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McAfee Firewall

McAfee Firewall

List Price: $29.99
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Product Info Reviews

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Rating: 1 stars
Summary: The user reviews tell a story...
Review: I just wish I had read the reviews before installing this product.

I installed this product when I realised that my DSL connection had to a number of trojan horses on my system and a slew of hacker attacks. I downloaded a 'free' 30-days trial version and installed this. I had a tough time having it installed properly to work with my DSL....and THEN the nightmares began.

A few days into the trial, annoying pop-up windows start appearing every so often asking if you'd want to purchase it! (Why the hell do you call it a "30-day" evaluation??). It irritated me so much that I decided to uninstall the program. And I did the "mistake" of using the Windows 'Add/Remove Program" to install this. That screwed up my Network and Dial up connections, got all kinds of winsock error. I'm still stuck and now I'm told I'll have to uninstall and re-install the network drivers.

Just don't buy (or even try) this product!!

Rating: 1 stars
Summary: Impossible to Uninstall!
Review: I must agree with everyone else. I got this program with Mcafee Office 2000. It is impossible to Uninstall this program properly. There is no Uninstall_cpd file at all. If I remove it through Windows control panel, it screws up my network connection and I must reinstall Windows to get it back. I am about to go through this again for the last time. I am throwing the whole Office Suite in the trash!

Rating: 1 stars
Summary: Buyer beware!
Review: My wife bought this program because she wanted to protect our computer from Hacker attacks since we added a cable modem, which, along with its high-speed access, has an "always on" two-way link to the Internet that makes our computer vulnerable to such attacks. And on that front, it appears to have done its job. At least, we don't seem to have had any hacker attacks. But that's where the benefits end and the nightmares begin. You see, my wife also wanted to access her office Outlook e-mail from home, and it would not work on our computer. Her Techie at work told her it was probably the Firewall, and said she should turn it off. Turning off all filtering did not do the trick, so we tried to uninstall the application. No dice. The incorrectly named "Help" file said there should be a file labeled "uninstall CPD" in the program folder. No such file could be found. Their online support said their should be an uninstall Firewall option under the start menu, but it was not there. On top of that, the Help file warned that we should not use Windows' Remove Programs feature to uninstall because it could damage our system! Ultimately what we have then is a program that was designed to protect our system that has instead gummed up the works, and prevented our computer from doing something very basic and important, like reading office email at home! What's worse, because there is no uninstall function, and remove programs doesn't work (I ultimately tried it, fingers crossed), I feel like my computer has been taken hostage by McAfee! On top of all that, their customer service is a joke. In addition to the laughable help file, their web page is extremely confusing (just try and find the answer to my uninstall program problem, or even how to email Tech support!) AND you have to pay a fee for phone support, EVEN THOUGH IT'S THEIR OWN PRODUCT's FAULT!!

As you can see, I am frustrated. The irony in all of this is that McAfee sells another program called McAfee Uninstaller. I laughed a gloomy laugh when I saw that on their web site. Could it be that this program is designed to FORCE you to buy their other program to get rid of it?

Who knows, maybe tech support will finally get back to me with a solution, or maybe I will have reinstalled Windows by then, I don't know.

Bottom line: AVOID THIS PRODUCT.

Rating: 1 stars
Summary: Buyer beware!
Review: My wife bought this program because she wanted to protect our computer from Hacker attacks since we added a cable modem, which, along with its high-speed access, has an "always on" two-way link to the Internet that makes our computer vulnerable to such attacks. And on that front, it appears to have done its job. At least, we don't seem to have had any hacker attacks. But that's where the benefits end and the nightmares begin. You see, my wife also wanted to access her office Outlook e-mail from home, and it would not work on our computer. Her Techie at work told her it was probably the Firewall, and said she should turn it off. Turning off all filtering did not do the trick, so we tried to uninstall the application. No dice. The incorrectly named "Help" file said there should be a file labeled "uninstall CPD" in the program folder. No such file could be found. Their online support said their should be an uninstall Firewall option under the start menu, but it was not there. On top of that, the Help file warned that we should not use Windows' Remove Programs feature to uninstall because it could damage our system! Ultimately what we have then is a program that was designed to protect our system that has instead gummed up the works, and prevented our computer from doing something very basic and important, like reading office email at home! What's worse, because there is no uninstall function, and remove programs doesn't work (I ultimately tried it, fingers crossed), I feel like my computer has been taken hostage by McAfee! On top of all that, their customer service is a joke. In addition to the laughable help file, their web page is extremely confusing (just try and find the answer to my uninstall program problem, or even how to email Tech support!) AND you have to pay a fee for phone support, EVEN THOUGH IT'S THEIR OWN PRODUCT's FAULT!!

As you can see, I am frustrated. The irony in all of this is that McAfee sells another program called McAfee Uninstaller. I laughed a gloomy laugh when I saw that on their web site. Could it be that this program is designed to FORCE you to buy their other program to get rid of it?

Who knows, maybe tech support will finally get back to me with a solution, or maybe I will have reinstalled Windows by then, I don't know.

Bottom line: AVOID THIS PRODUCT.

Rating: 1 stars
Summary: Adequate for novices only
Review: This is an adequate product if you do nothing but surf unsecure web pages and you're happy with their default configuration. If you shop online, run personal web server on your PC or do anything else that's not plain vanilla, this does not work. On top of that tech support is awful and the automated uninstall does not work.

I read one review which said that you could not use this if you weren't technical. Well, I'm technical and I hate it as well. If you understand network security the lack of basic options with this software is maddening.

Rating: 1 stars
Summary: Adequate for novices only
Review: This is an adequate product if you do nothing but surf unsecure web pages and you're happy with their default configuration. If you shop online, run personal web server on your PC or do anything else that's not plain vanilla, this does not work. On top of that tech support is awful and the automated uninstall does not work.

I read one review which said that you could not use this if you weren't technical. Well, I'm technical and I hate it as well. If you understand network security the lack of basic options with this software is maddening.


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