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TurboTax Premier Home & Business 2002

TurboTax Premier Home & Business 2002

List Price: $79.95
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Product Info Reviews

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Rating: 1 stars
Summary: Avoid TurboTax
Review: TurboTax, one of the best products that made doing your taxes at least managable, has shot itself in the foot this time. They require you to "activate" their program, which doesn't always activate it. You can't change any computer components or it will stop working (I upgraded a HD). It will only work from 1 computer (make sure you choose the one you want to use the first time!) It installs software that always runs in the background, even when you are not using Turbotax (is is sending my personal data out somewhere, is this a huge security hole?).

The only thing going for them is the 60 day refund. Of course even then you have to pay shipping.

Rating: 1 stars
Summary: Forget about activation... let's talk about features
Review: WARNING: don't believe the hype. You can't just hit a magical button in TurboTax and have it import your Quicken data. If you do, you're risking serious errors in your tax return.

The problem begins with Quicken Home and Business. Since you can use it for personal and business expenses, you have to be very careful how you enter your data. The program just doesn't distinguish easily enough between a personal and business expense and label categories clearly enough. And if you mess that up, your taxes will be way off since many business expenses are deductible and personal expenses are not. I'm very careful, but even I had trouble getting it right.

Then when you go to import that data into TurboTax, it doesn't import everything like you think it should. I'm not quite sure why. But as a result, you don't know what information TurboTax has imported and which information it hasn't. As a result, you can end up entering some info twice and some info not at all. By the time you're done untangling it all, your much better off just entering the information manually. Trust me, my original tax return was off by $2,000! And in the end, it was quicker and easier to enter the data manually and not trust some computer program.

In the end, Quicken needs to find a better way. I'm really good with computers and taxes and there were just way too many issues/mistakes to work through. I doubt your average user would be able to figure it out -- and the consquences are just too serious.

If you enter your info manually, then I think it is a good program. But I'm giving it one star since my taxes were so far off when using the program as instructed.

Rating: 2 stars
Summary: Not worth the money
Review: Watch out using Turbo tax premier. I used it and it pluged in bogas numbers on my state return. This bad data also changed my Fed return. If I filed this without checking I would have gotten in big trouble! When I called support to try to correct the mistake, I got the run around. After many calls my problem was still unresolved. Worse yet they would not refund my money. These guys are a total rip -off!

Rating: 1 stars
Summary: useless
Review: Watch out using Turbo tax premier. I used it and it pluged in bogas numbers on my state return. This bad data also changed my Fed return. If I filed this without checking I would have gotten in big trouble! When I called support to try to correct the mistake, I got the run around. After many calls my problem was still unresolved. Worse yet they would not refund my money. These guys are a total rip -off!

Rating: 1 stars
Summary: does not cover everything
Review: Well, turbo tax does not much more than a spread sheet. So far I have three complains:
1. If you itemize and get a state refund, it cannot tell you if you should include in your income. Instead, it sends you to IRS web site to download form 525 and do it yourself.
2. If you trade stock a lot, the cost base calcualtor froze up before I was half through. I end up using excel to do the cost base calculation and enter the final number in the turbo tax.
3. It is worse if you own LU because it spin off AV and AGR. The word "spinoff" cannot be found in the topic list. As always, you can go to IRS web site.
I am not sure if there are other tax software outthere that is better, I am certainly will NOT buy turbo tax next year.

Rating: 1 stars
Summary: someone hack this company
Review: what a piece. non-helpful support staff. inability to connect on the phone. Can't load on second machine (even without print ability) unless internet connection. Not that this is a big deal, but there's no resolution to the problem. I have used turbotax for several years... NEVER again. I hope they lose their shirts on their decisions yhis year. If piracy is the crime, why are the innocent people being punished?

Rating: 1 stars
Summary: Never Again
Review: Whew! Just finished my taxes, no thanks to Intuit and TurboTax. The product is expensive, difficult to activate, loaded with advertising, and difficult-to-impossible to update online. I never could get the state tax update to download, so I ended up doing it by hand at the 11th hour.

With this product, Intuit has scaled the heights of poor customer service. May its slide down the mountain be as long and painful as using TurboTax.

Rating: 1 stars
Summary: Never Again
Review: Whew! Just finished my taxes, no thanks to Intuit and TurboTax. The product is expensive, difficult to activate, loaded with advertising, and difficult-to-impossible to update online. I never could get the state tax update to download, so I ended up doing it by hand at the 11th hour.

With this product, Intuit has scaled the heights of poor customer service. May its slide down the mountain be as long and painful as using TurboTax.


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