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Norton Internet Security 2004

Norton Internet Security 2004

List Price: $69.95
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Product Info Reviews

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Rating: 1 stars
Summary: LOCKED ME OUT OF THE INTERNET
Review: Yeah - this program protects your computer all right - by locking you off the internet.

How did I write this? I'm on my Linux partition.

I would classify myself as a very experienced computer user and this program has managed to lock my Windows partition off the net. It won't let me uninstall it and it won't let me unlock network access. In short, this wonderful piece of software has totally wrecked any network use for me on the Windows side of things.

How? During install it asked if I wanted to set up parental controls or accounts. I said no because I'm a responsible adult and there aren't kids in the house. You would think that would be a logical thing to do and they even give you this option. DON'T DO IT.

What it did was decide to use the "default" account that BLOCKS ALL internet access. Since there are no other accounts, I can't "log in" and unblock net access. All their help says to do is "log in" - but that menu is not available as there is only the default account.

This is the worst piece of junk software I have ever seen. Software that makes it easy - and actually encourages - a user to trash their system from Norton used to be unbelievable.

Believe it. This piece of junk sucks and is probably a viable vehicle for a class-action lawsuit against Symantic.

DO NOT BUY THIS PRODUCT.

Rating: 1 stars
Summary: Don't buy this software - I did and I regret it.
Review: I have a modern PC with lots of speed and memory, but this firewall just brought it to a halt. Start up, log off, log on...everything became very slow. Configuring it for a home network was almost impossible. Multiple users on one machine never seemed to behave like you'd expect.

It came bundled with Norton Anti-Virus which I found pretty good. However, I ultimately decided to remove the firewall because it was just so crappy. Unfortunately there was no way to leave Norton AntiVirus installed, so in the end I had to throw the whole thing away. I tried to use their techincal support to get things worked out, but that was a whole other nightmare. They really, really don't want to support people, and they make you jump through all kinds of crazy hoops.

I've owned about 10 home computers, and been using computers since 1989, and I've never been more disappointed in any software investment.

Rating: 4 stars
Summary: No Problems
Review: Possibly because I am using this on a brand new computer with xp. I have experienced no system delays,conflicts with any other software, and very few of the pop-ups that every one else is complaining about. I've had much worse than this, like Zone-Alarm.

Rating: 1 stars
Summary: Symantec put my computer at risk ...
Review: I've ordered the NIS 2004, since I was quite happy with the 2003 version that just expired. So I've tried to install it over the weekend. The installation went perfect, I've registered and got the production activated and did the required reboot to complete the installation. The system came back up fine, but NIS 2004 asked to the activated (which I did already before rebooting) - so I've followed the instructions, only to receive a message stating that I've exceeded my activation number and was asked to call Symantec support activation 800 line. Which I did, and was greeded by a message stating that they're closed on weekends. The software didn't work without the activation and disabled itself, thus leaving me w/o antivirus/spam/firewall protection.

It is a pitty that Symantec is not learning form Intuit that their customers should not be treated like thievs, and they come up with those arcane activations that they can't even support properly.

Needless to say I've uninstalled the software, went to a CompUSA and bought a copy of PC-cillin.

Rating: 1 stars
Summary: Could there be a worse product?
Review: I recently purchased an upgrade to Norton Internet Security. I upgraded from NAS 2002 to 2004 because my subsription ran out, that was 1 month ago. Today, I removed the product. There are too many problems and errors to list. I contacted technical support for assistance and they were of no help along with the web site. I experienced so many pop-up notices that I overran the rules database, which technical support told me was not possbile. Save yourself money and time, buy something else.

Rating: 1 stars
Summary: NIS 2004 IS WORSE THAN MOST MS VIRUSES
Review: I implemented it 3 months ago, and last month it started slowing down until it started blocking access to MS Internet Explorer, so I followed the Troubleshooting instructions in their User's Guide, and it still doesn't work.

I want my money back, especially since their tech support is totally unresponsive.

Rating: 1 stars
Summary: COMES COMPLETE WITH ' NAG SCREENS '
Review: My Norton Internet Security 2003 with a one year subscription for program live up dates has recently expired. I was considering the purchase of their latest version. Then, about one month before the live update subscription expired, I was and still am, harrassed with nag screens to renew my subscription.

After several attempts to contact their technical support I was able to leave a message. I asked them to please tell me how to remove the NAG SCREENS, and their reply was YOU CAN'T !! This answer plus the negative reviews that I've read, have prompted me to not purchase their products and write this review.

This review is written to warn you to be aware of their NAG SCREEN PRACTICE to either renew your subcription or remove the program completely from your computer. I can't believe that Symantec could be so inconsiderate, but thats the case!

Rating: 1 stars
Summary: Stay with the 2003 version
Review: Having happily used Norton Internet Security 2003 for 1 year I needed to subscribe for 1 more year to get the virus definitions or upgrade to 2004. I decided to upgrade to 2004 Pro but now regret this decision. On my 500MHz machine running XP I continously get a Virtual Memory error and the machine is almost unuseable. On my 1.6GHz Centrino Laptop it's worked fine for 1 week but today XP returned a 'Serious Fatal Error' for the firt time in 5 months since buying it. I've wasted 3 days trying to get this product working with my older machine and have now admitted defeat. I've also lost confidence in the installation on my newer machine. My recommendation is to stay with the 2003 version until Symantec stabilise this product and the reviews start to get better. Symantec appear to have let themselves down badly with this product !!!!

Rating: 5 stars
Summary: GREAT PRODUCT (no matter what they say)
Review: I agonized and checked out German companies who are .org who independantly ran painstaking tests on 3200 virus attacks against all the virus software. The results were that Norton was the best in testing against all the others. PC mag said they were the best, too, but I still wasn't sure. The reviews from customers were poor. I tried a few other companies, hated them, got refunds and finally tried Norton Anti-Virus. It loaded SMOOTHLY, and ran FINE. The interface was eye-pleasing and the intuitiveness of the interface layout was terrific. I was apprehensive, but it downloaded, installed and ran without a hitch. Then I downloaded and installed SPYBOT to get the ADWARE and SPYWARE and it was great, too. Together I have a Firewall, antivirus and search and destroy adware program that is smooth as glass. The adware that Norton caught it couldn't delete. You then had to QUARANTINE it and delete it there, but the nice thing is the help is clickable where you need it and you can learn alot by checking the log features and records Norton provides right there, in front on the place you need to know something. It just 'so' rated higher than any other company for a reason. It makes me think all those people with negative reviews were running old systems, didn't follow directions or possibly didn't run the virus scan completely BEFORE they installed as per instructions. I'm so happy I got NORTON I can't tell you. There is something wrong with the people making bad reviews about Norton because the software is as good as it gets, I know that now, after so much testing and experience with it in the last week, and the price is competitive. I would get the NIS though, not just the anti-virus. Just be sure you follow the directions and get the key and go slow and careful and thoughtfully, sometimes slow is faster. the FIREWALL is 100 per cent effective according to tests done by many different testing agencies I checked out, also. I'm relieved it was true that the bad reviews were in error, thank goodness I risked getting it and found it, after all, it is the best.

Rating: 3 stars
Summary: Seems to work OK with Windows XP
Review: I just upgraded from Windows 98 to Windows XP because of increasing problems with IE. Once I did, I realized that my old Norton Antivirus 2000 would no longer work under Windows XP. So I uninstalled it and purchased and downloaded NIS 2004.

I don't like it much because I think the user interfaces are poor -- it is often not clear what the program is doing or what you are supposed to do. I checked here expecting to find others complaining about the UI, but was surprised to see such vitriol from Windows 98 users. Had I checked here first, I never would have bought it.

However, other than my disappointment with the sometimes-unhelpful user interface, NIS 2004 installed fine and seems to work fine under Windows XP. I'm currently only using the antivirus and spam-blocking features, but both seem to work well and my system doesn't seem noticably slower.

Perhaps the problems so many people have railed about here are specific to Windows 98? If you're still running Windows 98, perhaps it's time for an upgrade?


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