Rating: Summary: GODSEND! Review: The install detected everything in my system and configured my computer in minutes! I didnt even have a chance to test it out and it worked FLAWLESSLY on the first shot. I tried WinFax Pro and it was SO much harder to use and the faxes i sent were ALWAYS too dark to read on the other end. I can now get faxes and print them quickly and edit them, send them, without ANY problems. WOW! this is the software i've been waiting for and it's less than half of the other ones i've tried. GET THIS SOFTWARE!!!!!
Rating: Summary: Works Flawlessly!!!! Review: This is my 5th voicemail/fax system in the past 10 years, and the only one that has ever performed as expected. It is simple, reliable, easy to use. Most of the other programs I had went out of business, or dropped support. The name is misleading because it is more than just a fax utility. Voicemail with options is just as important to me. This software should be marketed as telephony. It just doesn't come up is searches for voicemail or telephony. Glad I downloaded the demo. It made me want to buy the product at the store.
Rating: Summary: Great Product Review: This product will SAVE any small business a thousand or more dollars by using a computer and software rather than purchasing an expensive voice mail system. BRAVO to Smith Micro! BTW, I purchased an early version (2.0) years ago, and it was very good then. I can't wait to start using 5.0!
Rating: Summary: BIG DISAPPOINTMENT Review: This software was a waste of time and money for me, as it does not function unless you already have a voice mail system in place with specific drivers. I already have fax capabilities in my computer, so this software was unnecessary and useless.
Rating: Summary: BIG DISAPPOINTMENT Review: This software was a waste of time and money for me, as it does not function unless you already have a voice mail system in place with specific drivers. I already have fax capabilities in my computer, so this software was unnecessary and useless.
Rating: Summary: Hotfax Message Center Review: We had a hard drive crash, and lost our copy of Quicklink (and I couldn't find the original media anywhere.) I dl'd the demo, then purchased the new HFMC to install over the demo. The disk that Smithmicro sent was physically broken (they ship the CD in a flimsy envelope, no box) and when I asked for help getting my now-expired system up, they wanted me to send the broken one back before replacing (understand they had a credit card record of my original purchase) God forbid that you have any trouble with these guys. Their tech support is non-existant. They have one of the worst voice-mail-hell systems I've ever seen. I was absolutely furious by the time I actually got to speak with a human. And he was just useless. I'm using this product to support a remote office call-in system and due to the above non-support, I finally had to buy another copy (downloaded this time) to get my remote ops back up. I feel like an extortion victim. I'll never buy from these guys again. Stars: one for product, ZERO for customer support. I am now searching for a replacement.
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