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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Rating: 1 stars
Summary: don't buy this product !
Review: turbo tax double bills...
is almost impossible to call...
if you crash or want to use 2 computers,
you are out of luck
customer service is arrogant and unhelpful
and virtually impossible to talk to

after over 10 years of using this product,
I am ready to look for something else next year

Rating: 3 stars
Summary: Activation Being sensationalised by paranoid users
Review: The reason the product activation is there, and you cant pass it along to your other computer is so you cant just hand the same copy round your friends so they can get the software without paying for it. All this paranoia about the boot sector being overwritten, and cd writers not working, its all nonsense !

Activation is there to safeguard the developers rights, and it will be seen in more and more software as time goes on. Gone are the days when jonny could buy software x and pass it along to james, who passed it along to dave. How would you feel if you wrote the software and people were openly stealing it?

Activation is not an accusation of guilt - its a protection of rights.

Rating: 1 stars
Summary: Too intrusive to install... returning my copy to the store
Review: From all the reviews and technical analysis of this product, I am sad to say I will be returning my copy. I've been an avid user of TurboTax for the past 6 years having purchased each and every copy I've used. I do not appreciate the fact that this software actually writes to the boot sector of my hard drive and makes it so difficult to re-install.

I have no choice but to pick up TaxCut to do this year's return and PRAY everything from my last year's TurboTax transfers over correctly. If the maker of TaxCut are smart, they will find some way to exploit this influx of new customers.

This is a HUGE marketing blunder for Intuit! I am re-evaluating all my future purchases from this company in the future.

Rating: 5 stars
Summary: TurboTax Deluxe is Deluxe
Review: This is by far the best tax product I've ever used. Better'n TaxCut (which is packaged and modeled just like TurboTax). Don't know what all the whining is about regarding activating the product. Mine activated in about 1 second (after I made sure my AV, popup and firewall progz were disabled). Spyware shmyware, we're about to go to war with some dinky country in the mideast, and everyone's cryin' about Safecast or cdilla or whateve its called. It kicks tax butt!

Rating: 1 stars
Summary: I should have read the reviews before I installed it!
Review: The software was fine until I noticed a process running on my PC that was taking up about a meg of memory. I keep my computer tuned very tightly as I am an avid game player. Anyway, after researching a little to find out where this process came from I discovered that TurboTax had installed something called "C-Dilla". This background application stays on your system and does not shut down when you close TurboTax. In fact, even if you uninstall TurboTax it still remains. The BAD news is.. if you decide to get rid of this annoying little "license checking" ... software from your computer, your copy of TurboTax will no longer function correctly. This is probably not too bad though as most people who see this kind of activity will most likely not trust the rest of the software either.
My recommendation is: DO NOT buy this.
I have learned my lesson the hard way, and if they do this next year I'll be buying TaxCut or something else.


Rating: 1 stars
Summary: Avoid TurboTax - Use TaxCut Instead!!!
Review: Despite a strong recommendation a few weeks ago in the Wall Street Journal to avoid TurboTax and switch to TaxCut this year, I stuck with TurboTax since I've been a happy Intuit customer for several years.

Never again will I use TurboTax. Not unless they make two critical changes back to the way things used to be:

1. Eliminate the new "Activation Feature." Unless you only ever use one computer, this makes things a royal pain.

2. Enable saving of the state download. Apparently, I need to keep TurboTax '02 loaded on my computer if I ever want to use the state software again.

This doesn't even address the spyware. And all this from the single software company that has received by far the most of my money of any company out there, including Microsoft. Shameful.

TaxCut '03 for me next year.

Rating: 5 stars
Summary: What is the big deal?
Review: I easily activated, installed, and uninstalled, TT without any problems. The claims are unfounded. Those who are complaining are peeved they can't pass the product to family and friends. To those who are claiming computer glitches, call a tech. You probably have downloaded so many useless software that it affected your computer long ago and you're blaming TT for it.

TurboTax is a better product than Taxcut and all other tax software.

Rating: 1 stars
Summary: Disaster on disk
Review: I purchased TurboTax Deluxe 2002 because it contains a voucher for State. After installing (and discovering C-Dilla, ugh) I proceded to update and use the product. After completion, I used the state portion of the product so that I could file there as well. The State portion was broken. I was unable to complete the questioning becuase there was a loop in the questions, it kept taking me back to a particular spot and removing data that I had entered. I spent hours online with their (slow and terrible) tech support people and finally just filed on paper. What a disaster. Their solution would be for me to TOTALLY start over in federal as well and see if I could repeat it again. What a crummy idea? They are aware that this is a bug, but have no intention of fixing it. Good luck if you buy this ..., you are going to need it.

Rating: 1 stars
Summary: TurboTax Activation Hell
Review: I installed Turbotax in December, 2002. In January, I upgraded my machine (same machine, different drives) and reinstalled my software. Guess what, TurboTax will not activate! I had to spend a long time talking on the phone to Intuit and finally got a new product key.

Guess what happens if 2 years from now and God forbid, you have a new machine and you have to go back to your tax returns! I asked Intuit this question and the answer I got was that I was not going to be able to!

I will not use TurboTax again!

Rating: 4 stars
Summary: What's the big deal?!?
Review: What's the BIG DEAL?

I've used Turbo Tax for years. I remember Intuit having a press release towards the end of the year about the product activation thing, but didn't really pay much attention to it.

I've seen all the articles, and read up on Intuit's site. Decided that the familiar interface of Turbo Tax was important, so I bought Turbo Tax. I also came to the conclusion that Intuit or any other major corporation would not risk putting in jeopardy a multi-billion dollar product or the wrath of their shareholders by placing any sort of spyware on my machine.

So I've used it, filed my taxes within 45 mins. No issues. No resource problems. Refund is already spent.


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