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Norton Internet Security 2004

Norton Internet Security 2004

List Price: $69.95
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Product Info Reviews

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Rating: 1 stars
Summary: I SHOULD HAVE READ THE REVIEWS
Review: I give it one star.. since there aren't fewer to give!

I have used Norton Anti-Virus and other products for years. When it was time to "re-up" on my anti-virus updates, I thought that I would give this a try.. and help manage the SPAM at the same time.

I have a Pentium 3 600 MHz machine with Windows 2000 and I use Outlook Express for my email. Now that Norton Internet Security is loaded, Outlook Express is dead-beast slow! (Internet Explorer web-browsing is not so bad.. I could give 'em a half-a star for that.)

Like other reviewers, it's likely that I will uninstall this product and look for a less intensive SPAM-Blocker. (I use a Linksys router, so I'm not very concerned with the firewall features here.)

"PRODUCT ACTIVATION" .. Hey Symantec, give me a break!!! Been There, Done That! This is still just a bad idea.

Lack of support for Windows 95 .. OK, Leave your customers in the dust.. Great business model???

More annoying "Product Rebates" .. Why not just reduce the price? Cut the crap! Is this the best way to insure a "loyal" customer? HEY - GIVE ME A PRODUCT THAT WORKS!!!

Rating: 1 stars
Summary: BELIEVE THESE REVIEWS! DON'T BUY THIS !!!
Review: I have been a loyal Norton Anti-Virus and Internet Security software user for as long as I can remember. Their products have been great and have saved my bacon on numerous occasions.

That said, the latest release (Norton Internet Security 2004) is the WORST SOFTWARE I HAVE EVER USED. Worse, Symantec basically FORCED me to convert from NIS 2002 (which I was delighted with) to NIS 2004 in early January (See the review by Roperwin dated 1-24-04 for details. What happened to him happened to me).

Rather than repeating what has already been said, I'll just recommend that you keep reading the reviews here and on CNET.com and BELIEVE THEM.

It will take me days to get my computer back to normal after uninstalling NIS 2004. This is one of the worst software experiences I have ever had in 24 years of personal computer use.

Rating: 1 stars
Summary: Symantec Anti Virus 2004
Review: This is the worse software I have ever purchased. The support from Norton is even worse. I purchased the cd rom and downloaded. Then it crashed my computer. I attempted to contact Norton for sveral hours and never received a response I threw my copy in the trash!
Angry in La.

Rating: 1 stars
Summary: If there was 0 stars, I'd give it a 0
Review: I will keep this brief for the impulse shoppers. I installed it, and its liveupdate continued to get errors. It was a hassle to uninstall. It drastically affected my programs and games (so much lag and choppiness). It's a system hog. If it was free, I would not use it. Imagine that. NOrton , I emphasize the NO in NOrton. Also, I have two friends that had to format their hard drives after installing this garbage. I had one friend who physically corrupted his hard drive because he would have to hit the power switch when Norton locked his system up.

Rating: 1 stars
Summary: Too bad no negative stars
Review: Absolutely AWFUL software. Don't buy it. It conflicts with DHCP addressing on networks, wreaks havoc with networking (esp. wireless) software on Windows, and requires an endless amount of tweaking to get Outlook to work correctly. There is also no real support for the software from Symantec, and if you call your ISP to complain that your email doesn't work, they'll say, "Oh, you're using Internet Seurity, sorry we have many problems with that and don't support it..." About the only decent thing that comes with it is a neat Viusal Tracker for WHOISing would be attackers. But, from what I hear, there isn't a whole lot a hacker has to do to get past this useless piece of software. So a would-be hacker is probably already a has-done hacker...

Rating: 1 stars
Summary: A trusted name, but garbageware
Review: On Windows XP, after a couple of months, got a notice that the antivirus portion nmeeded to be reinstalled. Reinstall failed numerous times. After much digging on Symantec's support web site, found out that ALL Symantec products needed to be totally uninstalled first(including deleting registry keys), before reinstalling. OK - this is involved but doable, I'm mildly annoyed. 7 hours later, after following the confusing instructions, it FAILED again. And oh by the way - THEY WANT $30 FOR PHONE SUPPORT. Like they'll get another PENNY of my money after this experience. Never another Symantec product for me.

Rating: 1 stars
Summary: DO NOT BUY THIS PRODUCT!!
Review: This was the worst piece of software I have ever purchased. It locked up my PC during installation, was a nightmare to try to run, and has been impossible to remove(and I work with computers for a living!)-Symantec's instructions were useless and their customer support is non-existent. Until it is removed completely, it can't be reinstalled and it can't be removed..so it's in a virtual loop. Don't make the same expensive and frustrating mistake that I made..avoid this product!!

Rating: 1 stars
Summary: If you're thinking of buying, DON'T!!!!
Review: I had Norton Internet Security 2003 and it worked great...one of the features that I liked was the user interface as well as the ad/pop-up blocking feature along w/the logs on internet usage. I read many reviews on Norton I.S. 2004 from a variety of sources (Cnet, Amazon, message boards) and came to the conclusion that NIS 04 was a terrible product and not worth the update. In January of 2004, I renewed my subscription service for NIS 2003 but on Jan 7, everything changed. There was a Verisign problem that conflicted w/Word and Excel and was posted on the Symantec site that affected computers. The Symantec site said it didn't affect NIS but I believe it did. I also believe that when I renewed my subscription service that Symantec uploaded the NIS 2004 patch. All of a sudden everything that reviewers were writing about NIS 2004 was happening to my computer. Booting up my computer took forever!!! Then, my ad/pop-up blocking was completely gone. My file log was not responding and the program was not blocking any cookies or unauthorized sites. After extensive researching on the Symantec site I broke down and called Symantec. Again, every review written about the Tech Line is true...after waiting close to 45 minutes I finally spoke to a rep. I had to pay $29.95 just to go any further. After telling the rep and his tech supervisor the problem the only answer was to uninstall the program (which I had already done)...They sent me a link to their website to follow instructions on ridding my registry of all Symantec products so I could get a clean re-install. They didn't know what the problem could be. They said to call back if it still didn't work after the complete uninstall. I did it and it was worse the second time around...unbelievable. I gave up. Basically, I ate the cost of the renewal and ate the cost of the Tech Help.

After reading reviews of PC-cillin Internet Security by Trend Micro, I decided to give it a try. After downloading the program, I turned around and bought it. This is a great product. My computer immediately boots up, the program doesn't go through ridiculous scans and gives me the opportunity to download new updates. The program cost $49.95 but if you area previous owner of a Norton Anti Virus or Internet Security product and show proof then they will give you a $25 rebate. Needless to say, I mailed my NIS 2003 disk along w/the rebate form to them.

In conclusion, Symantec has turned a long time user into a lost customer forever. They got my last dollar. I've gone to work and told colleagues about PC-cillin Internet Security and to spend their money on this program. Needless to say, Norton not only lost me but three of my co-workers to Trend-Micro. Please, save your money...don't go through what I did. Also, read the reviews from other sites also...I recommend Cnet, Amazon, and others....Please avoid NIS 2004!!! You'll be glad you did!!!!

Rating: 1 stars
Summary: System resource hog on Win98 - avoid this program
Review: I have used a variety of Norton products on a 450 mhz Dell since 1999 without a problem, but NIS 2004 rendered my computer unusable. This program grabbed all system resources and would cause a system resource error within 10 minutes of startup each and every time. I followed their generally useless 'support' advice ; uninstalled/reinstalled many times and did everything I could to free up system resources all to no avail. Finally I left NIS 2004 uninstalled. My computer instantly began to function normally EXCEPT that i cannot go back and put NIS 2002 back on. NIS 2002 did work fine (it was the anti-spam that lured me to 2004), but absolutely will not work on a machine polluted by NIS 2004. I've tried cleaning the registry, but no luck. Anyway, on to try PC-illin. Symantec has lost another customer forever.

Rating: 1 stars
Summary: I need to expound on this aweful experience...
Review: This is a follow-up to my November review of this virus-injection software. After reading the few people who have had no problems with the program and their comments that all of the people who had problems must either be stupid or have a Radio Shack TRS-80 sitting on their desk, I felt I needed to expound. I have an AMD 1.73 GHz processor, 1.5 GB of ram, and 480 GB of memory spread across 4 hard drives (one of which is on an IDE controller card). I did a format and fresh install of Windows Professional with SP1 prior to installing NIS2004. Once installed, if I opened up Windows Explorer, it would hang for about 10 minutes (not an exaggeration) before it recognized my drives. If I explored a drive it was fine, but as soon as I returned to the list of physical drives it would hang for another 10 minutes. The same thing would happen to any application that integrates Explorer (such as media playback programs). My USB ports became inoperable (my printer and scanner weren't recognized) and file sharing over my network became near impossible since to do so requires the use of explorer (FlashFXP was still functional). While I was able to use the internet, IE was slow to load pages. I completely unistalled and reinstalled three times to no avail. I followed the instructions to the letter. It was the trial copy so I wasn't out any money--thank God. I HIGHLY recommend downloading a trial copy before purchasing this. For the few reviewers who had no problems installing and using this product--count your blessings.


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