Description:
CoSession 2000 provides remote communications, PC control, and system-recovery capabilities for technical-support personnel, so that they can support both on- and off-site PC users more easily. With CoSession 2000, a support technician can use his or her PC to take control of a second computer, using a modem, local network, or Internet connection to diagnose and repair a system quickly, without having to be on-site. These same remote-control tools can benefit end users, too, especially if they travel frequently or use more than one PC. With CoSession 2000, users can run programs, access data, transfer files, or observe remote PC operations, so that information is always in reach, even when the PC that stores the desired information or application is not. CoSession 2000'S new HTML interface adds a whole new look and feel to the CoSession product, while the integration of powerful new features like PC system recovery make it a complete PC-support tool.
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