Rating: 
Summary: Thumbs down - way down on TurboTax
Review: Intuit has crossed the line. Not only do they market a mediocre product (at best), but their new license activation system further comprises the usability and value of the product. Like MS, they have decided to use their monopoly position against their customers. There are comparable if not better tax prep products that do not burden the user with unreasonable licensing policies. In summary, overpriced mediocre software with an unacceptable licensing scheme. Choose any other product.
Rating:
Summary: They don't trust me, why should I trust them?
Review: I contacted their tech support about whether the product activation installs background programs on my system, and was told that "all they could say about product activation was that it wouldn't affect my other programs."Forget this -- I'm returning it and buying TaxCut 2002. If they can't trust me (a legitimate buyer), I won't put my trust in them, either.
Rating:
Summary: Turbotax lost a long-time customer
Review: I can't believe they have the arrogance to install C-Dilla Malware/Spyware on a customers machine with their product. C-Dilla is intrusive, always on, attempts to send *information* out on the internet all the time - even when Turbotax is not running, and may possibly make your CD-RW drive behave differently.
Don't buy this product - buy TaxCut from H&R Block!
Rating:
Summary: Poor anti-piracy implementation
Review: I am upset with Intuit's current "anti piracy" method. I realize they need to do something to protect their rights as well, however I also DO NOT like the current method used. I had already purchased their product as I have been doing for the past 4 years in a row. I am returning their product Turbo Tax 2002 Deluxe tomorrow. I also use their product Quicken Deluxe, but now I'm distrustful of Intuit and will not upgrade that product and will probably look to using another product. Until such a time as I read otherwise that Intuit has dropped this method of anti-piracy and chosen a much more clearly defined method I will no longer purchase ANY software from Intuit. Since I also work in the Computer industry as a Computer Analyst I will also no longer advise customers or friends to use their products... next year. Last thing the C-Dilla [program] they install on your computer after you install TT puts a 1 MB program on your computer.... It even uses your ram from then on. This is outrageous. Bye bye TurboTax, you made a huge mistake this year, and I will take my money elsewhere.
Rating:
Summary: [C-Dilla], well, bad. But to not run on older PCs? Very Bad!
Review: My PC is a Pentium 1 running at 166 Megahertz. Fast enough and powerful enough for virtually everything I run, and I do a lot of software development. The box is 7 years old and running strong. I bought Turbo Tax, as usual, in early December. Couldn't get past the install/activation and their tech support was less then useless.... Now just to do my taxes, Intuit wants me to buy a 200+ Megahertz processor just so they can find the processor's serial number at the right address, just so they can be sure I don't hand the CD off to someone who didn't spend the [money] to buy their own? And if you go to their site, getting the processor serial number (that they call a "Request Code") is a problem for almost 50% of the customers who have the desired configuration! Intuit, Guess Again. Got Tax Cut and the world of Taxes is as good as it can get again. It'll be a long time before I buy any Intuit product, if ever. They can't seem to see the dollars for the nickels and dimes. One last word: After you uninstall the unusuable Turbo Tax, you have to get a special uninstaller from their site to get rid of [C-Dilla]!
Rating:
Summary: I'll be returning TurboTax -- Don't you buy it this year!!
Review: This statement from Intuit's own TurboTax FAQ was the reason I'll be returning the product and trying TaxCUT. "Example: You activate TurboTax on your home computer and attempt to electronically file your tax return, but problems with your Internet connection prevent you from filing successfully. The next day, you install TurboTax at work. In order to electronically file your tax return from your work computer, you must purchase a new product license by activating TurboTax on your work computer."
Rating:
Summary: Switch to another tax preparation software package
Review: I have used TurboTax for years. However, I plan to never use this product again. They have unduely difficult activation procedures, and they secretly install the C-Dilla software to interfere with your ability to make legitimate copies of CDs on your computer. I understand their desire and need to contain piracy, but I do not condone their product installing software on my machine what may interfere with my legal and ethical use of my computer. You may want to look deeper into this issue before buying this product. If you do not, you were at least advised. My computer is contaminated until my taxes are completed.
Rating:
Summary: Warning....
Review: I've been a Turbo Tax (and Quicken) customer for the past 6 years...religously upgrading each year. I'd heard about the activation and [C-Dilla] installs with this version of Quicken, but decided to give it a shot anyway because I was a loyal customer. Big Mistake! Turbo Tax will not activate on my machine at all. I've been through 3 chat sessions and two phone calls, and the [people] at Intuit can't get it to work. I've uninstalled and re-installed 11 different times. No luck. So now I'm out [the money I paid] and about 4 hours of my time! It would have been easier to do my taxes by hand! Someone should tell the business wizards at Intuit that their most precious asset is not the "intellectual property" they seem so proud of...but their base of loyal customers! Looks like they forgot that software is supposed to make your life easier...not more complicated. As for me...I'm done with Intuit for good. I just ordered MS Money and TaxCut. I encourage you to do the same.
Rating:
Summary: Watch Out for TurboTax 2002
Review: Unlike previous years, TT for 2002 has sophisticated anti-pirating built into the software such that it can only be used on one computer...period! This prevents you from preparing your tax returns using, for instance, your home computer, laptop and/or office computer. The only consolation you get for this is that your can print your output to a PDF file and take it to whatever computer you want. When you think about it this is a great inconvenience. DO NOT BELIEVE the claims of the Intuit website about how it can be run on multiple computers.
Rating:
Summary: No respect for customers
Review: I have used TurboTax for at least 5 years, but will NEVER buy it again. First, I very much resent ... C-Dilla being installed and I will uninstall this program as soon as my taxes are finished. Second, there is no way to 'customize' the installation. I did not want Internet Explorer 5.5 installed, and there is no way to avoid it. I even tried to follow Intuit's instructions for a hard drive install, and that didn't work. Third, Intuit's online 'chat' support is terrible - rote replies and no real knowledge.
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