Rating: 
Summary: Its just crap.
Review: This package has got to be THE worse software package I have ever wasted my hard won money on. First, it gets blown away by updates and service packs to IE and Outlook Express. Second, it
locks up on one of my email accounts every time. And now, it just does not filter at all. Flaky, Support is non-existent. You can email them and they say they might get back in 5 days or so. Great. You stole my money, never again!
Rating:
Summary: Problems with Microsoft Outlook
Review: Don't even think about this product if you use Microsoft Outlook!!!! Continued crashing of my machine because of this product clashing with Outlook has cost me well over the purchase price. Once Symantec addresses the problem, I would become a loyal customer again, but this product should have not been brought to market without proper testing. And as with Microsoft products, I don't think the end-user should be the tester.
Rating:
Summary: Multiple problems installing
Review: As an IT professional I'm very familiar with Symantec's consumer and small-office products, and while they're not perfect, they're generally solid enough to recommend to a customer. Not this one, by my experience. Installed on 4 PCs running Windows XP and Office XP, and had different problems on each. First, it's very poor at finding your Outlook address book (to populate the trusted sender list), if you have anything other than the most default configuration (forget about it working with multiple contact folders, etc). Second, sometimes the Outlook plug-in (toolbar etc) won't appear until after multiple reboots, Outlook launches, and cursing. Third, sometimes the Outlook plug-in appears, but you simply can't run AntiSpam, and no error message is given. Fourth, if you do get an error message, you probably won't find it in Symantec's (usually well-populated) knowledgebase, apparently because this product is so new (and obviously poorly tested before release) that very little relavent information has been placed there. Finally, when uninstalling, it blew up Symantec AntiVirus, which I resolved by finding articles reporting the same symptoms when removing other Symantec products. Don't be surprised if your installation doesn't go smoothly!
Rating: 
Summary: A Good Program - If you don't like getting ANY email!
Review: I bought Norton Antispam without a moments hesitation based on a review in PC World magazine. That was a big mistake. IT integrates with Outlook very well and creates an Antispam folder that it automatically sends the spam to. Problem is you have to sort through it VERY carefully EVERYTIME you get mail. It sends all my good emails there too. Despite the fact the in the aformentioned folder you can press a new button titled, "THIS IS NOT SPAM", which sends it back to the in box. I try and try and press that button over and over again on emails from the same address and still...everytime they go straight in to the antispam folder. I even set it to LOW LEVEL DETECTION (one of only three choices.) Still no luck. I was happy with Mail Washer Pro and will now go back to it.
Rating: 
Summary: I love my Norton AntiSpam
Review: I get inundated with about 100 e-mails a day, at least 90% are spam, and I don't want to change my e-mail address! Norton Anti-Spam throws 85 of these 90 in the trash. It does an excellent job of filtering and I have not noticed any slow down. You almost never end up with one you want in the trash and the best way to avoid this is to have everyone you might ever want an e-mail from in your address book, which is not as hard as it sounds. Even so, this product has saved me from the evil spam mongers.
Rating:
Summary: Tried and tried... couldn't fix the bugs.
Review: Well, I downloaded the trial version of this program before buying to make sure it works well. Boy, was I glad I did! My first problem was that the LiveUpdate would not download the updates properly. Perhaps this was just a one-day bug with Symantec's servers, but I've always used Norton Anti-Virus and the LiveUpdate worked perfectly with that. The other major problem is with Eudora (I use Eudora 6 as my mail program). Although it integrates itself into the program well, every time I load Eudora it asks me to activate 'COM activation' and restart Eudora. When I click "YES" I want to activate COM activation (and I try to restart) I get the same message over and over... Despite this problem, the SPAM filtering works. But where is the option to turn off notification in Eudora when I receive Spam? I don't want to be notified of new mail every time Spam comes in. Also, there does not appear to be a way to filter Spam into the Trash or any other mailbox than "Norton Antispam 2004". Overall, although it works, this program is far too buggy for use at the present time. It's not recommended.
Rating:
Summary: Did they ever test this? Where is quality control?
Review: I purchased this product to help with my unbelievable spam problem. I was trying some other spam software, but really wanted to have it integrated into outlook express version 6. For years I have used Symantec products, believed they were of highest quality. Unfortunately, this particular one is not the case. After I installed this, It found some of my incoming spam. When you try to tell it "this is spam" OE will crash, requiring a complete reboot (Win2k even). I have installed all the updates, and after reading these reviews, I am not alone. I now just forward all of my mail to my trash and pick it from there. Maybe I will look at other competing products, but won't blindly purchase protection products from Symantec any more. Sorry...
Rating:
Summary: It works great - no problems
Review: Great Product and works Great. Better than the cheapo product I was using. Thanks Norton! (Win XP - Outlook Express)
Rating:
Summary: DONT BUY THIS PRODUCT
Review: I wish I had read these reviews before I purchased a five user license! I am a very experienced PC user who supports a number of PCs and has been active in the software industry for more than 25 years.
My PC is running Windows XP Pro and Outlook 2002.
After installing Norton Antispam the boot time for my PC went from 55 seconds to 4 minutes and 35 seconds!
Furthermore I could not import my address book as Norton Antispam could not recognise the Outlook 2002 address book. (By the way it is not corrupted as the Symantec website implies.)
I was also amazed that it made no attempt to learn from the rules I had already built into Outlook for filtering spam.
Fortunately I had made a System Restore Point before installing it so that I could uninstall it and go back to where I started.
I wonder whether Symantec will refund my five user license? In summary DON'T BUY THIS PRODUCT!
Rating:
Summary: Stay away from Norton Antispam
Review: Stay away from Norton Antispam. It looks and acts good to start but it degrades to the point that you will have to remove it from your system to keep the computer working. I purchased and installed two IDs of Antispam, one for a win98se and one for a win2k. Each has become very glitchy since installation several weeks ago. Especially on the win98se. From the outset there were slow operations, reboots and dumb things like the game freecell not being able to work. Today I had to remove it from both and will seek but probably not get a refund from Symantec on both CDs. The win98se copy of Outlook simply refused to function today. It would lock up the entire machine. ONLY when Antispam was removed from the system did Outlook function normally and the other slowed functions work normally. The win2k computer developed different symptoms yesterday and today. It developed "Slow right click" to the point that windows explorer barely functioned. Immediately after removing Norton Antispam the slow right click went away. As did other symptoms like slow boot. That was after I had spent hours trying to reconfigure administrative functions in win2k to find out what the problem was. It is possible that the automatic live update that Symantec offers introduced an update that made both computers become unusable on nearly the same day. Do you think I could find help on their website or on the telephone? Nothing! NO help at all. I am done with a desktop spam filter for Outlook on either win98se or win2k. And I am especially done with Symantec and their poorly written software in the form of Norton Antispam. Chris Samuels
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