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Document Tracking & Inventory
Other

Scanning & OCR
Portfolio? 6

Portfolio? 6

List Price: $249.95
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Product Info Reviews

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Rating: 3 stars
Summary: Nice product but a bite expansive for its features
Review: This software enables you to create a visual database of your folders. Nice monitoring, easy previews, and quite user friendly.
But the features are quite limited and I would have expect some more for the listed price.
Good but expansive, that's why I rated this software with a 3

Rating: 1 stars
Summary: AVOID THIS PRODUCT!!!
Review: We downloaded the trial version of this product and loved its interface, and the organized, user-friendly way it catalogs digital images. Unfortunately, when we purchased the product and attempted to catalog our 1,300 images, it completely failed to perform. The program hangs with every use and it takes minutes, literally, to perform even simple tasks. We have 640MB of RAM and a Pentium 4 processor, which should be more than adequate for any program to run at a suitable speed. I asked it to sync a file with 30, 4 MB images one night before I left, and when I came in the next morning I found it just completing the task.

Despite its issues, the most disappointing aspect of this product has been the technical support. I recently sent a request about PCD files, and was asked to explain what a PCD file is. There is no excuse for technical support not to have at least a general idea of each of their "supported" file types. I have been in touch with technical support constantly over the past six months, and not one person has offered the least bit of insight into our issues. They simply repeat their initial suggested remedies again and again. A letter to their management returned a single phone call. When I tried to follow-up, my calls/e-mails, etc. were never returned.

SAVE YOURSELF THE HEADACHES AND AVOID THIS PRODUCT!!!!


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