Rating: 
Summary: Learning curve
Review: Good news and bad, DVD quality is grainy even at best quality recording, sound goes out of sync on VHS transfers, have yet to be able to record 2hrs of DVD w/o running out of disc space. On the good side, easy to use with DV 1394 hookup, quality very acceptable but not a clean copy of DV tape. Documentation is confusing on some very important points, as in setting up the project template. I highly suggest burning to DVD+RW 1st, this will cut down on the expense your will surely incurr on burn only disc's as you make your way through the learning curve.
Rating: 
Summary: Finally, Ulead gets it right!!!
Review: Having pulled out most of my remaining hair on previous versions,(and putting it in the closet for 2 years) I bit the bullet and downloaded Video Studio 6 on the chance that it was better.
Well, it is fantastic. I have a Sony DV camera and this program has everything that was missing in previous versions. It even has the VCD burner included. This program does it ALL. Capture,Edit,Burn. Lots of great features, very user friendly.
In 2 days I was able to create 3 projects without any problems. Im not a pro by any means, and most pros have given this product a lower rating than most. BUT, if you are looking for an inexpensive way to convert tapes to vcd (or DVD with a DVD burner) this is the best for the money.
Rating: 
Summary: Poor Customer Support
Review: I downloaded a sample of this product, and was relatively pleased with it. It's interface is a bit on the klunky side, and takes some time to get the feel for it, but it is relatively easy to figure out. The problem is the customer support. I sent a basic questions (does the product work with WMA files using Windows XP?), and got the following response- not once, but twice. Don't buy if you anticipate any need for assistance.
...
We are very sorry for that your inquiry has not been answered for over 2 weeks since it's submitted or answered last time. We apologize that we don't have a quick answer for your problem so far. To avoid the new coming inquiries keep delaying the time for checking your problem, please re-submit the question again by the question form again:
....Please do not reply this email directly. If there's any new status of your problem, please write it within the form. Thank you very much for your cooperation. By the way, it happens sometimes that the problems might be eliminated by uninstalling and reinstalling the related hardware, AP, or even the Windows system. Your can also try installing Ulead products on other computer to make sure the product or the CD-ROM is fine itself. If somehow you have solved the problem by yourself, please also reply to let us know and share the solution with us. So we might be able to help other users who met the same problem. Your generous will be very much appreciated! Again, we apologize for the late reply and thank you for your patience! Best Regards,
...
Rating: 
Summary: Technical support, fuhgeddabowdit
Review: I had used Ulead 4.0 for awhile, but when I downloaded the trial version of 6.0 it messed that up, so I went ahead and ordered 6.0. Since that time I've not been able to get it to work properly, and it has locked up no matter WHAT I've tried to do with it. I wrote technical support, and 13 days later have yet to receive a suggestion. Buyer beware. As an addendum, it has now been two months without a response. I received an email after 6 weeks saying I should resubmit my question, and two more weeks have passed without hearing anything back. Might be a good product when it works, but they have the worst customer support I've ever encountered.
Rating: 
Summary: Unstable...
Review: I own this for a long time now. I have never been able to trust this software to do the timeconsuming job overnight. i.e. I capture all the stuff I want and then set it to generate the MPEG2 file (DVD qualtiy) and when I check in the morning. My system is found frozen or the program has exitted with no error message, absolutely leaves no trace of what happened. The customer support is non existent. I tried reaching the customer support by submitting the form on thier site several times but each and every time I got the fixed, useless, automated message reply. I would not recommend this unless you do not mind the unstable software, and on tight budget. I bought this as it is [less money] compared to other and only for home use. Has good features that I have never used as the basic functionality itself is unstable.
Rating:
Summary: Great software for the money.
Review: In the beginning I had downloaded and used the trial version. I liked the the software so much better than Pinnacle Studios and Video Factory! If you install this software correctly (CLOSE ALL WINDOWS PROGRAMS, especially antivirus software!) everything should go great. Its graphical interfase is very easy to use. I noticed alot of high end movie editing software options included in this package. It is a very good deal for the money and a novice user shouldn't have any problems....I highly recommend this product.
Rating:
Summary: Non-existent customer service
Review: It was amazing to find out that the customer service for this product does not exist. I tried calling them 4 times, and could not get anyone on the phone. Therefore, I could not buy the software without any detailed info. on the available features. I wanted to find out if I could rotate the images. I still don't know the answer and finally bought another product.
Rating:
Summary: Spend more money for a better program!
Review: This program came bundled with my firewire card and I thought it was just the SE version that was hanging my computer constantly. WRONG! I dished out the money to download the upgrade off their website and guess what - my computer still hangs. It works fine when downloading video onto the hard drive from my camera, but it hangs just about every time that I try to render the AVI files into VCD and DVD format MPEGS. Sometimes it hangs right away when it is 3% done and other times it hangs when it is almost done - > 60%. I tried many things: 1. Taking off all background processes including virus checker
2. Turning off PC and starting with a fresh & clean boot
3. Downloading all patches and applying them to the software
4. Turning off the screen saver.
5. Defragmenting the HD.
... I also contacted the technical staff and I had a reply within a couple of days. Their reply was the following: Could you please try the following steps. 1)Clean up temp files in c:\windows\temp
2)Uninstall VideoStudio from Control Panel Add/Remove programs
3)Delete ulead32.ini at c:\windows\
4)Reinstall VideoStudio again
5)Install the latest Microsoft Direct X driver which you can download
from Microsoft website.
http://www.microsoft.com/windows/directx/default.asp
The latest version of DirectX Media:
http://www.microsoft.com/downloads/release.asp?releaseid=11771
6)Upgrade your VideoStudio from 6.0 to 6.02 by installing the patch
that you can download from our website:
http://www.ulead.com/tech/vs/vs_ftp.htm After you do above steps, please re-import video files into UVS
Video Library to re-edit, then re-render the project file. And to
avoid the unnecessary conflict, please temporarily turned off all
applications includes anti virus, norton utilities, or the other
memory resident program and the Internet connection etc before you render your project. If you have done these before or problem still persist after following
the steps, then I would suggest you to scandisk your HDD using Thorough
option to check for bad cluster, or check your system to your hardware
technical support/manufacturer, maybe one of the components is producing
heat (faulty memory or RAMs of diff. brand conflicts, cpu fan stops
VGA card cooling fan stops etc.). Well, I tried it and guess what? Out of over 100 rendering tries, I was able to do 3 total! I am amazed how this software crashes my PC - XP1600+, 512MB RAM, MX400 64MB video, 100GB HD, latest directX driver. This is definitely the worst software that I have ever worked with. I believe that a program that cannot work with background processes and that you have to go through so many hoops to get it to work < 5% of the time is just a waste of my time. Don't waste your time and spend a little more for something that works. I hope that I have dissuaded anyone from purchasing this product. If you do decide to purchase this product, I wish you good luck and hope you have the time to mess with it.
Rating:
Summary: Save Your Money!
Review: This program came with my firewire set-up, and that should've been my first hint that it wasn't a great program. My first time using it, I was trying to record a 35 minute home movie. After 15 minutes, everything was fine, so I left the room. When I came back, I had an error message that there wasn't enough space on the disk (my hard drive). I have an 80G hard drive! When I tried to record it again, my computer locked up on me. My computer's a year old, but it still surpasses the minimum requirement for this program. Don't waste your money, just keep looking. And don't stop at Easy CD Creator either.
Rating:
Summary: Where's the audio?
Review: This program works great on the video side. But when the need for music or audio is there it doesn't work! Not even their own sample sounds. Technical support is very nice but wastes your time by having you download patches that don't work and then offer to send you a new disk. After a week when you call them back asking for the disk, they send you another, but forget to give you the registration number. Once you finally are able to load the new disk, all the audio problems still exist.
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