Rating: Summary: LOYAL CUSTOMER BETRAYED Review: After installing TurboTax and purchasing the key code to use I found that without my knowledge intuit had install a well know software A.K.A.(Spyware or C-Dilla) on my computer.After following the online instruction for removing I found that a file that spy on my CD drive was unremoveable. "CDAC11BA.EXE" I been told that the only way to remove this file is to completely reformat my hard drive. Why would anyone trust your valuable data and taxes to this type of company? I will be getting a full refund and using one of the other software available for Taxes. Remember the government can't do this to you so how can a software company? Place your vote by not purchasing this product.
Rating: Summary: Return from TaxCut Review: TurboTax handlkes all my tax issues - including NonQualifying Stock Options. Tax Cut failed in this particular area. Will never again buy a product other than TurboTax - As a side note...TurboTax has provided a fix and allows for deletion/removal of their "spy code"
Rating: Summary: DON'T INSTALL this software if you multiboot Review: If you use a boot loader different from what Windows installs into boot sector (i.e. the Bootmagic from Partition Magic, the System Commander, GRUB, or any other multiboot loader), TaxCut copy protection softare will render your PC UNBOOTABLE.
Rating: Summary: turbotax = tax errors Review: Doesn't correctly determine refund if you overpaid social security tax (such as when you change jobs during the year). The other option (tax cut) is junk... Last time I tried it in 2001, it couln't properly handle an IRA Roth conversion combined with a withdrawl for first time home buying. Had to buy Turbo Tax which handled the problem correctly.
Rating: Summary: Thanks for the reviews. Worse than last year! Review: I was preparing to purchase when I saw the reviews. Last years version made a mistake of $300 in favor of the IRS. The IRS sent me a letter explaining I had overpaid my taxes and they would make the correction (Intuit has yet to answer a single email about that)! That pales in comparison to the horror stories of Spyware and crashing hard drives. The impudence of Intuit is amazing. The value of the countless hours I've spent on MY (that deserves repeating) MY computer has a value many hundreds, if not thousands, of times greater than their program. How dare they put that at risk!! Thanks for the warning. Intuit??? never again.
Rating: Summary: Did not heed warnings and now I regret it. Review: Even with all the reveiws I need to vent. Againt the advise of others I purchased TurboTax online and opted for the downloadable version. What I encountered was nothing short of a nightmare. I had disabled cookies on my web browser. When you purchase online Intuit creates a cookie containing information necessary for you to download the product. If the cookie is not on your computer you cannot download. If the cookie is corrupted you may be able to download but you will receive error messages when trying to install. I searched all over the Intuit web site to find a way to refresh the cookie but no luck. Intuit never addresses this problem. I understand Intuit is trying to prevent piracy but there really must be a better way. I'm not sure if the problem is too many cooks. Or bad management or outsourcing software developement to the Chinese. I really don't know but I can tell you this is absolutely the worst software installation scheme I have ever seen. Shame on Intuit and I hope they make a big change for next year.
Rating: Summary: Find an alternative to TurboCrap Review: This is an all time low for this product, find a better alternative - I think I may actually just go find an accountant instead. It's much less invasive and it's really not worth the savings in time if I have to spend days messing with de-installation, my time is much more important. Shame on you, Intuit - I'd like to give you a negative rating if I could.
Rating: Summary: Tax Software Too Important to Risk Activation Hassles Review: I hated to switch tax software, but after reading these activation horror stories I just couldn't buy TurboTax again this year. Can't reinstall if I get a new computer? Installing spyware-like monitoring software that can't be uninstalled? Sorry, but NO DICE. I switched to Tax Cut and was pleasantly surprised. It worked just as well and was cheaper. I'll be using Tax Cut again next year.
Rating: Summary: do not buy TurboTax Review: Everybody else has said it. I've used TurboTax for years and absolutely loved it. This year, I bought the software and did my taxes. It said that my software was activated, but when I tried to print, it said my "free" version would not work. Received clean uninstall instructions, new product keys, and even new software, and still unable to activate (I'm a tech consultant by trade). I'm going to demand a refund plus money for my time and buy Tax Cut.
Rating: Summary: Firewall Users Beware Review: I've used Turbotax for years and like the tax portion. However Turbotax does not allow you to use live update if you are running any anti-virus or firewall product. You get server errors from their site. They also refuse to answer the question of what they are trying to access on your machine during the session!! Their technical support tells you to turn off everything and do the download. If you are running DSL or cable and have a simple router installed you are simply out of luck if you want to get updates. In my home configuration that means I have to either physically move machines, load my dsl providers lame software and do the update in an unprotected fashion. Of course none of this is documented! Intuit has lost my business for tax software and will lose it for other products if they do not get their head out of the sand.
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