Rating: Summary: Avoid at all cost Review: absolutely awful. Do not buy if you have a PC, comes with no software to allow you to backup your data, the tech support insisted that it is sold solely as an external hard drive. none-the-less they do have software for scheduled back-up for MACs. why? who knows.the drive itself vibrates so strongly that i had to take it off my desk.
Rating: Summary: Poor quality - no response from support - 1 star for support Review: I bought one of these to move video editing stuff between my Win2000 PC and my WinXP laptop. The drive arrived quickly and installed under both operating systems in minutes. Excellent install instructions. Very good quality of the enclosure. I felt I had made a very good choice. Apparently not. I used the drive for two days, and then it died - none of the PCs could find the drive when I plugget it in. I sent a request to support at LaCie, they never responded at all. Not a single word. Not even an autoresponse that my question had been received. Since I had data on the disk I didn't want to lose, and the support site said that all data would be erased, I decided not to send the drive to LaCie support. Assuming that the drive was fine but the FireWire to IDE card was hosed, I broke the seal, removed the HD and installed it as an internal drive in my PC. This worked like a charm, but now my warranty is gone. What was I left with - a very expensive harddrive and a need to buy a new enclosure for it. Due to the absolute silence from LaCie support I will never du business with LaCie again. I can accept that stuff breaks, it may have been a stroke of bad luck, but I do expect support to respond to questions.
Rating: Summary: Check your cable...B4 connecting with SONY i.Link Review: I bought the hard drive from amazon.com and a firewire 6-pin to 4-pin cable from eBay. I hook up the cable through i.Link port of my laptop. At the time,my computer couldn't detect the hard drive. Later, I found out the problem and then bought a new cable (Belkin #F3N401-03-ICE). Now, I can use the drive without any problems. I use the hard drive with my laptop,SONY FG-430, through S400 i.Link port OS/Windows 98SE. The drive works great. The process of installation with Windows OS is a little bit complicated. That's all...I can complain about.
Rating: Summary: Cheap, fast and reliable storage Review: I could not afford the 500GB storage spaces and I needed about that much for my CD collection. So, I bought a bunch of these chaining them together. They are wonderful, quiet work horses who will not give up on you. Plug and play. That is how easy they are to use. They are attractive enough that they can sit next to your sound system and still look good and god bless them they are really cheap.
Rating: Summary: excellent tech support for an excellent product Review: I had some question about the drive. The tech support answered the phone - yes a real person - and was very professionnal. It is nice to buy a rugged product and have a solid tech support. I was amazed when they told me that the product was built on Oregon. It is even nicer than a cool mac designed in Cuppertino but made in 10000 miles away. I wanted to know more about it and tested the external drive against my internal hd. The Lacie external product was faster. How can it be ? I need to call them again.
Rating: Summary: Great Hand Warmer Review: I have a client running 8 of these drives by La Cie and they have replaced 6 of them within 1 year of purchase. They are not designed to be left running 24/7 because they overheat. My client has lost years worth of data due to the failure rate. What's with using Firewire still anyway? Get a FN clue La Cie and put a fan inside and lose the firewire, fricken MAC lovers.
Rating: Summary: Ipod killed my hard drive Review: I have an 800 mhz ibook with an external 120gb LaCie hard drive that HAD 85gb of music on it (1,016 albums). When I daisy chained my shiny new ipod to the port on the back of the LaCie, it caused a power surge that destroyed the directories on the hard drive and I now have to rip all my CD's again. Please don't point out I should have had a back up hard drive. I am in enough pain as it is. I called LaCie, who said "Oh yeah, very rarely this could happen" I bought a fire wire hub to kep this from happening again as well as another hard drive for back up. For what it's worth, my new back up is a LaCie, so no hard feelings, but if this happens again........
Rating: Summary: An easy to use storage solution Review: I have an Apple Powerbook with a 12GB hard drive. When I bought the laptop, I had no intention of using it to store music or to edit videos. Up until three months ago, I was still running OS 9.2 Two months ago, I decided that I didn't want to compromise on my home movies, and I certainly didn't want to give up any of the music on my computer. I purchased this drive, and I have been totally impressed ever since. The drive is quiet, it transfers information quickly, and it's energy control is very efficent. Unlike other users, I haven't had a need to daisy chain two of these together yet, but it sure wouldn't be a problem. My external CD burner is hooked up to this drive and it works flawlessly.
Rating: Summary: Excellent drive, great customer service Review: I have been using this drive for more than a year now. It's actually a replacement for the same model, since the first one died on me as a result of OS X's sleep mode feature. In fact, I have had other LaCie drives in the past that never failed. Although I'm aware of the fact that hard drives can fail at any given point in time, a LaCie drive has never failed on me as a result of the company's own manufacturing quality. Having said this, I recommend that while you have any firewire drive (any brand whatsoever) connected to your computer, don't put the CPU to sleep (just the drive and the screen, not the entire system). A short spike in current shoots through the FireWire connection on wakeup, which eventually will damage your external hard drive. I am very pleased with LaCie. The drive works beautifully for backup and videoediting alike. Also, the company's customer service quickly sent me a replacement drive as the original was still under warranty. Since I don't put my CPU to sleep anymore, no problems with the drive whatsoever. A solid drive at a good price for anyone who needs to rely on their backup data.
Rating: Summary: Great product Review: I have purchased three of these over the last 3 months, and all are working flawlessly. At the end of the day, most external hard drives work the same, so for me it's about design, price, warranty, etc. LaCie's drives exceed all of the standards, and the company has great tech support to boot. I called to get some info on setting up a RAID, and the person on the phone was very knowledgeable.
|