QuickBooks Pro 2001 (5-user)

Rating:
Summary: Support of Quickbooks Pro 2001
Review: QuickBooks is the best accounting package available. Having programmed 2 accounting software packages, I'm qualified to say. Why buy 5 users? If business is good, it takes more than one person to keep track of the money. And software is cheaper than employees waiting for computer time. My favorite business model for a multi-user QuickBooks has one person just doing invoicing. Another person just does scheduling so she's looking to see how customers are going to be scheduled--did they pay on time, is the job location correct, etc? And the owner keeps track of paying the bills and managing the bank account. If the network works already, even a novice business owner can get QuickBooks to work for more than one user (with a little help from Intuit's phone support).

Rating:
Summary: ACCOUNTING MADE SIMPLE
Review: THIS SOFTWARE IS GREAT FOR THOSE WHO DO NOT HAVE AN EXTENSIVE BACKGROUND IN ACCOUNTING. IT IS SIMPLE AND VERY COMPLETE IN THE REPORTING. WOULD RECOMMEND TO SMALL-MEDIUM SIZE BUSINESES.

Rating:
Summary: Support of Quickbooks Pro 2001
Review: This would probably be a good product if you could get support.
I am having problems with several features and have tried to get support. I was told by the automated service to enter my credit card number - did this - then told to wait on the phone for an hour to speak to someone. did not do this. One would think when you spend [this much money] for software it would work out of the box, and if it didn't you would get some form of free support.
I am currently looking at other small business software, and would advise anyone to look elsewhere.

Rating:
Summary: Excellent, if only...
Review: Works very well, easy to install and manage. If only the multiple user mode had more precise control over access by user, (specific transacions and specific reports). Product gives impression of some shades of sophistication in access control but reality is that it's all or nothing. Still a fine, fine package for small or medium size companies with normal business processes; better than some larger software packages I've used.

Use of classes to accommodate departmental or project reporting needs outside training or willingness to experiment.