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Rating: 
Summary: What a waste!
Review: I am a co-owner of a service organization. I purchased Street Wizard because it is supposed to link with ACT!, which is the database I use for my customers. As a service organization, it is important to know at a glance where my customers are in relation to one another so that scheduling can be handled in the most efficient manner possible. 1) The instructions supplied do not accurately reflect the steps necessary in installing the software. I am comfortable with software installations, so this didn't bother me too much. 2) The maps are very disappointing. I am familiar with MS Streets & Trips and this doesn't even come close. 3) Technical support was poor at best. After placing two phone calls to the number provided in the instructions, I was told by the receptionist to e-mail tech support, which I did and asked that they phone me. Which they refused to do. They did respond via e-mail with questions the clearly assumed I was an idiot and was not deserving of their time. 4) It turns out that the address information in ACT! must be in very specific fields, which is not spoken of in any materials furnished by the company. I was told I would have to copy the address information from the fields I use now to these specific fields just to run this add-on. My advice...DON'T WASTE YOUR TIME OR MONEY!
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