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TurboTax Basic 2002

TurboTax Basic 2002

List Price: $19.95
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Rating: 1 stars
Summary: Can't even install it
Review: I have used Turbo Tax since 1993. I have never had any trouble until now. I can't even finish the installation process because of the new activation feature. I have contacted online support and have gotten several different answers sure to solve my problem, but of course they don't. I am basically told they are aware of the problem and are investigating it. Looks like I'll be trying the competition this year.

Rating: 1 stars
Summary: Switch to TaxCut
Review: I have used TurboTax since Personal Tax Edge was acquired years ago. However, I will not be using it this year. Last year I found TurboTax getting confusing and/or wrong in several key areas. This year with the implementation of software-hardware locking, there is no reason to bother with it anymore. Once you activate it on a PC, you can't fully use it anywhere else. We live in a day where people have multi-computer households, where they rely on their work-computers being configured with the same software as their home computers. Consumers (like myself) upgrade their hardware continuously. Forcing a software package to run on only a single PC configuration is nuts.

Fortunately there are better alternatives for tax software (i.e. TaxCut). I recommend consumers vote with their purchasing power and abandon this restrictive product.

Rating: 1 stars
Summary: Goodbuy Intuit
Review: No Turbotax for me anymore. This intrusion by Intuit makes me also worry about the next version of Quicken! I think I'll pass that one too; just in case...

Rating: 1 stars
Summary: Don't bother to buy it....
Review: The activation key is not user-friendly. I would recommend that no one purchase the turbo tax software and for those of you who did, take advantage of their unconditional 60 day guarantee and let them know why you are returning it. I used to like Intuit products but since they are limiting use on one computer, I am not planning any future purchases of their products.

Rating: 1 stars
Summary: Won't buy
Review: Thank you for the warning regarding the unfriendly manner in which Intuit is approaching its customers. While I have always found the customer interface of Intuit products (expecially TurboTax) superior to its competitors (especially TaxCut), I will not support that behavior. My money goes to H&R this year!

Rating: 1 stars
Summary: BAD NEWS, STAY AWAY
Review: What we need here is some hard factual information, all of which no one seems to have or at least doesn't want to provide. What I am NOT interested in is corporate damage control with stupid statements from these companies because they have been caught with there pants down. Exactly what are they hiding? A trustworthy company would admit we goofed but here is the fix.
If the product isn't malicious then all of this information should be forthcoming. Seems to me this isn't about product activation because people accept that. It's the low down, sneaky way it was accomplished. It's about tracking, marketing and money! Cdilla is a tracking component plain and simple!! It's about targeting certain market segments and offering products to that particular segment to boost sales. The information that can be obtained from such spybots coupled with the financial and and personal information on a tax return is mind boggling. And like or not, license agreement or not; no one has voluntarily given up this information. THIS IS INFORMATION THEFT PURE AND SIMPLE. This isn't Kazza folks, its a dead bones serious tax preparation package which was purchased with......money!

1. What is the deal with Sector 32? What is written to it? (copy of the registry, installed programs, hmmm) Why does a piece of hardware have to be secretly modified to make the product work. Why doesn't the product work with add in HDD controller cards if no secret data is written to the hard
disk? What tools are you going to provide other than a complete low level format to repair your damage? What makes you think you have the right to physically alter (damage) anyones hardware with out there express permission?

2. Why can't Intuit or Macrovision got off there arrogant asses and provide some detailed factual information and provide complete removal instructions if there isn't some rotten smell coming from the software? If it's covered up you will lose marketshare for sure!

3. Works after Oct 16th. Sure it does because they changed the backend server to allow it. It means it phones home periodically for validation.
Doesn't matter what date is set on your machine, what matters is that backend spybot server.

What is needed is independent confirmation of all allegations regarding this product. It's needs to go to underground security groups and warez hackers to enlighten and discover. Some of the best finds and security practices were fathered by some of these now famous people. And further if these claims are validated, complaints need to be filed with your respective state Attorney Generals Office for further review. So step up to the plate, speak now Intuit or forever hold your peace! If your a user, it's one of those "use at your own risk deals". You may very well be the next victim of indentity theft. I'll watch for you on the nightly news.Regards

Rating: 1 stars
Summary: A GOOD TAX PROGRAM TO AVOID
Review: I Have used turbo tax for many years and have never had any real problems with it. I have not purchased 2002 yet, but if it has all the problems that ive been reading about, Im certainly not going to use it. I will purchase it, evaluate it, and if not satisfied will send it back and purchase an alternative brand!!!

Rating: 1 stars
Summary: TurboTax for the last time.
Review: For many years I have been using TurboTax. This is the last. I have already bought the Deluxe version and will use it, but never more. First their "copy protection scheme" is intrusive. Intuit made poor preparations for the changes. Second, Intuiit didn't inform their customers what they were doing. The retailers in my area did't order enough state forms so I can't find any. The C-dilla thing sounds like an welcome mat for hackers. You've gone too far Intuit. I'll look at other options.

Gil Murray

Rating: 1 stars
Summary: Buyer BEWARE
Review: The 2003 version of Turbo Tax requires you to register with Intuit. If you upgrade your computer you need to re-register with them and so on and so on.

Also the program installs C-Dilla spyware that monitors all CD activity on your PC; it continues to spy on you even if you uninstall Turbo Tax.

Thoroughly UNRECOMMENDED.

Rating: 1 stars
Summary: only because there's no option for zero stars
Review: The version of TurboTax basic that I bought came with no product key. Customer support through online chat (only took a half hour once I managed to talk with someone) was no help - after paying to mail in the CD, they'll mail back a copy that includes the product key. No thanks - I'll return it to the store I bought it from - and go to a different product, or (gasp) do the return by hand. And the missing product key is apparently common - they've got an explanation on the website of how to mail it in if your copy is missing the product key.

The copy protection feature would be enough to make me consider carefully whether I'd buy from them again - it's a real annoyance to have to call to activate it - if you don't want to do an online update.

Don't waste your time with this. TurboTax has been great in the past, but they've lost a customer for good this time. I'll never buy this again.


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