CoPilot 2000

Rating:
Summary: Great Product
Review: A fantastic product! Makes my life so much easier when I am traveling for business. I Simply tell CoPilot 2000 where I want to go and it does everything else for me, it even talks to me and tells me where to turn. I haven't gotten lost in months!

Rating:
Summary: Awesome!
Review: A fantastic product! Makes my life so much easier when I am traveling for business. Simply tell CoPilot 2000 where you're going and then sit back and listen while CoPilot's spoken directions talk you through your entire trip. I haven't gotten lost in months!

Rating:
Summary: Great Product
Review: A fantastic product! Makes my life so much easier when I am traveling for business. I Simply tell CoPilot 2000 where I want to go and it does everything else for me, it even talks to me and tells me where to turn. I haven't gotten lost in months!

Rating:
Summary: Awesome!
Review: A fantastic product! Makes my life so much easier when I am traveling for business. Simply tell CoPilot 2000 where you're going and then sit back and listen while CoPilot's spoken directions talk you through your entire trip. I haven't gotten lost in months!

Rating:
Summary: A great product, IN CONCEPT, but it needs work...
Review: I've been using CoPilot 2000 for about a month and have had it on one 1000+ mile trip, as well as numerous shorter jaunts. Let's just say that I think it could use a lot more maturity, and that I'm greatly disappointed in the (lack of) tech support I've experienced.

The biggest issues are not in the accuracy of the database or the quality of the GPS hardware. Neither has been a real problem for me. The problems I have are in the general usability of the software. I haven't had any actual crashes, but I've run into several annoying bugs that make using this a lot harder than it should be.

I'm disappointed in the quality of the documentation, both written and online. A lot of things don't work as documented. In some places, the docs mention window buttons or tabs that don't seem to exist. Conversely, there are features and indicators that the program appears to have but there's no explanation in the docs on how to use them or what they mean.

Finally, some functions that I think are obvious don't appear to be there. For example, "show me where I'll be if I drive 550 miles along the chosen route" (so you can plan where to spend the night), or "scroll along the chosen route" (you can scroll the map, but you have to diddle the scroll bars yourself to keep your route in the center. Hard to do when you're in a bouncing car!), or "show me what I'll find at the next exit". This is all basic trip-planning stuff.

I'd love to talk to the folks at TravRoute and ask them about all of this. Perhaps I'm just doing something dumb and obvious, or not looking in the right place for help. But, so far anyway, their tech support is a black hole. Despite a couple E-mail messages and several phone calls, I have yet to speak to anyone or even get an E-mail or call acknowledging that they've heard me.

This product has a lot of promise, but it's not for the faint-of-heart. The execution doesn't quite meet the promise, in my opinion.

Rating:
Summary: A great product, IN CONCEPT, but it needs work...
Review: I've been using CoPilot 2000 for about a month and have had it on one 1000+ mile trip, as well as numerous shorter jaunts. Let's just say that I think it could use a lot more maturity, and that I'm greatly disappointed in the (lack of) tech support I've experienced.

The biggest issues are not in the accuracy of the database or the quality of the GPS hardware. Neither has been a real problem for me. The problems I have are in the general usability of the software. I haven't had any actual crashes, but I've run into several annoying bugs that make using this a lot harder than it should be.

I'm disappointed in the quality of the documentation, both written and online. A lot of things don't work as documented. In some places, the docs mention window buttons or tabs that don't seem to exist. Conversely, there are features and indicators that the program appears to have but there's no explanation in the docs on how to use them or what they mean.

Finally, some functions that I think are obvious don't appear to be there. For example, "show me where I'll be if I drive 550 miles along the chosen route" (so you can plan where to spend the night), or "scroll along the chosen route" (you can scroll the map, but you have to diddle the scroll bars yourself to keep your route in the center. Hard to do when you're in a bouncing car!), or "show me what I'll find at the next exit". This is all basic trip-planning stuff.

I'd love to talk to the folks at TravRoute and ask them about all of this. Perhaps I'm just doing something dumb and obvious, or not looking in the right place for help. But, so far anyway, their tech support is a black hole. Despite a couple E-mail messages and several phone calls, I have yet to speak to anyone or even get an E-mail or call acknowledging that they've heard me.

This product has a lot of promise, but it's not for the faint-of-heart. The execution doesn't quite meet the promise, in my opinion.

Rating:
Summary: CoPilot 2000
Review: This GPS navigation system is first rate. After some initial set up problems, which are easily corrected after reviewing the Travroute web site, Q & A section. The program is super. We haven't been lost since. Even when you make a wrong turn the program re-routes you to your destination.