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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Product Info Reviews

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Rating: 2 stars
Summary: This is MY last year for TurboTax
Review: As a tax preparation software package I've been buying TurboTax for a very long time. It has always been OK and done what I needed fairly well. It looks the same this year however they decided to include copy protection by registering your software onto ONE PC. If the PC goes belly up you are out of luck. I guess if you Uninstall it after filing, you will never be able to print returns again. They do have a new SAVE AS PDF feature this year, but I found an error when I did mine - The PDF version shows a vehicle registration deduction from last years return. That item is only on the PDF, not in the "live" return or on the form. Go figure. So the PDF is not a good record - you need to be able to load the program if you need the info later. NO RESPONSE FROM THEIR "TECH SUPPORT" ON THIS.
Finally the STATE is messed up. For years I got the STATE version by downloading. DO NOT DOWNLOAD THE STATE! This year it installs right on your computer. You DO NOT get an install executable. So even if you could reinstall later and run and view only (which I've heard you can do) YOU WON'T BE ABLE TO RE-INSTALL THE STATE! At least you can get the State on a CD. My recommendation is to take the time and get it by CD.
I understand the need to protect their product but they've made it so exclusive that it seriously impacts the paid users.
Overall this year is a big dissapointment. If not for all the protection stuff I'd probably give them 4 stars, but I'm giving 2. I hear that TaxCut imports TurboTax records just fine. I think this year is the beginning of the end for TurboTax. BEWARE!

Rating: 1 stars
Summary: Turbo Tax Activiation
Review: I have been a loyal TurboTax user for several years. Steer way clear of Turbo Tax 2002. The activiation process can be a nightmare, and support is of no help. I purchased my 2002 edition in early January, and proceeded to install it. However, the nightmare began when I got a new computer, and tried to reinstall Turbo Tax -- the product activation would not work. I placed several calls to support, and all ended with the same answer -- I must purchase another license to use the product on another computer. This product activation is dubious at best. The product ties itself to one computer and that is it. Am I supposed to keep the same computer for three years in case of an audit? and buy another license? I haven't used the one I bought. I will be pressing for a refund, and moving on to a competitor's product. I wouldn't recommend this product to anyone.

Rating: 2 stars
Summary: Missed MAJOR deductions
Review: A few problems with this years TurboxTax Deluxe despite performing the software updates:

1) In the era of rapidly increased real estate ownership, you would think TTDeluxe would have an entry for MORTGAGE FEES [I'm not talking about points or interest paid as these are present in here]: these fees i.e. doc prep, delivery, credit check, et al are NOWHERE to be found.
2) Last years CA edition had the Teacher Credit: this year's edition lacked this valuable tax credit even though I imported last year's tax files.
3) Online chat support is worthless: they tell you to search the program's help files for any question you asked OR they instruct you to download the program. Hello - I bought the program: why would I need to download it?
4) C-Dilla/activation, in concept, doesn't bother me: they have to protect their property BUT I am investigating the low-level hard drive writes complaints to see if it's true. If not, then it is fine. If so, then this is a SERIOUS complaint as TTDeluxe acts like a destructive virus.

Rating: 1 stars
Summary: Intuit REALLY messed up this time....
Review: I've used TurboTax for the last three years, and it was fine...this year, with their activation and update problems, it won't work...I've asked for a refund. I'd never had problems before, so was unfamiliar with their support - this year, I've sent 6 hours (three times my actual tax stuff) with support and it is TERRIBLE and there's no toll-free, so I pay long-distance charges for 50 minutes on hold.....and the activation people are only available 8 - 5, so evenings and weekends you can't install the software....I'm headed for TaxCut!!!

Rating: 1 stars
Summary: Activation makes this product horrible...
Review: I've used TurboTax the last 3 years for my taxes. However, this year I'm switching to TaxCut. I installed TurboTax 2002, and [it] kept crashing my computer.

This year they decided to add activation software which is causing all kinds of problems, including writing to a low level sector on my HD! No program should be doing anything like this. It is disappointing that they would do something like this.


Rating: 2 stars
Summary: Works taxes OK, but severely punishishes its users
Review: Decide for yourself. Why use a product that bombards you with advertising? Or a product that leaves a permanently running part of itself behind on your computer -- without your permission? You say you ran TurboTax and had no problems? Well, guess what... you still have TurboTax... running, while you're reading this, even if you've un-installed Turbotax. How about that? Be sure to download the SafeCast un-installer from Intuit's website.

Rating: 1 stars
Summary: Took it back
Review: I bought TT, but returned it after reading the reviews. I bought Tax Cut and it worked great.

Rating: 1 stars
Summary: Do some research before you buy!
Review: There have been many claims that C-dilla is not spyware. This isn't strictly

What seems to be true is that vendors (like Intuit) can disable the spyware features and use it as just licensing software. Did they? I don't know. All I know is that it seemed to screw up other software, I had a bear of a time getting rid of it, (even with the instructions (more like destructions)), and I ended up reformatting my harddrive and reinstalling everything else.

With all the time I wasted to get my computer back to normal, I probably would have been better off writing my tax form long hand.

Is it spyware? It seems closer to a virus.
Would I recomend software with licensing controlled by c-dilla?
Not if there is any possible way to avoid it.

Rating: 1 stars
Summary: Intuit lied - - C_dilla not uninstalled
Review: Intuit said that a patch/update would automatically download so that upon uninstall you would have the choice to uninstall c_dilla.
Nonesense.
When I uninstalled TurboTax, it never gave me the option to uninstall c-dilla, it left c-dilla (hidden) AND during the uninstall it searched my *other* harddrive's folder "Music" where I keep my legal copies of my own music! Macromedia's little snoop program appears to want to be the hall monitor of my and your computer, snooping where it does not belong.
WHY?!!!

Rating: 1 stars
Summary: Can't recommend TurboTax This Year
Review: I've used TurboTax for many years and have recommended it highly. This year, unfortunately, I'm returning it to Intuit and switching to TaxCut. Ever since I installed TurboTax my computer has been flaky - particularly CD writing. I have no way to know for sure whether TurboTax is the cause but why take chances on a program that installs an extra program (C-dilla) whenever your computer is on - even when you're not using TurboTax? As long as there are reasonable alternatives I think consumers should take the advice of the Wall Street Journal column last week and avoid TurboTax.


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