Rating: 
Summary: INFURIATING!!
Review: The key value of this product is the ability to sync large or many files across machines. I travel a lot, so being able to synchronize my laptop files with my office and home workstation is the whole point of Laplink Gold. You can imagine, then, my horror at finding that this product does not work with my laptop: Dell Latitude CS 400XT. Plug in the USB cable, and the system hard resets! Very nasty.Back in November 2000, the online support admitted that "other problems with laptops have been reported", and they would contact me with details of a patch as soon as one is available. I have heard nothing to date. Furthermore, their website makes no mention of laptops that do or don't work with this product. No mind for the customer. They just take your money, and fob you off. When added to the USB cable price, the entire package costs around $200, but provides no value at all. To all prospective purchasers: BE CAREFUL (or be ready to demand your money back).
Rating:
Summary: Not User Friendly
Review: When I bought this, I was told that this was the best and easiest to use. I am fairly computer knowledgeable and I had lots of trouble getting this product installed. After installation, I could not get it to connect my two computers through a simple serial cable connection. Documentation did not cover any of the trouble I experienced. The small "quick start" document was lacking the detail I needed to know to solve all the issues. I am not happy I bought this product.
Rating:
Summary: Not User Friendly
Review: When I bought this, I was told that this was the best and easiest to use. I am fairly computer knowledgeable and I had lots of trouble getting this product installed. After installation, I could not get it to connect my two computers through a simple serial cable connection. Documentation did not cover any of the trouble I experienced. The small "quick start" document was lacking the detail I needed to know to solve all the issues. I am not happy I bought this product.
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