Rating: 
Summary: NIS 2004
Review: I installed Norton Internet Security on a computer that is just one year old with XP. I use a dial up connection. I mention this because I have had all kinds of issues with my computer since installing it and that is what I am hearing from computer techs as well as others who are very knowlegeable. NIS doesn't work well with dial ups. I can't get into the details page, I have everything installed that the techs at Symantec have suggested. I had to have both this computer and my laptop reformatted after installing NIS 2004 (yes two different cds), and they work fine until NIS is installed. I find their tech support inept at best and will not be purchasing anything else from Symantec. I am sending in paperwork for a refund! They have an anti spam folder installed on my Outlook Express and I have a friend who is in my address book, and OKED to receive mail from, and daily it gets dumped in that folder even though I have clicked "not spam". I am unable to get to the display function when I am notifed of an attack, even though I enter the address in the networking, I continue to get notices from the same addresses all ready entered of attacks. I know this because when I type in an address, I am told the address is already listed. I was told to send screen shots of any "bad" pages which I have done but as yet I haven't gotten any responses. I have other issues but think you get the point.
Rating:
Summary: DO NOT BUY THIS!!!!
Review: I never take the trouble to write online reviews, but after trying this software I feel compelled to. I've been a long time user of symantec software; last year I bought NIS 2003 which gave a (probably false) sense of security after several attacks to my server. And now I made the mistake of paying money for the upgrade. Ang guess what: IT DOESN'T WORK. I don't know what's wrong, but the problem is that the online support at symantec also don't have a clue. Doing research on the web I found that I was not alone, it's not my fault, this product is flawed. Take it from me, save yourself the money, the aggravation, the many late nights trying to figure out the problem and buy something else.
Rating:
Summary: Another program that doesn't trust the buyer
Review: You'd think after Intuit gigantic flop with product activation that other software companies like Symantec would have learned something. I guess not. After using Norton Antivirus year after year (upgrading versions at least 3 times) I will have to look for another anti-virus vendor now.
Rating:
Summary: runs too slow, tech support cost money?!!?
Review: As a loyal customer of Norton/Symantec products, I purchased Internet Security 2004 as a software firewall and could not be any more dissatisfied with the product (and hence the one star rating). Here's why:1. The firewall is so selective that it blocks ME (the user) from simply accessing the internet. Changing the general rules, modifying the program control, and even decreasing the level of the firewall to "Low" do not allow Internet Explorer to display web sites. I have deleted ALL the rules and still cannot access the internet. So, the number one reason I bought the software in the first place is turned off. 2. So what is the next logical step in trouble shooting? To call tech support, right? That will cost money... and a considerable amount in my opinion (about half the price of the product). Any guidance you might expect from their web page is non-existent. 3. The features that I have running now have slowed my system noticeably. And I am not sure what the trade-off is. I have ad blocking and spam control turned on but have not noticed a difference because I still receive both on a regular basis. If I had it to do over again, I would not purchase this product. And I urge you to look elsewhere as well.
Rating:
Summary: Could not load the download
Review: I downloaded this product from their website. Despite doing everything their website said, several times, it would not load. When I called for tech support, they would not provide it unless I paid them. I returned it for a refund, which I hope shows up on my Credit Card soon. I am going to try Mcafee Internet Security, which did not get great ratings either. My big mistake, I should have renewed NIS 2003 instead of trying the upgrade. NIS 2003 was a great product.
Rating: 
Summary: stick with the 2003 version
Review: If you currently own the 2003 version, and are looking to upgrade to the 2004 version, don't. There is little meaningful difference between the two versions aside from the tedius activation process, and the product is currently rather buggy and has problems running unless cleanly installed on a formatted drive. If you are new to the market and looking to buy a symantec software product, save yourself some money and buy the 2003 version. It included popup and ad blockers, referrer blockers, firewall, intrusion detection, and all the same things that the 2004 version includes that are really needed. If you don't need popup/referrer/ad blockers or use other software to take care of these needs, consider taking a look at pc-cillin and trying out their 30 trial version first to see if that might be a better solution for your needs. It includes antivirus and firewall software and you can try it for 30 days. I personally have been using the 2003 version without any major problems for months now. I don't plan to upgrade.
Rating:
Summary: run, don't walk away
Review: If only I had checked the amazon reviews before purchasing this. Yes it completely dogs your system making everything run slower. When it detects an intrusion an annoying pop-up appears. I've set everything according to the manual and laughable online help but the pop-ups won't go away. A call to customer support costs $30. I'll be uninstalling this and all my Norton software and spending the 30$ on a program that actually works.
Rating:
Summary: Stick With Norton 2003...Ugh
Review: Okay, how can I say this nicely? This product is absolutely not ready for release. It is buggy, slow and basically frustrates the heck out of the user. I am an IT professional and have used Norton for years, but this product is a complete and utter dud. I just bought a new computer so I figured I would install the new Norton with the new system. Bad idea. My new computer which clocks at twice the rate of my old system is SLOWER than my old system when using Norton 2004. Also, I despise software activation. Microsoft already treats us like criminals, but we have little choice there. With Norton we can fight back because we have many alternatives. Bottom line? Save your money. Look for copys of Norton 2003 or simply buy an alternative. This product signals the decline of Symantec and the Norton line.
Rating:
Summary: Upgrade from NIS 2003 to NIS2004 - 5 hours and not done...
Review: This Company needs major improvements in the software development for users. I have now spent 5 hours trying to upgrade from NIS 2003 to NIS 2004 and it is full of errors. I can't use my computer until this is fixed.
Their support is worthless. This is the 2nd time I tried to get help from their support team and it has been a waste of time. Think twice about upgrading with them unless you are a computer expert or have one to help you when you have problems.
Rating:
Summary: Fine if you want your PC to run like molasses in winter
Review: Let me first say that I have only the minimum knowledge necessary to use a computer. I recently signed up for high-speed internet access and bought NIS because it looked like a reputable product and I liked the popup blocker feature. I can't say whether this program works well as far as security, but I can say that it slowed my computer to a crawl, affecting not only my internet connection but pretty much everything else, NIS included. I uninstalled NIS and everything worked fine again. On my second install attempt, I made sure to run the virus scan a second time after installation. Yet the program is still gumming up my works. I'm now to the point where I want to pitch NIS in the trash and try something else. Nice ripoff, jerks.
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