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TurboTax Basic 2002

TurboTax Basic 2002

List Price: $19.95
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Product Info Reviews

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Rating: 1 stars
Summary: I will miss it but..
Review: Trusted TurboTax over years, used to work nice and beatifully. Now - SafeCast !! It just kills Windows. The only thing installed last 10 months was TurboTax - after that freezes and page faults. Looking the dump / debug files - SafeCast !! What do they think ?? Just my 2 cents and I know they will not miss my $ but what can you do ??

Rating: 5 stars
Summary: Works superbly!
Review: A lot of reviewers are making way too much out of the registration process. It was easy, the program worked beautifully. The tax interface is remarkably simple and complete. The TurboTax website gives you complete instructions to remove the program and all components-- Don't get caught up in the frenzy. It works excellently.

Rating: 1 stars
Summary: Another alienated Intuit Customer
Review: Thank goodness I read (and the amazon community wrote) all these review before I bought TT2002. I dutifully purchase turbo tax every year, along with Quicken, but no more. I'm going to try tax cut for taxes, and, I don't know what for bookkeeping but it won't be an intuit product.

Rating: 1 stars
Summary: Been using TurboTax Software for 10 yrs...No MORE
Review: After over 10 yrs of using Intuit various softwares(Business, Quickbooks, Quicken, Quicken for Palm, etc) and TurboTax, the relation is officially over. Here are my bottom line w/this TurboTax for 2002 software:
* TurboTax Basic DOESN'T import from previous years - need Deluxe for that!...

* During the install, if you indicate that you DON'T want any of the bed partners software, it installed on my computer anyway.

* The C-dilla is needed to run it. I don't care it is a "spyware" or not(technically, it is a *.dll and a licensing management system), but I DO care if it takes my CPU resources when I am NOT even using TurboTax.

* C-dilla DOESN'T uninstall after you uninstall TurboTax. Hence if you don't know it was there, tough. Do you know every single software installed on your machine? Go look in your Control Panel\Add & Remove Software applet and see...BTW, luckily I have the skills to clean it up via the registry. As for my family or friends(not in the IT business), they are not so lucky...

* My CD-R/CDRW doesn't work right while C-dilla is still on my machine...Yeah, yeah, I probably doing something I am not suppose to, right? Does it matter? Seriously, is it your business knowing what I am burning(music, data, or software)? BTW, I had to reinstall my CDR/CDRW drivers after my "uninstall" of C-dilla from the registry...

In summary, it is amazing how can company like Intuit can lose one of their loyal soldiers within 1-2 hours(the amount of time to install, reboot, trying to import, realize what is going on, uninstall...) From here on, I will make sure nobody in my circle of friends/family endorse this company.

Rating: 1 stars
Summary: bad juju
Review: I hate this product ... buggy setup, ... constant ads for other products and services, funky on-line registeration system, product updating service that crashes your system, doesn't work on a home networked operating system ... what is to like? Tax stuff maybe? ... who knows by the time you get to the tax stuff you are ready to throw the whole thing in the trash. No customer support to speak of - $14.95 on-line payment for tecnical support that must be used within 24 hours - call the company directly and register your displeasure -- at least you get some sympathy ...

Rating: 2 stars
Summary: Turbo Tax
Review: I don't understand how you can resell this. This year it seems that you can only get full use of this software on only one computer. Full use meaning, once you load it onto one computer you can get full use, but if you load it on any other computer you can use it, but you cannot print the finished product. In order to print you would have to purchase and additional license.

Am I missing something?

Rating: 1 stars
Summary: Very Dissapointed
Review: Having used TurboTax for several years, I expected this version to be of the caliber of the others. I must say however that this years version is a far cry from previous ones.

While it may compute your taxes properly, it falls on its face with respect to the online functionality. At least it does so on my computer. In my case, it complains about the "Certificate Authority is invalid or incorrect." All attempts to address the problem with the online chat support were completely fruitless. They are obviously reading from cue cards that don't directly address my situation. They finally suggested that I call customer support at 1-800-4-intuit. What an absolute joke! The support line directs you to go back to the web site and purchase a pin. Excuse me, but I've already purchased the product, and now I want it to work! ...The customer support is some of the poorest I've ever seen. My question to Intuit is this: How much money does it actually cost me to get this software to work?

As soon as I dig up my receipt, this stuff is going back where it came from and I'm going to try the competition's product this year. Perhaps it will actually work.


Rating: 1 stars
Summary: This deserves NO stars.
Review: Not only is SafeCast underhanded snuck in there with the install. The Automatic Updates don't work. Manual Updates spin around over and over (three trys to make it work). Then when it self-advertises and wants you to upgrade, you can't get anywhere else again because it locks up. I uninstalled (including un-installing that sneaky SafeCast software) and tried to install again, and it just errors out.
H&R Block is the biggest tax preparer in the country, just WHY do we buy software from Intuit. I'll never again.

Rating: 1 stars
Summary: Copy protection prevented installation. Intuit no help.
Review: Several months ago I installed a TurboTax demo CD I received directly from Intuit. But since I can get Intuit's TurboTax cheaper from Amazon, I uninstalled it.

When I got my cheaper version of Intuit's TurboTax, it would not install. The Intuit TurboTax installation leaves a copy protection system on your hard drive. A bug in the copy protection system makes it think I still have the demo CD and insists that I enter a credit card number and pay again, this time to Intuit directly at the higher price.

Four different Intuit tech support technicians tried to help. They had me uninstall, delete files and hidden directories, reboot, use safe mode, and go through all the solutions they use to cure the copy protection problems. (I got the feeling they are seeing many, many failures.) They had me buy a new CD. (To add insult to injury, you pay the shipping to get a refund of the old CD.) They refused to allow escalation to company management. They refused to take steps to allow reinstallation of the CD I had. They refused to issue 2 numbers over the phone that would have allowed me to install the CD I had.

The only solution I know of at this point to the copy protection problem is to buy a new computer (since I can't remove the copy protection fingerprint on the hard drive)--and buy yet ANOTHER copy of Intuit's TurboTax (since the copy protection system communicated over the internet to disable future activations of the CDs I have).

Or buy from a different vendor than Intuit and pray they don't use copy protection.

Rating: 1 stars
Summary: Never Again
Review: As with many other reviewers here, I am completely disgusted with Turbo Tax and will be switching next year. I won't re-hash everything said, but will echo it: It's invasive. It's very invasive. It crashed multiple times on installation and updating. Software "activation" is an idea who's time should never come. No more Intuit products for me if this is where they're going.


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