Rating: 
Summary: Poor Product, Worse Support
Review: I was forced to upgrade from v.8.0 when I upgraded my MS Office Suite. Now I have a fax program that hangs up when faxes come through, and sends duplicate copies of outgoing faxes (i.e., same fax to John Smith AND to Smith, John). Attempts to get help from the company or its website were futile. This product is the biggest piece of garbage I've come across in a long time.Kerry Gleason
AdWorks
Rating:
Summary: WinFax Crash
Review: I'm only just evaluatingWinFax for my company, we have two PCs with modems, one in the office, one laptop for the boss to commute with. Both PCs use win2000 professional.
So far we haven't been able to get it to work at all. On the desktop key features cause it to hang and be closed. On the laptop any attempt to initialize the software will cause bluescreen crash - and that's really unusual for win2000. Looks like we'll be waiting out another year and staying with tried and trusted win 98 software. until we're happy with further developments.
Rating: 
Summary: Cool
Review: I've used winfax Pro at our ex-office, it completely solved all our faxing problems. So we didnt even needed for a fax machine. The installation was so easy, it detected the hardware, and all I had to do was pressing the next button, and giving some info about our company. Then I changed the role of the machine in the setup menu, to a fax server. And went to the other computers and installed to all of the other machines. ( There may be a way for an automated setup, but I didnt needed so I am not sure of it.) It detected the fax server and installed it. We had 10 machines on our network, and all the installation process took less than an hour. We configured the server to forward faxes, even i tought it wouldnt work, it worked fine. The faxes from the banks went directly to accountant department, etc... We entered all of our customer list to winfax, and started to send faxes to them about our new products. It started faxing, and we went to our home. The next day boss asked us which customers received the fax. I thought I should go into the logs, and search for it. But theres a good designed window, you can see who send the fax to who, at what time, you can configure a report and so on ... When I looked at the documentation, (Its good documented, you can find all the answers,) I was surprised it even has its own macro language. I didnt tried that but I think theres no fax product that you write down macros. All was better than I accepted. Since that day our secratary is just reading the her book. In conclusion, I think its nearly the best product that satisfied me.
Rating:
Summary: Some words about Symantec rebates
Review: If you are thinking about buying norton software simply because they are free after rebates, then reconsider it. Although it's well known Symantec makes reliable softwares, When we talk about their rebates, they are liars. Yes, liars ¨Cthey really deserve this. Based on my personal experience, I even think theirs are worse than the notorious I/O Magic's (aka, Hi-Val, Digital research). I bought several Norton softwares during last December, and submitted the upgrade rebates right away with required items, Guess what, until today I got only one of them, and it has been almost 6 months. I guess they are testing my memory but unfortunately I kept a good record of every rebate I submitted. That's what we should do if we are going to buy Symantec softwares with rebates involved, although the best thing I would recommend is to avoid as long as you can.
Rating:
Summary: Warning! Do not use WinFax!
Review: Install at your own risk... will not unistall, will not work with other software, will not be supported, will not be upgraded. Only customers using light performance of this product will be satisfied. Power users beware! Fax with anything but this item..... You have been warned!
Rating:
Summary: Just what I needed
Review: It was a great investment, and I love it. I have voice mail, and it even worked with that. I just have people call me before they send a fax, and I got and "turn it on" and I'm all set. Plus you don't have to print everything out. Set-up looks a lot like MS Outlook. Very easy!
Rating:
Summary: Outrageous!
Review: It's the most outrageous, sneaky, aggressive, unruly program I've ever dealt with, in my 20 years of working with computers. It insists on running continuously, answering all calls, and disregarding the will of its owner, no matter what! I'm running it on WinXP. I've tried everything: reconfigured the program, went to MSConfig and unchecked the start-up of WinFax, but to no avail: It comes back and keeps running in the background,
no matter what. I've finally outsmarted the program in a sense that it no longer answers all calls: by setting "answer after 50 calls", so I can answer the phone before this monster called Winfax 10 does. But I've never seen a program that has such a hostile mind of its own and runs in the background even when configured not to run. Also, it is stuffed with unneeded complexities, which are designed only to make your simple business of sending and receiving faxes a nightmare!
Rating:
Summary: Not too great with XP and Outlook
Review: Just bought the package to run under XP and using Outlook. It caused several crashes in XP and Outlook just quit. I used it under Win 2000 and it did well, but if you have XP, you may want to find another program.
Rating:
Summary: Couldn't buy a better product if you are not a computer pro.
Review: Microsoft Fax, which most users have built in to their software packages, is so difficult to use and has a history of so many problems that computer service departments will not even attempt to assist you in using it. This product, once loaded, prompts you from the beginning to the end of sending, receiving and creating your cover pages. If you know how to insert a CD disk you can use this product. If you only have one job search in your life, this purchase will pay for itself the first month.
Rating:
Summary: BUYER BEWARE!
Review: Once upon a time, Win Fax Pro had a decent program. Today, NOT!
And certainly not with XP. The technical advisor was in India (out sourced) and I, unwittingly and unknowingly, allowed him to crash my entire system. Complain? To where? India fields the calls. Please pay attention to this horror story. Don't purchase any version (10.0 and over).
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