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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Product Info Reviews

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Rating: 1 stars
Summary: not worth the hassle this year
Review: I have had some hassles with the activation of this product and I recommend staying away from it a saving yourself the headache. Not only is activation a bad idea to begin with, but power-users will almost certainly be caught in a bind as they upgrade systems and reinstall software.

I also wish that Intuit would finally come around and create a multiplatform app (Java?) or at least look into supporting Linux. And they can do away with the activation hassles!

This is the year to try taxcut.

-Dew

Rating: 1 stars
Summary: Dedicated turbo tax customer - no longer
Review: For many years I have used TurboTax to prepare and file my tax returns and until now have been pleased with their software. However with their new license restrictions I have decided to switch products. I bought a new computer and tried to tranfer my data only to find it would not print. In the online tech support area I learned they installed some sort of product license tracking. I get enough of a headache doing taxes I don't want a bigger one dealing with licensing just to get the software to work. I returned the product to Cotco got my money back. Intuit lost me as a customer.

Rating: 1 stars
Summary: No way will I buy this again.
Review: I was a loyal TurboTax user for many, many years. Even though the product activation is not spyware per se, it does create Windows services that run, even after uninstalling TurboTax.

In the simplest possible terms, this is flatly unacceptable. Unfortunately I did not retain my sales slip and cannot return the product. The best I can do is vote with my feet.

Hello TaxCut! Sign me up for the lifetime plan!

Rating: 1 stars
Summary: Saw me coming....
Review: first, I have been a loyal customer of Intuit for over 9 yrs using both quicken and turbo tax. I have always purchased their products and have the snail mail (junk mail) to prove that I even register it. However if I had know that I could only install this product one time on a system that will be able to print/efile. Then I would have looked for another product. It was my mistake for buying it so early last year. I am in the process of looking for a replacement for Quicken as I am sure next year it will have the same registration technique. Fool me once shame on you fool me twice same on me.

Rating: 2 stars
Summary: Great up until this year...
Review: I have been using this program for years. This year is the last due to the Microsoft style registration. I had a crash and re-installed on a different computer and was denied activation by Intuit. I OWN IT!!! I will be trying something different next year.

Rating: 1 stars
Summary: Intuit just lost a customer...
Review: In all honesty, I have used TurboTax in the past, and it was an excellent product. However, I refuse to use a product with this type of activation scheme.

Having to supply personal information to Intuit for the privelage of registering and using the software you purchased is bad enough.

When you add on the horrifying prospect of wading through automated phone menus and talking to interns at some call center trying to get re-activated, ... there is simply no question about it.


Rating: 1 stars
Summary: Goodbye Intuit
Review: Each year I buy Intuit's TurboTax at the local Costco. The years before that I'd always buy Intuit's MacInTax (direct from Intuit). But, no longer. As a consumer there are many choices available to me. I enjoy recognizing my ability to choose and simply have zero tolerance and no patience for companies that demonstrate a shocking level of cluelessness as Intuit. Given the number of choices, it's simple for me to write Intuit off for the smallest of infractions. There latest fiasco, however, is a big infraction. Incidentally...I'm a stubborn jerk about these things. Once I reject a company, I never forgive and give them a second chance. It does not matter to me if Intuit reverses their position and decides to become reasonable in the future...I'm through with them. Period.

Macrovision Safecast follows the partition map of your hard drive and finds an otherwised unused low-level portion on which to write it's data. This means that if you reformat your HD the software will remain. Unless you do a low-level format that deals with all sectors, not only those in the partition map. It also means that you will likely have difficulty using various boot loaders, such as System Commander. Safecast *is* defeatable. It *is* annoying. It *is* problematic. But, who cares? Like I said; given the choices...there's no reason to bother worrying about it. Simply turn your back on Intuit and never look back. Problem solved.

One person here reviewed TT with 5-stars claiming that the concerns are only being levied by people with foul illegal intentions and that there is a way to backup your return despite the Safecast issue. He/she is wrong. First off, if I were to use TT it should be as insignificant an event as if I used Notepad.exe. That is- if I were to use Intuit software there is no reason for them to know that I exist. In the past I always paid, and I never "shared". Although I understand their concern...I don't care. Not my problem. Don't make it my problem. Secondly, there is no reasonable backup allowed by the software. Experts have always suggested that you keep all your records and returns forever. There is no time limitation for facing an audit. Intuit would expand this advice such that you should also keep your old PC forever and hope that it continues working forever. Because, only then would you be able to make use of the return stored on it. I don't mean "paper copy" or "text file copy". I mean, actual return as stored in Intuit's proprietary format on your hard drive such that you would then be able to amend the return using the software. Almost every year in the past few years I've needed to move my return from one PC to a new PC, or from my laptop to my desktop, etc. I would no longer be able to. If I can't use the software to review my return at some future time because I've upgraded a hard drive...and then I must resort to reviewing my paper print out that I saved...then why would I need the software in the first place? If I'm forced to using paper then I can just get the forms free at the Post Office and stick with paper.

So, in the end... Goodbye Intuit. I'll never use any product you offer again. I simply don't need to bother. I will simply choose otherwise.

Rating: 1 stars
Summary: Product Activation a Miserable Failure
Review: After installing the software, entering credit card information, and being charged, I was allowed to start using the TurboTax software. Once. On a subsequent start of the SAME installation, I was not allowed to access the software, and told to enter credit card information.

My three hour call to technical support resulted in no resolution. I was told to purchase the software again, and they would credit me the purchase price in two or three MONTHS!!!

This is ludicrous, and Intuit / Turbo Tax has lost a customer.

Rating: 1 stars
Summary: Activation is a poor method of copy protection.
Review: As a long time Intuit products user and shareholder, I am very disappointed with the over aggresive copy protection on the TurboTax product. The problems with the software are well documented in other user's comments so I wont elaborate there. As a shareholder, I of course support the companies efforts to combat piracy, but not at the expense of paying customers. I wouldn't be surprised if TT doesn't sell well this year, and my stock loses some value. Likely it will cost me something in the short-term, but will teach Intuit that user's will not accept such poor functioning products.

Rating: 1 stars
Summary: Activation Problems
Review: The activation feature caused nothing but problems when installing it on the new computer we got for Christmas. Intuit phone support was of no help. I'm switching next year if they don't remove this damn activation. Also, it's not clear that the product is additionally crippled by requiring separate purchase of TurboTax state (even if there is a rebate for it).


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