Norton Password Manager 2004

Rating:
Summary: Buggy and Misses Intended Need
Review: This program misses the mark by a large margin. I bought this program thinking I could store all the username/password dataon the many websites that require this information. From the start, I tried 5 different websites that I use frequently (e.g. brokerage sites, credit union, & merchant sites) and NPM only worked for one website. NPM attempts to recognize web pages that need username/password info and when you enter data on one of these web pages it asks you whether to store the data you just entered. Problem for me was, that 4 out of the first 5 sites NPM never asked me whether I wanted to save this info! Since there is no manual way to force NPM to remember user/password data, you are simply out of luck - the program fails! Buried deep on the Symantec Knowledge Base is a web page to submit such bugs of which I submitted 3 bugs in 1 hour. I twice asked for a reply to my problem reports and received none. Also, not being able to view the user/password data for sites that do work, as mentioned in a previous post, is a huge problem if you're trying to share some of this data with your spouse. Symantec spent more time on the cool scrollable graphics then they did on making this software useable and robust. Needless to say, I'm sending this software back for a refund.

Rating:
Summary: Ok
Review: This simply doesn't perform the functions a password manager needs to in order to do the job. The most serious problem is that there is no way to retrieve or see a current password. Thus it will log in to a login page OK, but when you want to change passwords a different page generally asks for the existing password and two entries of the new one; there is no way to get the existing password onto that page unless it was written down initially, which defeats the purpose of the software. Naturally the problem is most serious in those places where you want complex nonsensical passwords and those changed often; exactly those places for which one buys the software. Avoid it. I suggest www.browserplus.com for an excellent, more functional, and cheaper alternative.

Rating:
Summary: Norton should be ashamed; not ready for release.
Review: This simply doesn't perform the functions a password manager needs to in order to do the job. The most serious problem is that there is no way to retrieve or see a current password. Thus it will log in to a login page OK, but when you want to change passwords a different page generally asks for the existing password and two entries of the new one; there is no way to get the existing password onto that page unless it was written down initially, which defeats the purpose of the software. Naturally the problem is most serious in those places where you want complex nonsensical passwords and those changed often; exactly those places for which one buys the software. Avoid it. I suggest www.browserplus.com for an excellent, more functional, and cheaper alternative.