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Intellisync 4.0

Intellisync 4.0

List Price: $69.95
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Product Info Reviews

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Rating: 1 stars
Summary: You can keep it...
Review: I love my Palm and use it for almost every feature. I especially use the repeating scheduled events feature for meetings. When I used Desk Top to Go to sync palm with outlook at my old job, it worked like a charm... much like the palm hotsync to palm desktop. It allowed clear override of handheld over PC or vice versa for each individual function.

Intellisync to Groupwise synchronization at my current job is a total nightmare. I tend to use the palm at off site meetings all the time and to make changes on the fly while out of the office. The synchronization is more for my secretary than for me, so she knows where I am and can let folks know when I am available. Intellisync does not allow for a complete override of handheld over PC or vice versa. It wants to be able to synchronize both and the verification is an all or nothing thing. You cannot go in and accept some, but not all of the conflicts. Also, it wants to put items back into my palm, that I have taken out as repeating items. It is a nightmare that I cannot live with. I thought I was crazy, because others do not have this problem, but other folks at my company tend to use primarily the PC and rarely make the kind of changes in the handheld that I do. ( I use for to do lists, notes, memos, etc in addition to self scheduling)The IS folks have worked on it with me and agree that it is quirky and not something that I am doing wrong (oh how I hoped it was something I could learn to do differently)
I no longer use Intellisync to sync to Groupwise. I sync to Palm desktop using the palm hotsync and my secretary uses that to know where I am. We are both much happier, though other Groupwise users hate it because they cannot look at my calendar.

I'd give anything to have this work properly and hoped it was simply something I was doing wrong, but I am sick of the manual labor it takes to go through a year of calendar to remove individual items that groupwise keeps putting back into my palm out in the future when I have removed it from the palm

Rating: 2 stars
Summary: Complex and unreliable
Review: I received Intellisync free with my organizer and had such a hard time: some of my data got duplicated a number of times, while other times instead of synchronizing, Intellisync would simply delete all records and replace them with new records. In particular, if you were to change the field mapping in Intellisync, you would see data scrambled (the country name repeatedten times but the actual address deleted)! I finally decided to buy Chapura PocketMirror (which was free with my previous organizer) and never regretted switching back.

Rating: 1 stars
Summary: Simply doesn't work
Review: I tried Intellisync with two different PCs, one a new Compaq.. to synch with my iPAQ 3670. The application never worked properly and worse yet it froze my PC three times. I followed the install and synch direction to the letter with the second PC but to no avail. Intellisynch did credit my account within 1 day however and were very nice.

Rating: 4 stars
Summary: It works
Review: I was getting nowhere trying to sync mail (between Palm V's (for two users) and Outlook 2000 on XP). Chapura Pro great for everything but mail (which they say it doesn't do, but that is surely important for most people?).

Intellisync (trial version off their website) works a dream. Easy to configure; mail syncs as for any other folder. Copes with multiple users. Feels solid.

Rating: 4 stars
Summary: It works
Review: I was getting nowhere trying to sync mail (between Palm V's (for two users) and Outlook 2000 on XP). Chapura Pro great for everything but mail (which they say it doesn't do, but that is surely important for most people?).

Intellisync (trial version off their website) works a dream. Easy to configure; mail syncs as for any other folder. Copes with multiple users. Feels solid.

Rating: 5 stars
Summary: This Rocks!
Review: I was so bummed when I couldn't sync my iPAQ with my Lotus Notes in work. Intellisync fixed it! Easy to install and use, syncs bewteen the programs you choose - Great!

Rating: 5 stars
Summary: Stopped the Crashes
Review: If you have the Intellisync Lite version and you are having trouble with your sync, this should clear it up. I had to reload my original software after every sync to get it to work right until I upgraded to the full Intellisync 4.0 version.

Rating: 5 stars
Summary: Great Product - Great features
Review: Intellisync's Palm Synchronization software is really great. I use it to sync between my Palm and Lotus Organizer. It's very easy to use, and I like the ability to be able to customize the field mapping in organizer to Palm. What's great about this product is that I can use Lotus Organizer, Microsoft Outlook or most other organizers with just a few quick changes. For those of you looking for more control and flexibility - Intellisync is the way to go!

Rating: 1 stars
Summary: Poor Customer Support!
Review: Since day one of downloading the s/w for the internet, I have not been able to get it to synchronize as advertised with Outlook (bi-directionally). I made several attempts to get this resolved with their online support staff to no avail. They essentially gave up and referred me to their telephone support staff, who then wanted me to buy a srevice "tag" in order for me to get help (now that this problem had dragged on past their stated 45 day warranty period). The manager of support (Howard) would not budge from his stance that after 45 days, there is phone support given without a $19 service tag being purchased by me... he did not care that their online support staff could not resolve my problems when I first asked for help. I would not recommend any products offered by this company because of thier poor customer relations.

Rating: 1 stars
Summary: Poor Customer Support!
Review: Since day one of downloading the s/w for the internet, I have not been able to get it to synchronize as advertised with Outlook (bi-directionally). I made several attempts to get this resolved with their online support staff to no avail. They essentially gave up and referred me to their telephone support staff, who then wanted me to buy a srevice "tag" in order for me to get help (now that this problem had dragged on past their stated 45 day warranty period). The manager of support (Howard) would not budge from his stance that after 45 days, there is phone support given without a $19 service tag being purchased by me... he did not care that their online support staff could not resolve my problems when I first asked for help. I would not recommend any products offered by this company because of thier poor customer relations.


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