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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Rating: 1 stars
Summary: Don't buy it
Review: Turbo Tax Deluxe is a great disappointment this year. I work on my taxes while vacationing in Florida. I've always installed to both my desktop and my laptop.
Not this year.
Turbo Tax allows only one installation, and a "trial version" on a second computer. OK. That was awkward but do-able.
But wait a minute! I downloaded the state tax and found it cannot be used with the trial version.
After more than five years as a Turbo Tax customer, I've found the rules have changed and the product is of no use to me. They offer my money back, but that doesn't pay back the years I've invested in their product.

Rating: 1 stars
Summary: Intuit Greed will Backfire!!
Review: I have nothing new to add to previous reviews. But....I have used TurboTax since 1994. I've used Quicken since the 1991 DOS days for personal finances and Quickbooks for my small business since 1996. I'm unhappy with Intuit for charging me more than Quickbooks costs each year to figure payroll taxes (a 3rd grade math problem in my business). Now they are hasseling me from the very start of the TurboTax installation with the "activation" that will require me to pay again for the program if I need to switch or upgrade my PC before I print my return. Additionally I don't want C-Dilla secretly hiding on my PC. TaxCut must be loving this and I'm sure next years TaxCut program will seamlessly accept your 2002 TurboTax floppie.

Someone at Intuit handed H & R Block (Taxcut) the personal tax soiftware market for years to come. It won't be long before heads begin to roll at Intuit HQ in Mountain View.

Rating: 1 stars
Summary: Wow Spyware and one PC locking!
Review: So you really want to do your *taxes* with a program that is full of spyware like Gator and Brilliant Digital? How safe is that?

Also forbid that you ever get a new PC! You'll have to buy the software all over again according to tech *and* management support from Intuit! Check out this excerpt from a Cnet article:

But TurboTax user Joel Bradford, an educator from Eugene, Ore., said it wasn't that easy for him when he switched PCs last month. After removing TurboTax from his old PC, he was unable to reinstall it on the new one, and Intuit customer support offered no help.

"I tried contacting Intuit through the online tech support," he said in an e-mail interview. "The...representative was nice enough, but he offered no other solution than for me to buy a new license. I had the same experience with the senior support person (telling me) that I need to buy another license."

Thumbs down to Intuit

Rating: 1 stars
Summary: Product activation debacle - no product key included!
Review: I tried to install TT only to find there was no product key printed on the CD sleeve! While not as bad as the previous poster who mentioned getting a Mexican music CD, this is still pretty pathetic. Even worse, this is mentioned as a problem on Intuit's support site so apparently it's not an isolated incident. I guess they need to fire someone in QA in addition to firing the genius that came up with this product activation idea. TurboTax 2002 will soon be synonymous with "New Coke".

I've used both Quicken and TT for 5 years now, but Intuit can kiss my business goodbye. I've got better things to do with my time than beg Intuit for a code to activate software I legally purchased - like exchange this copy of TT for TaxCut.

Rating: 1 stars
Summary: activation? please.
Review: software which requires activation and which can only be fully used on one computer is a rental. when i buy something...it's mine. intuit should learn a thing or two about fair use. their ignorance on the topic just cost them a 5 year customer.

i even have lingering questions about why part of this program remains in resident memory....

nice job ruining a perfectly good piece of software.t Money and TaxCut!this year and it really *irks* me.

I understand the need for Product activation from a business perspective, but limiting it to ONE is draconian. C'mon...even Microsoft allows (2) activations of OfficeXP. There are several legitimate reasons why the software would need to be reloaded -- drive crashes, multiple PC's per home (desktop/laptop), home & work, etc.

Intuit - if you you want me to buy your product next year, you'll need to either 1) *REMOVE* product activation or 2) Allow the product to be activated at least (3) times.

Rating: 1 stars
Summary: Another disappointed customer...
Review: I thought I could live with the 1 pc limitation. Probably can, but the registration process is horrible! I received my order confirmation and key code. Sunday afternoon, when trying to run the software, received an "Invalid Order Number" message - even after cutting/pasting from my confirmation email from Intuit. I then find out Customer Service is only open M-F, 8:00 - 8:00! I called the 800 number from work on Monday, and received the correct order number. I went to activate the program and found I had to call AGAIN! Now I read about "spyware". Unless this registration process is changed, this is my last year using Turbo Tax. I have used it for more than 10 years. What a shameful way to distribute software.

Rating: 1 stars
Summary: Activation and State Download Problematic
Review: This will be my last year in TurboTax. Along with the [C-dilla] and activiation issues (covered in other reviews), the download and purchase process for the state return was difficult because of the way the software connected and the information given by the TT servers. Instead of just saying "the servers are busy" the program locked up my computer and froze my connection to the internet each time it failed.

I am done with intuit.ants to steal software, who cares about the protection scheme? Use it for a few days to do your taxes and delete it when you're done.

Rating: 1 stars
Summary: NO REBATES on TurboTax Deluxe
Review: The software worked, though it's a bit awkward, but the rebates never happened, for the state downloads or electronic filing. I filled out all the forms, sent them in on time, did the whole nine yards, never got a penny back. Most rebates eventually happen, with TurboTax NEVER.

Rating: 4 stars
Summary: Before switching, go to Intuit.com Technical Support FAQ's!
Review: I read many of the reviews concerning the new Turbo Tax product activiation, and I almost decided to switch to another product (I am a loyal TTax user too) until I did my own research. I went to Intuit.com Technical Support FAQ's and read everything about product activiation. It tells you that you can easily reinstall the product on a new computer, there are no privacy or spyware issues, etc. They are just trying to control the misuse of the license agreements, which is understandable. If you sold software would you want everyone passing your software around or would you want each person to purchase their own copy?

Rating: 2 stars
Summary: HR Block is Better
Review: I used Turbo Tax for a long, long time. Every year there would be some awful problem, some point where the instructions were unclear, or I had to go to the post office and get a form they didn't have, or a worksheet I would have to do by hand. It was easier than doing it by hand, but it was not easy or intuitive. Last year I got a deal on HR Block, and gave it a try. It was soooo much easier. Plus, they did not try to hijack my machine with snitchware. If I was Intuit reading these reviews, I would be scared.


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