TurboTax Deluxe 2002

Rating:
Summary: Disappointed this year
Review: I have been a fan of Turbotax for many years. However, this year they have made the whole package un-user friendly from the (1) awkwardness of purchasing and having to apply for rebates to get the state version to (2) pricing extra features to (3) software protection handicaps to (4)navigation difficulties - all this in addition to (5) pricing the version offered long-time subscribers higher than for store purchase, and finally (6) not notifying of availability then shipping it unordered (I was told some files had been deleted in error!) -- I will probably try a new product in the future..........

Rating:
Summary: Turbo Tax - Beware of known Product Activation issue on XP
Review: I loaded Turbo Tax a couple days ago, which started up fine and let me enter initial info. Today, I can't get in due to a ludicrous Product Activation issue - this 'feature' has been a REAL pain in the neck. I can't get the product to activate via internet or by phone, tech support has been useless, and their own web page indicates my problem is a 'known issue' and they are trying to get help from users to solve the problem! Don't even compare this to Windows XP product activation -- Intuit's solution is VERY half-baked. If you have Windows 2000 or XP, I hope you have better luck than me getting TT going after a couple days...

Rating:
Summary: Save your money
Review: I recently purchased TurboTax deluxe 2002. It now requires a activation code to tie it to your computer. This feature did not work over the internet. I had to use the phone. The software focuses too much on trying to sell other services. Every few questions tries to get you to sign up for a service or more software. Finally the internet updates and filing did not work because I have a firewall. Intuit's solution was to disable my firewall and NAT software because they only work in a very restrictive network environment. If you are connected to the internet using DSL and have a Router/firewall, avoid this product and save yourself several hours of frustration. I'm returning the product for a refund.

Rating:
Summary: Unbelievably BAD!! AVOID AVOID AVOID!!
Review: I have just spent over 7 hours on a chat session trying to get help installing Turbo Tax Premier Version. Intuit was not only uncooperative but did not help in any way. Their lack of an 800 Help Line is particulary irriating, but their ... charge for a phone call is just robbery. I am going to tell everyone I meet about Intuit's deplorable service and help. DO NOT BUY!! AVOID,AVOID,AVOID

Rating:
Summary: ...
Review: As a previously satified user I was shocked when I found that TurboTax Deluxe 2002 had installed C-Dilla.... I became outraged when I found the the uninstall of TT does not remove C-Dilla and leaves it running on my machine consuming my resources.... I will recommend another product.


Rating:
Summary: No more Turbotax
Review: Bought Turbo Tax 3rd year in row and installed it. Installed fine with no problems. Several days later I tried to back up my data files to a CDRW, like I do every week, and the drive would just lock up. At the time I didn't think of Turbo Tax being the problem. I ended up buying a new drive and had the same problem. That's when I came across a web site talking about the C-dilla copy protection used on Turbo Tax. I uninstalled Turbo Tax, and then used the Macrovision SafeCast® (C-Dilla) components uninstall program from Intuit's web site. You have to do this since simply uninstalling the Turbo Tax program DOES NOT remove the protection it had originally installed. As soon as I did this, my CDRW worked fine. Same with the old one. Intuit, where do I send a bill for the time and money I wasted because of your software?

Rating:
Summary: To much hassle.
Review: I have used Turbo tax for the last six years and didn't expect anything to be too different. Switching to a new computer during the tax process was complicated by the new product activation. Why should I have to spend time downloading more software to remove the [program] Turbo has buried in my software. It looks like the switch to TAXCUT will be easy since they can import last years Turbo file. Now I need to figure out how to get my money back from Turbo.


Rating:
Summary: How about using TurboTax for the Web?
Review: One of my financial institutions allows me to use the web version for 1/2 the price. Has anyone had experience with this? No download necessary, therefore you don't need to worry about this "additional" program they included in this years package.

Rating:
Summary: We know what it is, here is what to do with it.....
Review: If you bought it you'r "stuck with it". Inscrewit does not give refunds. Soooo, do the next best thing. Ship it to someone you hate!!

Rating:
Summary: A Success Story
Review: I have been successful using Intuit's products and this year is no exception. TurboTax IS slightly different this year in terms of installation but no big deal. I see no reason not to use it.