Rating: 
Summary: Hope for the nearly dead
Review: I inherited a computer at work that has had several users, ran windows 95, and ran like molasses. I had a friend who used to be a IT exec come over to help me with upgrading to W98. He then ran Norton 2002 Utilities on it and now this machine runs better than it has in many years.
He then ran it on my home machine (2000 pro) and cleaned it up as well. It is running as well as it did when I installed W2000 pro a year ago.Highly effective tool for multiple platforms.
Rating: 
Summary: Buyer Beware!
Review: I purchased Norton Utilities hoping that it would help speed up my system. After installing it, I went throught the one click system performance update. This feature is suppose to clean up your system registry and delete unnecessary files. After my system rebooting I couldn't get into any programs. I assumed that I did something wrong and went on Symantec's website (I had to use my computer at work.) Much to my surprise Symantec has virutally no technical support. All installation problems are "typically" listed in their search engine called KnowledgeWare. If you can't find resolution to your issue on KnowledgeWare you can leave a message on their bulletin board and a tech will get back to you. Before buying this product and do yourself a favor and check out their bulletin board. Their are hundreds of messages with people with systems in varing degrees of failures. The response that I received was "We are very sorry for your problems with Norton Utilties. Please restall your programs one by one. That should solve the issue." Instead I reinstalling 30+ programs, I was forced to call their tech support to see if there was any other way to resolve my problem. Symantec offers phone technical support only if you pay them an additional $25 per incident. On the phone the technician admitted that yes this was a common problem with the Utilities program. Sometimes it deletes important registry files and recommended never using it. Luckily we were able to restore a previous registry and my system came back up. The bottom line is that this program has extremely dangerous functions that can destroy your system. The most disappointing result was Symantec failed to stand by their product. Even though they admitted the problem was caused by their program I could not receive a refund for technical support. I have sold Technology products for over 12 years and have never experienced the total lack of support from a company before. In my opinion, I would NOT purchase this product since there are many other competitors that sell similar products that will support the end user better if issues arise.
Rating: 
Summary: A good, simple to use program to help solve some bugs
Review: I run Windows NT on a laptop that I use regularly, and it was running slow at times and I kept getting some strange error messages. I bought Norton Utilities 2002 to fix this up and it did just that. I've found, though, that if you keep the Norton Disk Doctor open and running to continuously monitor your system, it does slow things down a bit. However, if you just keep it closed, and run the utilities like Speed Disk and WinDoctor every now and then, it should keep everything on your system running smoothly. Also, note that the first time you run Speed Disk (essentially a disk defragmenter) it may take a while (it took me about an hour and half with with a Pentium III 466), but it doesn't take half as long after that first time. I think it was worth the money.
Rating: 
Summary: Good for the price.
Review: I too received the wrong product from Amazon, except I got mine in the mail, which was quickly resolved, although in retrospect, I should have just bought it at a local store. Oh well. I use Windows 2000 Professional and a Mac, and having had experience with the Mac version of this product (which is great), I expected great things... Don't get me wrong, it's not a BAD piece of software, but neither is it great. And I would encourage only advanced users to dive into the product to utilize its more advanced features, as this software dives deeply into your operating system to fix/tweak things. The create boot disk is only Win98, so Win2K users, don't bother with that. I also ran into conflicts and did some harm to my McAfee virus software by installing this, and was forced to reinstall it, and it still doesn't work properly without disabling a few things. The software by default installs a lot of stupid stuff you likely won't need or like (like a Norton-Protected recycle bin). You will definitely have to read the manual for this app, as the help will get you nowhere fast. That being said, it does do a lot of things and provides some helpful diagnotstic information that Windows does not (but should.) The sad thing is that Microsfot should provide these types of tools with its operating system. Or at least sell its own variant of this so you can "trust" it (as much as you can trust any piece of MS software, that is). Bottom line: good and valuable tool set for the price, but not recommended for novices. You could easily do some Very Bad Things to your computer, if you don't know what you're doing.
Rating:
Summary: Sucks for Windows XP
Review: I was a fool when I got my new laptop with Windows XP and my 2001 Utilities didn't load everything I wanted too so I checked out 2002 for Windows XP and didn't read the reviews. You get a few things missing from the 2002 version that was really helpful from the 2001 version. Hopefully Symantec comes with an upgrade soon. Something that was missing was Disc Check that I found very helpful and when I did the disk defrag it still said my hard drive was not fully done. Go figure.
Rating:
Summary: Some words about Symantec rebates
Review: If you are thinking about buying norton software simply because they are free after rebates, then reconsider it. Although it's well known Symantec makes reliable softwares, When we talk about their rebates, they are liars. Yes, liars ¨Cthey really deserve this. Based on my personal experience, I even think theirs are worse than the notorious I/O Magic's (aka, Hi-Val, Digital research). I bought several Norton softwares during last December, and submitted the upgrade rebates right away with required items, Guess what, until today I got only one of them, and it has been almost 6 months. I guess they are testing my memory but unfortunately I kept a good record of every rebate I submitted. That's what we should do if we are going to buy Symantec softwares with rebates involved, although the best thing I would recommend is to avoid as long as you can.
Rating:
Summary: Buen Producto
Review: Por lo general encuentro muy bien estos productos de SYMANTEC y este no es la excepción.
Norton Utilities 2002...te servira de mucho en el perfomance de tu PC.
Rating:
Summary: Great program, not so great delivery response time
Review: This is a great program to help keep your computer running smoothly. I've used this program for a while at home and it is a must-have at the office. The only problems was getting the download link from this site sent to me in a timely fashion. It took around 24 hours to get it; not the 30 minutes as suggested. And though thats not really a problem, most of us like to get what we paid for quickly. Specially on the internet, when it should be processed and sent fairly quickly. Other than that, it's an excellent program to find all sorts of problems with windows small and large. I SUGGEST using the system check first, then the optimizing wizard which will be followed by the speed disk automatically upon restarting. These 3 things are the most useful of this product. doing this will speed up the process alot quicker than not using optimization wizard. cheers, mate.
Rating:
Summary: Worth the money!!
Review: This is a great program. I was always a McAfee user but after it kept slowing my system down, I switched to Norton and I couldn't be happier.
I really like all the tools that come with this program. I can optimize my PC, scan for obsolete files and many other things. This program is well worth the money.
Rating:
Summary: Worth the money!!
Review: This is a great program. I was always a McAfee user but after it kept slowing my system down, I switched to Norton and I couldn't be happier.
I really like all the tools that come with this program. I can optimize my PC, scan for obsolete files and many other things. This program is well worth the money.
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