Rating: 
Summary: Don't waste your time if running W98
Review: I have been a Norton customer for years and expected AntiSpam to help solve the spam problem. Didn't work as promised. The program refused to allow safe passage of email when instructed and deleted important messages at random. Its installation also corrupted some of Norton's own files, requiring a re-installation of the entire Systemworks package. When I contacted Symantec the tech admitted that they have problems with Windows 98. They refunded the purchase price, but it was a bad experience.
Rating: 
Summary: Second Review
Review: Symantec tech support helped me to tweak my Outlook Express and get Norton AntiSpam to work as advertised. I gave it 4 stars instead of 5 because it didn't work on my system right out of the box.
Rating:
Summary: Norton Antispam crashes Outlook Express 6
Review: I am running Widows XP Pro on a 2.6 Ghz Intel based machine. When you try to designate e-mail spam or not spam, it crashes Outlook express 6. I have to reboot to get outlook express to run again. I visited the help web site and the problem was listed. The reply was that the problem was being worked on. That was a month ago, still no upgrade.I don't know if they did any beta testing at all. To me the triaging of mail into spam and non spam is is a primary function of the program. If it weren't for this enormous flaw I would approve of it.
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Summary: Norton doesn't BLOCK Spam
Review: Norton AntiSpam will correctly indentify Spam as (Norton AntiSpam) in your Inbox. It will not block Spam even after repeated messages from the same sender.
Norton AntiSpam Tech Support will give a canned answer that is already in the users manual. They will ignore any questions not covered in the Users Manual.
Norton AntiSpam is JUNKWARE.
Rating:
Summary: Piece of Junk
Review: I installed the software, and after the first reboot (like another person here) I started to have errors where it would no longer download my email from the POP3 server. If I disable the AntiSpam software and reboot, it works again! ALSO, it broke my Norton AntiVirus software, which still doesn't work! Norton not working with Norton - go figure! Do not buy this, at least wait for another version so they can figure out their issues!
Rating: 
Summary: Looks good, so far
Review:
After a bad experience with McAfee's Spamkiller 5, I took my lumps (40 dollars) and bought Norton's antispam 2004, which I downloaded. It, unlike McAfee's, loaded quickly and easily, and is catching virtually all spam. The couple that sneaked by I identified as spam and blocked future spam from that sender with two simple keystrokes.As everyone knows, spam is choking the internet. I was getting about 300 spam messages a day which I had to manually delete. Then I got the "I Hate Spam" program, which helped, but a lot still sneaked by, so I downloaded Spamkiller 4, which was nominally better--but still I was not able to permanently block the obvious spam that did get through with a couple of keystrokes. With Norton's, I can. I.m happy with this program. It may help to know that I am running Outlook Express, with Windows ME. Also, I have a local internet service provider as host for my website as well as Comcast cable, with requires different incoming and outgoing mail settings. My machine is a Gateway 1.8 MHz. Joseph (Joe) Pierre
Rating:
Summary: Worst tech support ever
Review: I encountered frustrating difficulty with this product. It installed great and functioned fine -- until the next reboot. Then, Norton Antispam prevented me from getting to my mail servers. (This occurred on 2 computers, one with Windows XP Pro, the other Windows 98SE.) I checked out the Symantec knowledge base on its web site -- there was barely anything on Norton Antispam. I refused to spend the required $30 on phone support for a product that I consider deficient. It's not worth a single star, as far as I am concerned.
Rating:
Summary: So far ok.
Review: My experience of this product is nowhere near as bad as some seem to be. I actually ordered an upgrade to NIS and got anti-spam as part of the suite. So far it's been pretty effective at catching spam. I'd like more control over it's operation than a simple on-off switch so that - for example - I could choose the order Norton's filter was applied in relation to my own Outlook XP filters. Instead I've got into the habit of quickly visually scanning the filtered spam then running my Outlook filters manually. This combination pretty rapidly cuts down between 70-100 spams a day to between 3 and 7 that need deleted manually. That's not bad. Personally I think the secret is a good white list and Norton picks up your email address book just fine - assuming you're using a supported e-mail program. You just need to remember to reimport the address book when you update it. I can't speak to the problems others have had, but I'm not very forgiving of bad software so I would rant if I felt it deserved it but it just doesn't. That said, from my own experience I do know some of Symantec's products are nasty if you don't follow the installation instructions to the letter (like uninstalling Antivirus before installing Internet Security). I probably wouldn't have bought this product on it's own but I'm not disappointed I've got it in Internet Security.
Rating:
Summary: Much better than McAfee Spam Killer
Review: Running several web sites, I get between 600 and 1,000 spam emails a day. I had been running SpamKiller from McAfee and was having trouble after 6-7 months of usage. Found the Norton AntiSpam 2004 and bought/downloaded it right away from their web site. Im running my PC on Win XP and use it with Outlook Express 6 and it works great, out of the box it was removing 80-90% of the spam from my email, at very high accuracy. Plus, I have not experianced any crashes. McAfee SpamKiller software would crash on heavy spam days. After running Norton AntiSpam now for about a month, with a little "training" via the "this is spam" thing, it easily removes +95% of the spam from my email on the first pass, and I am very pleased with AntiSpam 2004. You should note that I connect to the Internet via Earthlink and use their medium level spam filter that removes "known spam" (about 20-30% of the spam load, but not all) in addition to Norton AntiSpam. This combo seems to work the best for me.
Rating:
Summary: Mystery meat product, no tech support
Review: It seems to have installed fine and it appears in Outlook. I am goig on day 5 having the software and I am not sure it has deleted a single thing. I have the filter setting on high. The worst thing about this is you cant contact Symantec at all. Well you could pay $30 to have them tell you whats wrong with their $30 software they sold you. No email support, nothing in the knowledge base, no discussion boards, just pay another $30 or you get nothing. Horrible support.
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