register deletes. It is advisable to make a backup before you do this****
Open the Regedit (type Regedit in the Execute window(or whatever that is in English, I have a Dutch version). (Or go to Task Manager, New Task, and typ Regedit).
Now go to HKEY_LOCAL_MACHINE\SOFTWARE. Delete the Symantec map.
Go to HKEY_CURRENT_USER\SOFTWARE and delete the Symantec map here.

I would do a reboot at this point. After that, install Internet Security. This time, the registration window will appear.

Rating: 1 stars
Summary: Great for turning your computer into junk
Review: Took an hour to install, no errors. Required me to activate even before it completed installation, even before I knew it would work. After installing, it took 20 minutes to reboot my 1.8 GHz computer. After reboot, spent the next 3 hours doing updates with a cable connection. After all was installed and updated, I could not access the Internet, but everyone else could access my computer. I could not open MS Office files, and creating a 1 MB zip file took 45 minutes because NIS had to repeatedly scan the file as it was being made. It disabled my ADD/REMOVE programs so I couldn't even uninstall it. Will be spending my weekend reinstalling all my software after wiping my drive clean to uninstall this program.

Rating: 1 stars
Summary: Wish I hadn't upgraded to 2004
Review: Way too restrictive and/or buggy. I am constantly having to turn this off to get to some web pages. So I am in greater danger than I was before. Have spent several hours trying to tune the thing per their website support instructions but it doesn't seem to do any good. Very disappointed. Never had these problems with 2003 version. I would avoid until you start seeing some positive comments or they come out with some fixes.

Update - please read the June 2004 PC World eval of firewalls. Described Norton as sluggish, etc. I took it off and installed their recommendation of PC Cillin. What a difference, my PC has gotten it's speed back. And my problems have gone away.

Rating: 1 stars
Summary: What a piece of junk Zero Stars
Review: What a piece of junk:
It did not install properly, it states support for Eudora email, bit it does not w0rk.
ZoneAlarm is much better firewall, simple and works.
The worst part is the uninstall does not work. The only way to uninstall it is to download rnav2003.exe from symantec to remove this piece of junk from the registry. It is amazing that they ship a program that does not unintall yet they seem to know what is wrong and have fixed it with their rnav2003 utility program.
Do not waste your time or money on this piece of junk

Rating: 1 stars
Summary: Unsatisfactory
Review: When I installed this program on my computer, I found that (a) it does not work properly, (b) Symantec does not provide free telephone support, even for an initial installation, and (c) the Symantec "free" online support is ludicrously unhelpful. Further, when I sent an e-mail to Symantec outlinining the problem, it was ignored. For further information, see the bad reviews on Amazon.com of Norton Internet Security 2004; these apply equally to the "Professional" version.


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