Rating: 
Summary: Possibly the worst software ever written by major company
Review: It is hard to believe that anybody could outdo Microsoft's Windows Millenium operating system for buggy software but Symantec has risen to the challenge and done just that. After two months of frustation with this product, I am just about ready to incinerate this product. My family will no doubt support me on that decision. Some of my problems include:
1. MSN Messenger under our childrens' accounts won't work unless I give them adult status under parental control despite the fact that they are checked off for the proper priveleges under program categories.
2. Parental control does not work properly. Settings disappear in what seems to be a random fashion.
3. Microsoft Outlook does not load properly all the time when the application is starting.
4. Auto Protect turns in self off from time to time on the five accounts we have on our computer. Get an Email error prompt at the same time. Just what you need, your firewall and antivirus software turning itself off in an unpredicatable fashion.
5. Ad popup/blocking turns itself off occasionally.
6. Live Update fails to update at times. When this happens, I get a prompt about my subscription expiring which is incorrect.
7. Intermittent messages about system errors being encountered or NAV has been tampered with (which coincides with all my protection being turned off). Message instructs you to uninstall and reinstall the program. Have done so 6 times so far.
8. Computer has slowed down noticeably.
9. Symantec website support system is virtually useless. I won't be paying the $30 per call for technical support as it seems clear that they do not have a good handle on the disaster that this product represents. The fact that a product like this has been brought to market with so many problems does not leave a very good taste in my mouth and I would say that my problems look minor in comparison to what some of the other reviewers have had to say. Very, very disappointed.
Rating:
Summary: Crash
Review: In the past I have bought nothing but Norton they have allways done well but this piece of garbage destroyed my computer. After installing and restarting everytime I went logged in it would crash the computer. I tried everything I knew, but finnally got it uninstalled. and to top it off there is no tech support line to help me with problems only via internet! how can I reach them without a working computer.
Don't buy this get a freeware antivirus and just buy Norton firewall.
Rating:
Summary: Run Away! Run Away! For Your Sanity's Sake - Run Away!!!!!!
Review: Have been a Symantec customer for over a decade. Currently a programmer/network admin during the day, Symantec victim by night. I wish I had read the reviews here before I decided to upgrade my new XP Pro OS & computer with Norton 2004. After installing, XP I loaded the firewall and NAV - you want to be protected when downloading updates right?? But most XP updates wouldn't install. Other software would either not install or I would have to run the reconfig olympics to get it to install. Norton's software would also continually report errors and want to be removed and reinstalled - and since it either wouldn't un-install or install, XP had to be reloaded. I haven't seen an error or problem in these reviews that I didn't encounter. After two weeks & 5 XP reloads, following the last install of XP, loaded all other software first - NO PROBLEMS AT ALL. I may have to write Gates & Co. an apology. Who thought anyone would beat Microsoft for #$*@! software? After two days of blissful unprotectedness, I decided to install the firewall and antivirus again. Why, why, why??? Have lost ability to install new software or updates, even with all symantec service unloaded - clean boot. Tray icons no longer work. Like another reviewer stated - the best thing about this product is the 60-day refund period. Link to www.symantec.com/custserv/returns.html Support at Symantec - forget it... Completely remove and re-install over and over - haven't been desperate enough to pay any extra for support - fool me once... The truly ironic part of this is that the people I'm paying for protection are doing what any one in a cast of thousands I'm supposed to be protected from would gladly do for free - trash my system. Good-bye, Norton... Hello reload #7.
Rating:
Summary: DON'T DO IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Review: THIS IS THE ALL TIME WORST PROGRAM I HAVE EVER PUT ONTO MY COMPUTER!! NOTHING WORKS RIGHT ANYMORE IF IT WORKS AT ALL! I WISH I SAW THESE REVIEWS BEFORE I PURCHASED THIS PIECE OF GARBAGE PROGRAM. THE ONLY REASON I GAVE IT 1 STAR IS BECAUSE THEY DON'T OFFER 0 STARS! DO NOT DO IT!!!!!!!!!!!!!
Rating:
Summary: NOTHING BUT HEADACHES
Review: I installed the software, tinkered with the settings, and lo and behold, several configurations have been changed. I called Norton, and after waiting 15 minutes to speak to someone, they ask me for a credit card number. I told them that I just opened the package; they tell me to look at the manual and "sorry". This is the third PC of which I have installed various Norton products over several years, and had nothing but problems. I have McAfee Pro on one machine with no probs. I am finished with Norton.
Rating: 
Summary: Now i'm really uncertain of norton 2004........
Review: originally, i had huge problems with norton antivirus 2004. However, using NIS2004, with only the firewall and parental controls installed, it does NOT slow down my PC. I've been using an old version of Symantec AntiVirus Corporate instead of NAV2004, which I'm still afraid of, but this product is better than I had first thought.... Maybe those having the biggest problems just don't know how to handle a PC, or maybe they download too many (illegal) things and have too many problems with their PC already.
Rating:
Summary: Never Norton Again!
Review: First of all, I've been a "Norton" user since the days of Norton Commander - a batch file executor that pre-dates Windows. Over the years, I have been a dedicated user of Norton Utilities, then their anti-virus software with the advent of the internet. With the recent addition of a broadband connection, I felt the need to add a firewall so I chose the Norton Internet Suite. From the minute I loaded it there was nothing but problems. First of all, the program is such a resource hog that my Window XP based high end computer crawled along as if it had a severe shortage of RAM. The firewall was so persnickety that it refused even the most innocent of incoming data. After a week with the manual, at least ten hours customizing the settings, and numerous conversations in user groups, I gave up. Uninstalled everything to do with Norton and tried McAfee's Internet Security Suite. Only tried it because my bank uses McAfee vs. Norton due to multi user configuration problems with Norton's antivirus software on Windows 2000 based machines. Read the problems other reviewers had with McAfee, but I had to have some protection! Granted McAfee's software is perfect, but I found that it used less system resources, was easier to tweak, and the firewall wasn't obnoxious once you got past the initial flurry of warnings. These were easily dismissed once you taught the firewall which of your programs you wanted to have unrestricted access to the internet. Now, several months later, it continues to operate seamlessly. Never Norton again.
Rating:
Summary: Do not buy this bag of trouble!!
Review: What more can I add to these illuminating reviews, except to emphasize that what you read in them is REALLY true. This programme is horrible, and unless you crave headaches and a lot of trouble, NEVER buy this!!!
I only wish I had read these reviews before I so trustingly bought my copy....
Rating:
Summary: Avoid this like the Plaque
Review: AVOID THIS PRODUCT. It does not work. Once you install it, only a clean reinstall from format will have your computer working again. I installed it on a P4 3GHz, and it continually crashed and failed. I am a technical professional, and have used many, many software packages. This one is terrible, and will cause you more headaches than it will save. DO NOT PURCHASE!
Rating:
Summary: BEWARE !!! NORTON...YOU SHOULD BE ASHAMED OF YOURSELF !!!
Review: I have been a user of Norton Internet Security for several years now and the product seems to be getting worse with each year passing. I, like everyone else, couldn't resist the $30 discount for previous Norton product users so I kept upgrading and this year, I paid the price. Let me start off by warning all of you who have a Dell Dimension 4100 or 8100 system with a Win 2000 Pro OS. It is very very likely that you will encounter a message (the deadly blue screen) "stop:0x00000008e..." and your computer will reboot which will be followed by the message and then reboot, etc. etc... you will not be able to boot your computer. This happened to me and only after hours of scouring through Symantec's online support site was I able to find a solution. And guess what their solution was ?? Nothing. It states that Symantec is aware of this problem and they will let us know when the problem is solved (http://service1.symantec.com/SUPPORT/nip.nsf/429934053165308488256d8e0076a). How about that? Why is Symantec still selling this defective product knowing that the product does not function for everyone? And of course there is the world famous Symantec customer support. I should have known to stay away from a company where they actually charge you to talk to support people. For those of you who did run into this problem, there is hope. The thing to do is to boot up in "safe mode" by hitting F8 button during the very beginning of the boot up (during the black screen before it turns blue and you see the Windows icon). Choose the first option, which is safe mode which will get you into the desktop. You will not be able to remove the program by going into Control Panel and Add/Remove Program. However, via Windows Explorer, go to your C:/Program File/Norton Internet Security folder and delete everything you can (some items you cannot delete because of "codeshare violation"). then log out and reboot normally. At least this way, you will be able to get back onto your computer and will avoid having to format your hard drive. Good customer support is an elementary marketing principle that a college freshman knows. For chrissakes, I have been waiting for 3 days for an e-mail response to my inquiry. Please avoid this product, both on merit and principle. I can't advise you of a better product. That will be the first thing I research after I finish this message. Actually, I take that back... the first thing I will do is place this product where it belongs.. in the trash.
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