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Quicken 2004 Premier Home & Business

Quicken 2004 Premier Home & Business

List Price: $89.95
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Product Info Reviews

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Rating: 1 stars
Summary: Try a FREE open source product before buying bugs
Review: Stop complaining about how the user interface has gotten cluttered with partner products and offers to try and make revenue goals and try out some simple (and complex) open source solutions before you purchase commercial bug-riddled code. Wouldn't you like to be able to talk directly to the authors and add bugs directly into a bug tracking system instead of calling off-shore support? Try a product like www.gnucash.org as it imports from Quicken QIF and Money files, has a ton of features, will run on a variety of platforms, and can be downloaded and installed for FREE. You can also browse tons of alternatives at sourceforge.net or www.dmoz.org/Home/Personal_Finance/Software. These people have built lots of quality software and they deserve a look. Support the people that take time out of their days and lives to provide quality software for you and ask nothing but feedback (or cash) in return.

Rating: 2 stars
Summary: Not easy to use - Doesn't connect to some major banks
Review: The INTUIT web site sold me on their marketing that QUICKEN 2004 Premier H&B connected to more banks and was easier to use than Microsoft Money. I found that Quicken 2004 could not connect to Bank of America, and the user interface was horribly difficult to learn.

Rating: 1 stars
Summary: so many bug this product becomes useless
Review: The more I use this product the buggier it seems to get until it just got to the point where it has become absolutly useless to me.

Now that I have invested lots of time into developing it and getting everything set up for my new small business, I am trying to use it and it no longer seems to work. Sure I can still create an estimate, but if I try to print my estimate, the whole program freezes and quits. I was willing to deal with the buggyness of it freezing and quitting all the time, I would just start over - time consuming yes - but it seemed to have some really great features. Now it actually limits the functionallity of the program to useless.

There are no patches available even though Intuit has been aware of all problems. And no, I am not a helpless secretary that some other reviewer suggests the problem might be. I have been in the software industry for the last 10 years as a database developer / trouble shooter / technical support. This product just has to many bugs that intuit isn't supplying fixes for. They should have gotten better QA on this product to begin with before releasing such a buggy product.

Thanks for nothing Intuit - this product has been nothing but a timesink. I have to now completely start over with a new product.

Beware - the longer it appears to work for you the worse off you will be when you finally encounter this breaking point.

Rating: 1 stars
Summary: support
Review: The support of this product is very poor. The first question from the company is about the customer's credit card number even if the product was just bought and it does not do what is described in the manual. I was trying to point out the problem with the program and the standard answer was: "Our product is flawless; the problem is with you". I am familiar with financial programs and accounting but after trying to use the program for two weeks I gave up and decided to return it.

Rating: 5 stars
Summary: I have been very impressed with this software.
Review: This is first time I have used Quicken, and I am impressed with the sophistication of the software. It is very cool. Balancing my check book is easier then I thought, as well as, updating my investment portfilio. I did have to upgrade to a preffered online bank account to get automatic updates though. That cost about $3/month, but worth it. For my bank, online bill pay is another $3 more for 10 bills per month. Some investment accounts will not download to your quicken but the quotes will. Also, you definetly need to read Quicken 2004 for Dummies. It can take about 20 some hours to learn the majority of the programs with the book. I wouldn't even try without it. Once you learn it, if you have the time, it is worth it. At least so far for me. I just put in about 20 plus hours with it so far, and I haven't done too much on the business side, such as payroll. Good luck.

Rating: 1 stars
Summary: Buggy, Buggy, Buggy
Review: This product has so many bugs, you'll have to call an exterminator. In addition the UI is a dizzying array of advertisements for Quicken products. Steer clear.

Rating: 1 stars
Summary: Delayed Logon & Entry
Review: Two things first; my system configuration far exceeds the requirements and the problems started when I updated to Quicken Premier Home & Business 2004 three weeks ago. My operation system is Windows 98 2nd edition. I have been a Quicken Home & Business customer since the program was introduced and had no problems. When logging on, the program takes between 2 & 3 minutes to come up. When paying vendors in the bills payable ledger, after entering all data and clicking OK, it will take 65 seconds before the program will accept the entry. Chat room technical help produced no help and dialogue with a real live tech produced no help. Her advice was to check my system configuration.

Rating: 5 stars
Summary: I have been very impressed with this software.
Review: With all the complaints, I was a bit reluctant to purchase the 2004 version of Quicken. However, since I was still on 2001, I decided to bite the bullet. While the interface is disappointing and there really isn't anything new or improved, the product works well. Next time I purchase an upgrade, though, I probably won't need the business portion and, seen as how Intuit never really adds any features of importance, I'll settle for Quicken basic. There's really no point is paying for stuff you can get elsewhere for free - like investment analysis.

Rating: 4 stars
Summary: Works fine for me
Review: With all the complaints, I was a bit reluctant to purchase the 2004 version of Quicken. However, since I was still on 2001, I decided to bite the bullet. While the interface is disappointing and there really isn't anything new or improved, the product works well. Next time I purchase an upgrade, though, I probably won't need the business portion and, seen as how Intuit never really adds any features of importance, I'll settle for Quicken basic. There's really no point is paying for stuff you can get elsewhere for free - like investment analysis.

Rating: 1 stars
Summary: Many Bugs
Review: Wow what a disappointment this product has been. I've used Quicken for the last 10 years with much success. However, since Quicken 2002, each new release has created more and more problems with Quicken 2004 resulting in some very serious ones that Intuit will not acknowledge. The problems I found with the software are as follows:

• The installation doesn't completely eliminate previous quicken versions. As a result, if you had a prior version installed with investment updates set to automatic they will try and update the Quicken 2004 data file. This results in a corrupted file and the only way you can fix this is through a restore from a backup.
• The investment return reports don't calculate correctly. For example, if you are looking at returns for a period from 1/1/xx to 9/30/xx on two securities and one of the securities wasn't purchased until after 1/1/xx then the return comes through as NA.
• Installation also causes problems with the COM1 port. Microsoft has a knowledge base article on this. See article number 810905.

In addition to the technical problems the program interface was significantly redesigned, which creates a learning curve for previous Quicken users. Also, the interface seems slow. Keystrokes are delayed in the interface.

The word on the street is that Intuit released this product early as a result of Microsoft Money 2004 being released earlier than expected. As a result of the rushed delivery the program had many bugs. Since its release over 2 months ago Intuit has yet to provide any patches or support on their web site for these problems.

My recommendation is you save your money and wait until this program is fixed.


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