ScanSoft PaperPort 10

Rating:
Summary: Buggy
Review: Does not work with XP Professional. I have tried reinstalling, thank you. Locks up about every fifth time when printing in the PaperPort proprietary format to file from Web. Then if you reboot and try to delete the file using the program, it locks up again. The only way to delete is to open a dos command line, go to the directory and delete there. You can print to file in PDF format and then convert to Paperport Format. Every new version of PaperPort comes out Buggy. I have been using the program since version 5. This one is the worst. They have no patches.


Rating:
Summary: The best PaperPort upgrade ever
Review: I just upgraded the free PaperPort that came with my scanner. This is faster, does PDF, and has loads of additional features.

Rating:
Summary: No more PAPER! Yeah!
Review: I was desperate to get myself organized this year before tax season. I was drowning in bills, letters and stuff. I bought a Toshiba digital copier that also acts like a scanner and the installer recommended PaperPort. I have COMPLETELY scanned every piece of paper I had and now it is all GONE! And PaperPort is a dream to work with and use. I tried just scanning stuff into the computer without it but I never realized how much time and effort I saved using Paperport to organize everything. I haven't had a single problem with it. Great work Scansoft!

Rating:
Summary: Buggy
Review: I've been using Paper Port 9 for some time, with satisfaction. 10 is, on balance, a step back from 9 and I don't recommend it. The Page Autostraighten feature, so useful in 9, is unavailable in 10. It's always grayed out. Storage of native files could be put in an assigned folder in 9, but not in 10. And 10 operates slower. ScanSoft offers essentially zero customer support except at a charge, so no help there. I'm about to remove 10 and re-install 9.

Rating:
Summary: Buy Version 9 instead
Review: This is my first Amazon review. I have been using Amazon since the dawn of time (1997) and this is the only product to move me so much as to break my silence and warn others.

This product is practically non-functional. I have used PaperPort 9 for 2 1/2 years and happily so. I thought 10 would be much better, but it must have been a re-write, because it's very different.

Granted, none of this is a measurable problem just opinion, so here are my measurables:

- Where it once was instantaneous to double-click on a thumbnail to view a document, it now takes 5 to 10 seconds.
- Where once i could move a document between folders instantly, it now takes the same 5 to 10 seconds.
- With Paperport 9, my scanner could run at top speed without stopping. With 10, my scanner overwhelms the app and causes it to crash if i let it run full out.

Paperport is/was a great product, but version 10 is a complete waste. Please purchase version 9 and you'll be glad you did.

Oh, and if you have problems with Paperport -- Scansoft charges you to talk to them about it. All technical support is on a pay-as-you-go basis, no freebies. There are google/yahoo support groups, but they offer little help.

Buyer Beware