Microsoft Outlook 2002 Fundamentals CBT Training CD

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Summary: Microsoft Outlook 2002 Fundamentals CBT Training CD
Review: Course Overview
This course presents the learner with the basics of Microsoft Outlook 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar.

# Learn To Start and exit Outlook 2002.
# Identify the components of the Outlook 2002 interface.
# Obtain help by using the Outlook 2002 Office Assistant.
# Open a Microsoft Office file attachment.
# Print a message attachment.
# Save a file attachment to a folder.
# Identify features of the Calendar.
# Schedule a single appointment.
# Edit a single appointment.


Audience
The intended audience for this course include Secretarial, Clerks, Typists CSRs Office Managers Web Designer-Developers System Administrators, and Database Administrators. Typically learners will work in a networked environment that requires using e-mail for one-to-one, as well as group contacts and for arranging meetings and appointments through Microsoft Outlook. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later.

Deployment Options
e-Learning

Accreditation
NASBA credits: 4 CPE Credits
CEU credits: 0.70 CEUs

Language Options
Italian, Arabic, US English, German, Spanish, Dutch, Chinese, Russian, Polish, French

Total Learning Time
6 to 8 hours

Objectives
# Unit 1: Basic Messaging Features in Outlook 2002 - 3 hours Start and exit Outlook 2002.
# Identify the components of the Outlook 2002 interface.
# Obtain help by using the Outlook 2002 Office Assistant.
# Obtain help by using the Answer Wizard tab in the Outlook 2002 Help window.
# Identify features of the Inbox folder.
# Compose and send a message by using Outlook 2002.
# Check the spelling in a message by using Spelling Checker.
# Address a message by using an address list.
# Recall a message sent to a recipient.
# Set your default message format.
# Attach a document as a file attachment by using the Insert menu.
# Insert a signature into a message.
# Identify options available when sending messages.
# Read a message in the Preview pane and in its own window.
# Reply to a message by using the Reply and Reply to All buttons.
# Forward a message to a new recipient by using the Forward button.
# Print a message by using the File menu.
# Save a message as a text only file.


# Unit 2: Outlook Intermediate Messaging Features - 3 hours Open a Microsoft Office file attachment.
# Print a message attachment.
# Save a file attachment to a folder.
# Delete an unwanted message by using the standard toolbar.
# Flag a message for follow-up by using the Follow Up command.
# Mark a message.
# Sort messages by using column headings.
# Set AutoArchive options.
# Archive messages manually by using the Archive dialog box.
# Identify the settings options in the Other Settings dialog box.
# Match the built-in views that filter messages with their functions.
# Apply a filter to a list of messages by using the Filter dialog box.


# Unit 3: Scheduling with Calendar - 2 hours Identify features of the Calendar.
# Schedule a single appointment.
# Edit a single appointment.
# Apply a conditional format to an appointment in Calendar.
# Schedule a recurring appointment by using the Recurrence button.
# Edit a recurring appointment.
# Schedule an event.
# Delete an appointment and an event.
# Customize a built-in view in Calendar.
# Identify the calendar customization options available in the Calendar Options dialog box.
# Print a Calendar by using the options in the Print dialog box.