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Rating: 
Summary: Really bad software
Review: I bought this product and the truth was dissapointing, I have a Motorola V60i which I could synchronize without problem, except because at the time of seeing I telephone of the directory one because they appear rare things. Now as far as the part of RINGTONES, because in my I telephone I must enter them of manually, which is too boring, but nonsingle that, if not that when reproducing them in my cellular one is listened to any thing. The truth is a bad item, I do not recommend for anything this software.
Be carefull.
Rating: 
Summary: Great Product
Review: I found out Susteen had a few defective cables which caused some intial problems. When I contacted them they informed me of the problem and I exchanged my product. It works great. Very simple, very finctional. I recommended it to all of my friends.
Rating:
Summary: Great Product
Review: I found out Susteen had a few defective cables which caused some intial problems. When I contacted them they informed me of the problem and I exchanged my product. It works great. Very simple, very finctional. I recommended it to all of my friends.
Rating:
Summary: Neat idea - poorly executed
Review: I purchased this product instead of the Motorola datacable because of the many neat features promised. The software provides a way to save your phone directory to the PC, edit ring tones, among other features.However, the product is so buggy and poorly realized that it is unfortunately as waste of time and money. I tried installing the product on 2 machines, one with Windows 2k and one with Windows XP, and neither was able to communicate with the phone. In addition I had to download additional drivers and software just to get the program to install. The instructions to install the drivers are lacking in detail, and fail to deal with the common error messages you may recieve. Lastly, the USB driver is not really USB at all, but emulates a serial port and uses one of the COM port resources. The program has other quirks, like the inability to save the phone configuration unless the program can communicate with the phone, and some menu items that simply do not work. For example, pressing the "home" menu brought up a message that was simply "()" Tech support is about on par with most companies these days - which means not very good. Expect to get lots of emails that simply tell you to reinstall the drivers. All in all, this is a poorly executed product. Save your money and frustration and look elsewhere.
Rating:
Summary: Just does not work; tech support non-existent
Review: Installed twice from CD, but program is "unable to find" a critical file. On-line troubleshooting guide is a waste of time for this problem. Telephone tech support is only available M-F 8-5, and email support promises a two-day response but so far nothing after seven days. The only function in the program that works is the link to their web site.
Rating:
Summary: Worst product I've seen in a while
Review: This is one of the worst products I've purchased in a long time. I wasted hours (along with several other engineers in our IT dept) trying to get this to work with my Motorola 720. We downloaded the latest USB drivers, the latest version of Datapilot, installed it on 4 different machines running three different operating systems (98,2000,XP) but were never able to get it to consistently recognize the phone and sync. The support docs at their site are little to no help. "Download the latest drivers" is about all they recommend. It seems the USB drivers attempt to emulate a serial port on the PC (I guess so they wouldn't have to actually update the datapilot software????). This is a very flaky solution. The whole purpose, for most people, of buying a USB connected device is to avoid the hassle of working with serial ports. So now, in addition to getting the right USB drivers installed, you have make sure your system has resources available for the emulated serial port. What's the point? I say If your not going to do USB the right way, don't do it at all. Even when we got the cable working and were able to transfer data to the phone (at the painfully slow 9600kbps that their emulated port defaults to) it only lasted till the next reboot. All of the conflicts reappeared when the machine came back up and Datapilot could no longer find the phone. Save your time and money. This is alpha quality code and they should apologize for unleashing it on their customers.
Rating:
Summary: Huge time saver
Review: This product is owesome. Punching all the numbers by hand would have taken me hours, but instead it was a matter of seconds. Internet dial up is very convenient when I am on a business trip or out for the weekend.
Ring tone editor is not the neatest thing, but I guess is only Motorola that forces you to manually punch the ring tones. At least, the software converts the file for manual entry. That's a plus.
Rating:
Summary: This software is GARBAGE!!!
Review: This software got the one star only because I cannot give it a zero.
The main reason I spent $50 on this is for the phonebook transfer between my Outlook and my Motorola T730. I don't care about ringtones or calendar or whatever. I have a laptop and a PDA for that stuff. I want this to make it easier to do what a phone is supposed to do.
The import function is sub-standard in that there was all sorts of mis-read information after I read in my comma-delimited file from Outlook. Then I came to discover that only one phone number per entry is allowed! That, after it supposedly can read in several phone numbers into its database on the PC. That was the show stopper. It goes back to the store tomorrow.
Do NOT waste your time with this software!
Rating: 
Summary: Not Fully Realized
Review: With just a little assistance from the help file and User Guide I was able to identify my phone (Motorola t720,) import my contacts from Outlook 2002 and transfer to my phone. Although seemingly successful, there were limitations. The transfer wiped out the phonebook on my SIM card but it didn't place any contacts there. The help file gives loose instructions to direct a contact from the DataPilot's phonebook manager on the PC to the SIM phonebook. I was unable to get this feature to work; the DataPilot's phonebook manager inevitably converted my changes and placed those contacts in the phone memory. The phonebook in the phone can store multiple numbers for a contact but the software's phonebook manager does not transfer more than one phone number per contact; though it will import up to 6 numbers from Outlook? The calendar transfer was more successful. I was pleased with that function. I'll investigate Motorola's pricier option... If they provide the functionality I'm looking for, I'll go for it.
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