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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Product Info Reviews

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Rating: 2 stars
Summary: Try other tax programs
Review: I've been using TT since its inception a decade ago. Last year, I thought of switching to TaxCut, based on price and all the annoying ads from TT, but decided to go with TT out of loyalty. This year, same logic, but was very unpleasantly surprised to learn of [C-Dilla], even more ads, and especially the required registration and activation. You essentially can only install this software on one computer [at a time.] I used to enter data both at work during my free time, and at home, and I can't do it now. Removing the software is time consuming. The software interfered with the operation of the PC (I have Win2K). It (the software)itself worked ok, but the same as the free TaxAct, which is downloadable for free (I have fairly complicated schedules A, B, and D). Would not recommend TT to you....

Rating: 5 stars
Summary: New to Tax Software
Review: Admittedly...I'm no PC diva....but this is my first year using tax software, and I didn't have any problems.

Admittedly...my expectations were not driven by prior experience. I was simply looking for a product that saved me time and gave me a comfortable feeling that my taxes were prepared correctly. And the product did just that. The installation on WIN ME was fine...my CD R/W wasn't damaged...and I'm good to go.

It isn't obvious that those who have had issues have contacted Intuit for tech support. I tried to contact them...to separate urban legend from fact, and the rep I spoke with (or chatted with, to be precise) was very friendly, knowledgeable, and seemed to know his way around the product and the whole activation drama.

I can't say I actually enjoy doing my taxes...but TurboTax makes it a whole lot easier than paper and pencil.

I'd recommend it.

Rating: 5 stars
Summary: Works great for me!
Review: I found the activation in TurboTax to be painless. The activation took only seconds and my computer works fine, including my CDRW drive.

I've also tried TaxCut in the past and found that the product lacked the depth and flexibility of TurboTax. I'm staying with TurboTax.

Rating: 1 stars
Summary: HA
Review: To the 14 people in a row that gave this product 5 stars, yes 14 in a row - I say HA! If you work for Intuit - which you obviously do, please don't post positive reviews to offset all the negative ones! You are just insulting everyone's intelligence.
It also says a lot about the company!
I will not buy this software due to the brilliant copy protection scheme - which is too bad, as I loved it in the prior years.

Rating: 1 stars
Summary: Is anyone else suspicious of all these glib 5 star ratings?
Review: It looks as though some Intuit employees may be stuffing the ballot box.

You don't have to be a software pirate to be concerned about screwball licensing schemes. Maybe you can uninstall the license daemon if you read the instructions, but I believe the people who have had some difficulty doing so. In my experience, if you have a computer system that is configured differently than those upon which an uninstaller is tested, it may behave in a wildly different fashion than the designers expect.

This means it may work well if you have a fairly standard system, but don't discount the feedback from those for whom it didn't. In my opinion, it is absolutely ludicrous for a software product to: 1) install a licensing daemon that runs whether or not you are running their software, and 2) burden you with getting rid of this daemon when you are finished.

C-dilla does have a fairly shady reputation, so it surprises me that Intuit is willing to risk their customers on this.

Rating: 1 stars
Summary: Activation Problems
Review: I was a long time TT customer, but no more. Couldn't get the 2002 software to activate, even though I had purchased (not borrowed) it. Not just once but twice, because the first time customer support told me that I must have a "bad" disk. Eventually I was told that I couldn't activate because my computer was connected to a home network. Please! Intuit does this to try to prevent people from stealing $30 software? All they really succeeded in doing is losing a paying customer! My advice - go check out the competitor's products.

Rating: 1 stars
Summary: A Previous Good Sofware turned [bad]
Review: I am very upset at the people of Intuit. I used their software to prepare my taxes since they were Parsons Technologies and I was very happy with the results, But NOT this year. After I installed their TurboTax Deluxe 2002 the program asked for the activation, which I did through the Internet and just seconds after this, my computer CRASHED, and almost most of the programs I have installed on my computer stopped responding, including Adaptec EZ Cd Creator. I needed to Reload my OS on my computer again in order to remove the unresponding programs and reinstall them one by one again. This software also corrupted my previous tax files that I prepared the years before with TurboTax. I advice to anyone that is planning to use this software to make a good backup of your files before installing it and prepare for the worst. As for myself I already switched to TaxCut H & R Block, hoping they won't follow the steps of Intuit for the next year.


Rating: 1 stars
Summary: Bad product activation method
Review: I have used TurboTax (TT) for the last 7 years. This year I am not going to use it because of its bad product activation method. The product installs other programs without asking or informing users. These other programs run all the time while the computer is on, even when TT is not running. They do not get uninstalled when you uninstall TT. You have to run a separate uninstall for them. I will not buy TT as long as they have this type of product activation method. I returned the product and baught TaxCut and found it as good as TT I have used in the past. I have also heard rumors that these extra programs installed by TT interfer with CD-ROM drive and also may be spying on the user regarding user's activity on internet.

Rating: 1 stars
Summary: Invasive and disrespectful
Review: I have used TT for a number of years and liked the product, but hated Intuit's arrogance in littering the desktop with their ads, as well as their abusive privacy policies that required you to spend time and effort researching how to opt out of their spam lists (not to mention the way they bombard existing customers every year with junk mail). This year, they've gone too far, with their dictatorial registration policies and [C-Dilla].

It is also interesting to see an entire series of positive, 2-line reviews, one after the other following the predominantly negative reviews and comments that had been posted earlier. Is Intuit attempting to shore up its ratings? If so, it's too late as far as I'm concerned: I'll never again buy from them.


Rating: 1 stars
Summary: BAD CUSTOMER SERVICE
Review: I was going to use TAX CUT this year but, they had just put it on the shelves and didn't lower the price yet so I chose TurboTax for the sixth year in a row. When my computer hard disk had errors, I upgraded. It took me over 20 minutes of online help with intuit to reactivate the software, they kept asking circular questions. Based on this customer service I will not use the software next year.


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