Rating: 
Summary: Thanks to other reviewers . . .
Review: I have been using TurboTax since it was a Parson's Technology product! Like the others, I have always been pleased. Thank you fellow reviewers for sharing your hard earned experience with the rest of us. The value of my time, if spent recovering from some of the horror stories told here, would exceed all the monies I have spent with Parsons/Intuit to date.I too will buy elsewhere this year. Eternal thanks to the unfortunate who went before me. Has anyone called the Wall Street Journal? Sincerely, Gary
Rating:
Summary: Intuit's greed has ruined a good product
Review: The installation of the C-Dilla copy protection program as part of TurboTax is highly unethical software engineering. Why would Intuit want to harm all of their customers rather than just the people illegally copying their software? I have been a loyal customer of Intuit's for the last 9 years. I have bought Quicken every other year and Turbotax & Turbotax state every year for the last 9 years. Now my loyalty as a long-term PAYING customer is rewarded with a 1 megabyte memory sucker running constantly on my machine. Of course, if the program is terminated or removed then I can no longer run their product! I never agreed to [C-Dilla] when I purchased Turbotax, but I guess I should have read all of the fine print in the license agreement. I understand Intuit's wish to cut down on coypright infringement, but my need to cut down on unnecessary system processes running on MY COMPUTER is what matters to me! I can't wait to finish my taxes so I can uninstall Turbotax and get rid of C-Dilla.... I don't have a problem with the activation feature alone. It is [C-Dilla] constantly running in the background that I object to! I will NEVER buy another Intuit product again.
Rating: 
Summary: Same old interface, new annoyances
Review: TurboTax is one of several programs on the market that are well suited for people with an uncomplicated tax situation. If your financial disclosures are complex (e.g., self-employment, unusual deductions, securities trading, or other situations where knowledge of the tax code is essential for accurate filing), consider professional preparation. The interface is generally intuitive and guides you through completion of the 1040 form. There are simple checks for glaring mistakes and the program provides alerts for entries that might trigger an audit due to extreme values. Once all entries are complete, the program will print out IRS-approved tax forms for traditional filing or initiate electronic filing. Basic help inquiries can get you through problems with the program. There is also packaged and online help with tax questions. As noted above, it is probably unwise to rely on the program to understand the intricacies of the tax code. If you are unsure about a declaration or deduction, professional help can spare you the pleasures of personal interactions with fun and friendly IRS staff. If you have used TurboTax in previous years, the program will automatically transfer information from the most recent year. This feature is a mixed blessing, saving you a small amount of time in entering family and employment information, but requiring care if there have been any changes in your income and deductions. I have used TurboTax for the past 5 years and am generally satisfied with the results. However, this year will be the last time I will use this program for several reasons. First, new copy protection procedures make it possible to install and the program on one and only one computer [without obtaining a new activation code.] This becomes a problem if you wish to maintain forms from previous years as an archive, but purchase a new computer. Second, this year the program installs C-Dilla, a program that makes it difficult to copy software or music CDs with CD-RW drives. However, the precise functions and online transmissions of this program are not identified. It is a serious breach of confidence and ethics to covertly install software, or list the inclusion within the reams of fine print in the licensing agreement. The potential for abuse is enormous. Look at this way. You are entering the most sensitive of all your personal information into TurboTax, including your address, social security number, employee ID number, and your income. [Programs] such as C-Dilla, should not be given access, potential or actual, to any part of this information. Unfortunately, I learned of these shortcomings after purchasing TurboTax for 2002....
Rating:
Summary: Another anti-customer product
Review: I've used the online verison of TurboTax for a few years, but this year thought I'd move to the software version. Now I will not. Installing a secret program that monitors your computer use is bizarrely unethical and anti-customer, from a company that's spent *years* working to produce a program that makes the torturous process of taxes easier for most people. That said, I've found almost every version of TT I've used, online and off, to be of high quality, helpful, and useful. It staggers the imagination that Intuit has done something so *wrong* that long time customers with few other options are still willing to give up on the product.
Rating:
Summary: Avoid TuboTax like the PLAGUE!!!
Review: I first tried the promo CD sent in the mail, then purchased another copy from the store. Both gave me the "Product Activation Error - ". Technical Support...NOT! Their online representatives give you canned scripts with no real solutions. Telephone support is a maze of recorded messages. They want you to spend an additional $... per issue for telephone support, plus long-distance charges. After spending 6 days trying to get this software to work and refusing to pay the additional $...for support, I finally got a Technical Support Representative on the line to tell me..."WE DON'T HAVE A FIX FOR THAT RIGHT NOW...CHECK BACK IN A WEEK." Good bye TurboTax...Hello TaxCut!!!
Rating:
Summary: How to make a good product BAD
Review: I have used TurboTax for over 15 years, after this year with the Rebates and activation aggravation I won't be using it anymore.......
Rating: 
Summary: A great product!
Review: I've been using Turbo Tax Deluxe for years and am very happy with it. It is easy to use, provides good explanations, and plenty of help. With Turbo Tax, I feel very comfortable that I've properly filed all the necessary forms. As for the people complaining that they can't install it on multiple computers--well what do you expect? In this age of easy software piracy, companies have to do what they can to protect their products. They are in business to make money, you know. Do you complain because you need a specific key to start a car, thus preventing you from driving any one you see parked on the street? Of course not. So get over the software protection issue. This is a great product!
Rating:
Summary: No more TurboTax this year for me!
Review: I have used TurboTax since 1993. During that time, I would have rated it with 3 1/2 to 4 stars. Now with this activation nonsense, I will rate it at 1 star. The reason: Several times over the past 9 years, I have needed to re-install the product for a previous tax year and then import my related saved tax data file. With this new activation process, I would have to contact Intuit! That is a bad experience. If you have ever attempted to contact Intuit's support, you'll agree that they have the longest hold times - coupled with probably the worst support in the software industry... and they charge you $$ for that entitlement! So, for me, I'm going to pass on TurboTax this year. Perhaps next year, Intuit will acknowledge their mistake by withdrawing this activation requirement.
Rating:
Summary: Multiple Computer Usage
Review: I usually use a desktop at work, a notebook that is carried between work and home, and a desktop at home. I previously used my TT on one or more of the three computers. The schema by Intuit has convinced me that there is another developer out there who will appreciate the business. It is better to have a little of almost everything than a lot of nothing as I'm sure Intuit will find out this year.
Rating:
Summary: Faithful customers treated like thieves!
Review: I have been an Intuit customer for many years with Quicken and TurboTax. With their new policy, I and many like me are being treated like thieves. Understand the need to protect the intellectual properties, but I resent having software loaded that I do not want or need. Had I known this when purchased, I would have gone then to TaxCut. Living overseas I need flexibility to restore my system without making calls long-distance and for long periods to Intuit. Sorry, no more Intuit products for me. I will live with my older version of Quicken and switch to TaxCut.
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