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Quicken 2004 Basic

Quicken 2004 Basic

List Price: $29.95
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Product Info Reviews

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Rating: 1 stars
Summary: Intuit has lost the recipe
Review: As a devoted Quicken user since 1995, I was just a little annoyed when Intuit told me they would cut off my online access for Quicken 2000. I bought 2004 Basic thinking I might at least get some improvements. After using 2004 for a short time, I was shocked at both the reduction in ease of use and the many blatant bugs I encountered.
In addition to the program being much slower and creating much larger files (slower backups), simple operations like copy/paste of investment transactions are no longer available. The worst part is the bugs. They can't even manage their windows correctly with some getting stuck in background or foreground. I've also had several program lockups. The help files, which in 2000 offered some explanation, now yield absolutely no new information over the dialogs they purport to help with.
This software is a total disaster. I reinstalled my 2000 and will do without online service.

Rating: 2 stars
Summary: Diminishing returns with Quicken program
Review: As a user of Quicken since 1991, I am surprised and appalled at the poor quality of each year's subsequent version. One has no choice but to upgrade, since the earlier, more stable versions will no longer be supported. Important, simple features, such as right-click pasting in the checkbook, are now unavailable. Intuit is more interested in selling you mortgage services and providing car loans than the ongoing development of what was once the best financial software package on the market.

Rating: 1 stars
Summary: Lost Cause
Review: As with previous reviewers, I was a Quicken 99 user and it was a waste of time and money to do the upgrade. Intuit clearly has lost touch with their customer base and fails to incorporate any value into their new, updated products. One would wonder who actually is at the helm of their product development department. Obviously, customer satisfaction takes a serious backseat to corporate profits. Sadly, their consistant downslide and destruction of what was a superior product is an embarrassment to Intuit. As a corporate professional, I would wonder why no senior management officers haven't stepped in to stop the demise of product quality and image. Quicken 99 WAS excellent.

Rating: 1 stars
Summary: Waste of time
Review: Been using quicken for a number of years. They have ruined a slick program... Buy MS MOney

Rating: 1 stars
Summary: Very very poor quality product
Review: I agree with the other reviewer. I had been a quicken user for a long time. Since I upgraded, I have had nothing but problems! Their program is buggy as heck and they make you pay for their garbage. I am looking into alternative programs as we speak. Do not waste your money on this product. The $24 some odd you may pay for the product is nothing compared to the technical support you will be paying!

Rating: 1 stars
Summary: Patch this
Review: I am done with Intuit. Every time I upgrade to a newer version it is full of bugs. Then, when I call Intuit customer support to discuss THEIR bugs, they want a credit card number before giving out any information. HOW ABOUT ENSURING THE PRODUCT WORKS CORRECTLY BEFORE SELLING IT TO THE PUBLIC. I don't care if they EVENTUALLY offer a patch that can be downloaded. I have more important things to do with my time.

I was a loyal Quicken user for more than 8 years; BUT NO LONGER ... their idea of customer service is PATHETIC. I am going to give Microsodt Money a try

Rating: 1 stars
Summary: Big mistake!
Review: I got Quicken when I bought TurboTax in order to take advantage of the free offer (I forget which software was the free one, the TurboTax is fine). I have MS Money on my old computer and thought I would try Quicken (help support competition) on my new one. So, how do I hate Quicken? Let me count the ways. First, I hate the look of Quicken. Second, I hate the annoying ads to upgrade when you install it. Third, I hate that it tells me I can download my banking info, then, when I try to do it, it tells me it no longer supports downloads from my bank. Fourth, I hate their Tech Support, which tells me I CAN download my bank info, but can't tell me how. Fifth, I hate that it doesn't automatically credit an account (like a credit card) when I write a check to that account. Sixth, I hate that you have to put in negative numbers for deductions when splitting you paycheck deposit. Seventh, I hate that you can't change the order of categories in your paycheck split. Sigh. I could go on but you get the picture. I'm switching back to Money.

Rating: 1 stars
Summary: Worst Version of Quicken ...........EVER!!!!!!!
Review: I have a very minor problem with Quicken 2000. It is very functional for all my needs and I am quite perturbed that to get technical support, I am forced to update. I don't need an update. I do need a very minor fix to my present system. Quite simply, the system somehow changed the opening screen and I can find no way of putting it back where it is when you first start using Quicken. I reloaded with the old disc and got the screen I want, but I have to the accounts list under the old load to find prior transactions. As for help, even the 900 number has been changed, so I can't even pay to get this rectified. What a rip-off.

Rating: 4 stars
Summary: Displeased with discontinuation of support
Review: I have a very minor problem with Quicken 2000. It is very functional for all my needs and I am quite perturbed that to get technical support, I am forced to update. I don't need an update. I do need a very minor fix to my present system. Quite simply, the system somehow changed the opening screen and I can find no way of putting it back where it is when you first start using Quicken. I reloaded with the old disc and got the screen I want, but I have to the accounts list under the old load to find prior transactions. As for help, even the 900 number has been changed, so I can't even pay to get this rectified. What a rip-off.

Rating: 1 stars
Summary: What a Piece of Garbage
Review: I have been using Quicken since "Quicken 4" on my Mac. It WAS a great program. This version is okay except for the investment portfolio. It is full of bugs, and is not at all intuitive (ironic, eh?). Further, you cannot simply "fudge" and enter your historical transactions ... so my cash balance is wrong, and impossible to correct. After researching online, it is clearly a bug that Inuit will not even acknowledge.

Hopefully they will get their act together for 2005, otherwise, I'm out of there!!


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