Rating: 
Summary: Profoundly Disappointed
Review: After wrestling with this piece of software for almost 4 months now, I have a better perspective. It is really as bad as the previous reviewers have stated. Using it for anything other than balancing your checking is not recommended. You simply cannot trust the investment calculations that Quicken produces. I am now looking for alternate software to manage my investments.There are so many things wrong that one doesn't know where to begin. Just one small example. When you minimize Quicken, the icon appears on the Windows taskbar. When you try to restore Quicken by clicking on this icon, it rarely works. Of course, it works correctly for every other program, but not Quicken. You then just either alt-Tab to get back to Quicken or minimize every other program on the desktop first. Annoying. But Quicken is full of annoyances. Quicken cannot handle stock transactions correctly. It you do something as startlingly complex as automatic reinvestment of divdends into a security, Quicken increases the cost basis of the security by the amount of the dividend. Wrong! There are numerous examples of this. In short, a very bad, very buggy, very annoying product which I wish I had never installed. One day very soon I will say "Goodbye" to Quicken forever.
Rating:
Summary: Wake Up Intuit - Where has Scott Cook gone?
Review: I've been using Quicken since in 1993. After 6 or 7 version upgrades, hundreds of dollars in software investment and eleven years of trust, I'm here to tell you fellow patrons, watch out. Here's my grip. It is relatively small but it tells a larger story. I bought Quicken 2003 Premier from Amazon last year and I got this annoying bug that keeps crashing my Quicken (in Investment Center, if I scroll over an Alert or News item Quicken suddenly crashes - I've replicated on 3 PC's and it is an honest to goodness bug in their code). The reason I'm bothering to tell you customers of Quicken 2004 is that I feel betrayed. I used to be very passionate about Quicken and I'd tell all my friends, colleagues it was a must have. I felt good because Intuit was a company that really cared and they proved it time and time again by supporting their products. In previous versions, when bugs like this happened, I got help that I could use. Now, I go to there online support and there is no reference to the bug I'm experiencing. If I want to go cheap with their paid support and do an online chat it is $9.95 or my other alternative is a live phone call at $1.95 a minute. Okay, it is 2004 and Quicken is probably 15 or 20 years old. Quicken shouldn't have any bugs! Second, trying to solve them should be as easy as Quicken software. I once heard Intuit's mantra from the founder who said, "We listen to customers and we WOW them by over-delivering on their expectations." Guess what everybody; it is pretty obvious that Intuit has given up on their flagship product. Look at the other reviews in this long list of 1 star ratings? Is it really not worth the investment to innovate and maintain best-of-breed support that made Intuit loved? Is Mr. Steve Bennett only interested in milking the product line for all it's got by updating the packaging? Great philosophy Mr Bennett. NOT! Bring Scott Cook back.
Rating:
Summary: Quicken 2004 Deluxe
Review: Buggy software. Crashes on startup just about every time. Couldn't get through to tech support so I switched over to Microsoft Money.
Rating:
Summary: Really Really Bad.
Review: The worst piece of software I have seen in 35 years in the business. Read more of the reviews. I will list just two problems that I found that are not in the following reviews: 1) This PIN Vault worked once, but then just stopped working. I can enter PINs just fine. But when I leave and come back they are all gone. 2) I ran the retirement wizard and spent 20 minutes answering all the questions. I got to the final step and hit the Continue button. Nothing happens at all. Read the rest of the reviews. They may set a record for LOW rating on Amazon.
Rating:
Summary: A big mistake
Review: I, too, upgraded to 2004 because of the fact that Intuit says they will no longer update my portfolio prices from Quicken 2000 . I wish I had read these reviews first! I am disappointed. There seems to be no additional functionality, (at least any that would be useful to me). Thus, the changes in layout, look and feel seem gratuitous. What I found most frustrating is that I can no longer enter transactions into my investment accounts as though they are simple checkbook transactions, now I have to fill out an entire un-intuitive form for a simple thing such as a stock dividend. In old Quicken I could enter my 16 share dividend on a security. Now *I* have to figure out exactly point-how-many-shares is being paid per share held. To top it off I can't even access Quicken's calculator function while I'm in the transaction screen. This seems to be a classic case of an unnecessary upgrade. Quicken was so much simpler and functional before. I would much rather Intuit had simply started charging for the portfolio update data!
Rating:
Summary: Shocking
Review: To start with let me tell you that I was a very big fan of Quicken and in discussions with friends relating to personal finance I always recommended Quicken and boasted about how it makes managing money simple and satisfying. Well ! no more. I was forced to upgrade to Quicken 2004 from Quicken 2000 as Intuit decided to stop online transaction download and technical support of the earlier product. What a horrible upgrade! Its actually a downgrade. I can't even recognize it as a member of the Quicken family of products. First of all the UI design is as anti-ergonomic as possibly can be. The online download does not allow you to compare transactions and enter them in the register on the same screen. You have to go to each individual account, after download to commit the transactions. The account registers look as if they had been sent to dry clean and bleach. They are as blatantly colorless as possible. One of the main philosophy of Intuit was to make the account registers look like checkbooks with 2 shades of color in each entry. Forget it! Calendars do not work. Worse! The reporting facility is absolutely flabergasting. The income and expense report some how rolls over all the transfers as part of income, making it impossible to do an honest cash flow analysis. The report period gets reset every time you hit the back button. And the graphs are actually wrong.
Reconciling has become very difficult, somehow the program unsettles all my previously reconciled statements and discovers a gap between the starting account balance and the statement balance. I can go on and on, but its nauseating enough. Wonder where did they outsource this product to! Wherever it is, Intuit better watch out they are in the process of outsourcing a big chunk of their customer base to Microsoft.
Rating:
Summary: Maybe even LESS than 1 star!
Review: I read all of the negative reviews everywhere (Cnet, Epinions, Price Grabber, etc.), but I didn't believe them for some reason. Well BELIEVE THEM!!! I am a PC tech support professional (for over 10 years) with a 2.2Ghz PC with 1.0Gb of RAM, and Quicken 2004 ran like garbage. I've played with MANY beta programs that ran much much better. The app crashed constantly. IT IS NOT STABLE!!!! Read the rest of the reviews, and I agree with ALL of them! Enough said..except...STAY AWAY FROM THIS PROGRAM, IT WILL ONLY GIVE YOU HEADACHES!!!
Rating:
Summary: BUGS & POOR SUPPORT
Review: One of the bugs that I have isolated is that if you define more than 64 classes, it BOMBS. Since there was no help from Intuit, I was forced back to 2000.
Rating:
Summary: Thanks for the Feedback
Review: I was all set to purchase Quicken 2004. I received the letter from Intuit stating they were discontinuing support and quote downloads for Q2000. As always, I check Amazon's customer feedback for products before I buy them. I have always been loyal to Intuit and bought their products, but last year's TurboTax put me off, and this just put's me off further. Thanks everyone.
Rating:
Summary: Horrible online support
Review: I've been using Quicken 2004 for about 9 months now. It was working just fine when I first got it, then problems started arising such as when I wanted to download bank and credit card information, it said that the servers could not be reached. Even stock information won't download. Quicken support is horrible as they only have chat support and after 2 hours on chat with their technical support folks, they had no idea and blamed the financial establishments I deal with. Why is that so when it's worked fine for 9 months, I haven't changed a thing in the configuration and both my credit union and my credit card issuer are BOTH experiencing problems? It's been going on for over 2 months now. A major headache. I whole do not recommend this buggy and poorly supported product. I'm going with Microsoft Money instead.
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