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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Product Info Reviews

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Rating: 1 stars
Summary: No problems with an alternative
Review: Because of their introduction of a stupid protection scheme, I decided to go with another product. I just switched to TaxCut after about 18 years with TurboTax. I had zero problems importing last years TurboTax file into TaxCut.

Rating: 1 stars
Summary: Activation Hell
Review: After over 10 years of using Turbo Tax I'm switching. I tried to activate the program and it wouldn't activate on my system. After working with TT tech support and customer service for 2 and an half days my resolution from Intuit is to send the product back for a refund and try again with a new CD. No thanks! My time may not be worth much to Intuit, and I don't have billable hours like some lawyer, but I am not even going to chance wasting so much time to get a product to work. Intuit is compiling a horrendous list of dissatisified customers because of the terribly poor implementation of the activation portion of this product according to research I've done. I don't mind the philosophy behind the activation so much as the poor implementation. Hello TaxCut.

Rating: 1 stars
Summary: Intuit lost me too -- who needs the hassle?
Review: I've been using TurboTax and Quicken for several years, but between C-DILLA on TT and all the advertising within Quicken, I am reluctantly switching to TaxCut Deluxe and Money 2003 (there are some great deals around -- I got both for nearly nothing after rebates).

From what I understand, TT's C-DILLA program remains installed and resident on your computer, using up approximately 1MB of ram and 4 threads, even when you are not using TurboTax. I don't need parasites like this on my computer.

You may be able to uninstall C-Dilla with the new Intuit patch, but then TT won't work and there's some question as to whether C-Dilla is fully uninstalled.

I've liked Intuit's products for years. I hope they clean up this mess.

Rating: 1 stars
Summary: There was no choice to give out -0- stars!
Review: If you've ever been under review by the friendly folks at the IRS, you'd better make sure that you can access any number of prior year's data.
This new version of TT will hinder you at every corner.
Do you think the IRS will let you use this as an excuse?
Think again before buying this program!

Rating: 1 stars
Summary: Former TurboTax User
Review: TurboTax is an easy to use product and I swore by it in the past. This year, however, I've switched to H&R Block's TaxCut as I don't want to deal with the limitations of product activation which Intuit has put into place with the 2002 program.

Rating: 1 stars
Summary: ACTIVATION=BEWARE
Review: ...While turbotax is a good tax program, the product activation scheme now makes this product a poor option for tax preparation.

1) Printing, emailing of the tax file, copying to a .pdf file for printing elsewhere, and seeing the actual IRS forms in the program are allowed from only one computer.

2)It can be installed on another computer, but the above features are disabled, making it less than useful for those who do their work at multiple work sites on different computers--for example, doing information entry in one place, printing in another, emailing from a third. Many of use HAVE more than one computer, and this activation scheme is a violation of "free use" rights of software for an individual. It is as if you bought a book or CD that can only be read in one room of your house.

3) To enable the features listed in #1 on another computer, another license fee must be paid, which is essentially the cost of the program.

4)If the computer on which you installed the full version is rplaccd, or has it hard drive replaced or reformated, you cannot reinstall the program without [contacting Intuit for a new activation code]

5)Contrary to rumor, the above is not time limited. If 3 years from now you are audited by IRS and want to reinstall the program on a new computer in order to print the tax again or review the tax entries, forms, or worksheets, it will not install without a [new activation code.] Again, it only installs fully on one computer [at a time.]

6)The copy protections system (C_dilla) is installed without your knowledge, is not uninstalled when turbotax is uninstalled. It is difficult to uninstall by any means. It uses computer resources, and can interfere with proper functioning of cd burners in some instances.

Other tax programs are available which compare very favorably to turbotax, without the imposed limitations described above.

Rating: 1 stars
Summary: Registration BS just cost Intuit another customer !
Review: I refuse to be a slave to the stupid registration "stuff" and police-ware that comes free with this year's version of Turbo Tax. I have switched to Tax Cut and I hope everyone else does too. I would only consider using Turbo Tax again if they completely removed all the spy ware and registration restrictions.

Rating: 1 stars
Summary: Don't waste your money
Review: I don't like being accused of being a criminal as soon as I buy a piece of software, and I don't think the majority of consumers do. I dumped this turkey faster than a bad telephone call and went with Tax Cut instead.

Ya see, that whole "one computer" thing is for the birds. I use more than three computers. In fact, I use 3 of them - laptop, home, and work machines. When I do my taxes each year I move from box to box and do them, moving my file around between the machines. I print the stuff out on each machine when I need to so I can double check figures. It makes life much easier for me to do it this way.

Intuit lost my business this year. Hope they are going to make their stockholders happy.

Rating: 1 stars
Summary: Customer Service
Review: After first installing this program I installed a new hard drive. It took at least two toll calls and three plus hours to re-activate the program so that I could use it with out purchasing a new license. No more Intuit products for me.

Davidr

Rating: 1 stars
Summary: Many better options available with no C-Dilla risk
Review: I am convinced by the reviews from people who are obviously technically competent that I do not want C-Dilla's numerous secret files on my computer. Who really knows what those files do? Why don't they uninstall with TurboTax uninstall? Now Intuit is announcing that they will provide special instructions and software on-line to get rid of C-Dilla, after the customer revolt reached a certain point. Why didn't they do this from the beginning? On the subject of who should trust whom, this nasty contempt for loyal customers makes me distrust them completely.

There are many good options. In the recent announcement from the IRS of their new on-line filing options, they provide a list of software that is approved. Here is from the official announcement:

The Free File government partnership with private tax filing services will make a range of tax software available to at least 60 percent, or 78 million, taxpayers through the April 15 deadline.

The program is aimed at those who prepare their own taxes and still file paper returns. Last filing season, the Internal Revenue Service received nearly 85 million paper returns and nearly 47 million electronic-filed returns.< Online preparation for taxpayers who qualify will be provided at no charge. Refunds generally will be received within 10 days if forms were filed electronically requesting direct deposit.


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