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LaCie Big Disk Triple Interface 320 GB Firewire USB 2.0 Hard Drive

LaCie Big Disk Triple Interface 320 GB Firewire USB 2.0 Hard Drive

List Price:
Your Price: $342.94
Product Info Reviews

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Rating: 1 stars
Summary: Trash.
Review: 2 of these drives dead on arrival. Other reviewers are 100% correct--the reliability on these drives is close to nothing.

Don't buy if you value your data.

Rating: 1 stars
Summary: Highly advise AVOID Lacie products
Review: AVOID THIS PRODUCT, unless you like losing all your work without warning, when the drive directory suddenly disappears, and the disk reads to your computer as empty and unformatted. I bought the "porsche" 250GB hard drive, and was happy for 3 weeks, then lost 12GB of video editing work without warning or any sign of a cause. Tech support from LaCie gave me two options: 1 - get Norton Disk Doctor (I did, and it did not help at all) or 2 - send it to a disk recovery service at an estimated $500 charge (in no way reimbursed by the company). Other than that, the company offered ZERO support. Buyer beware, if you value your work, time, and good faith as a consumer.

Rating: 1 stars
Summary: The biggest mistake I ever made
Review: I bought two of these disks, though I never intended to, and both have been a disaster. I bought one with a view to storing my mp3, videos and photos on it. As a cautionary measure I only moved my mp3 files onto the new drive, thinking that if it failed, at least I could re-rip them again. Guess what - that's what I'm now having to do.

Forist, In order to avoid this time consuming step though, I bought a second disk and some recovery software. For a few days everything was ok, but then the second disk corrupted my data too! Now I am re-ripping my entire collection and sending these disks back.

Here are the problems that both the disks have exhibited:
1) when saving data I would get a "blue screen" saying there was a "data write error".
2) Upon lacie's advice I bought a Lacie firewire card to fix the above problem - it didn't.
3) It is almost impossible to get my PCs to "see" the drives whether they are connected by firewire or USB. I.e. you have to plug them in/out/in/out/in/out and it seems to be just chance if the PC can detect them. Some days this never works.
4) Both drives appear to have caused corruption to my data.
5) The drives are different sizes - one reports 320Gb one reports 298Gb
6) The USB driver fails to install on windows 98
7) One drive refuses to have its firmware updated.

All in all these drives have wasted weeks of my life, and as a knock-on effect (due to the problems they cause and the crashes they caused on my PC) have resulted in my buying a Lacie firewire card, a NEW DISK for INSIDE my PC (because they caused my PC to crash and fatally damage the drive inside my PC), to buy data recovery software, and to irretrievably lose some precious photographs that were on my PC (i.e. not on the Lacie drives!)

I'm afraid this is absolutely the worst technology purchase I have ever made.



Rating: 4 stars
Summary: look before you trash talk
Review: I just want to point out that the reviewer who goes on and on, and on, about issues that all sound like driver and bus compability problems and blames these drives for everything short of killing their first-born son, casually mentions near the end that they're using Windows 98. The specs for the drive clearly state that Windows compatability requires Windows 2000 or XP.

Rating: 1 stars
Summary: Drive had catastrophic failure after 10 days
Review: I purchased this drive new and spent the next 10 days transferring large amounts of data to the drive. Five hours after completing this transfer the drive failed. This failure was caused by a hardware issue not a software issue.

Upon contacting LaCie about the problem their response was "all hard drives are destined to fail". That is true but I expected it to last longer than ten days.

LaCie didn't seem to understand that the issue was not about the warranty but customer service. I have always been a loyal to the LaCie brand but I will not accept the excuse that "all hard drives are destined to fail".

Rating: 1 stars
Summary: Drive had catastrophic failure after 10 days
Review: I purchased this drive new and spent the next 10 days transferring large amounts of data to the drive. Five hours after completing this transfer the drive failed. This failure was caused by a hardware issue not a software issue.

Upon contacting LaCie about the problem their response was "all hard drives are destined to fail". That is true but I expected it to last longer than ten days.

LaCie didn't seem to understand that the issue was not about the warranty but customer service. I have always been a loyal to the LaCie brand but I will not accept the excuse that "all hard drives are destined to fail".

Rating: 2 stars
Summary: Duct tape required
Review: The designers of this disk are to be commended for making the case almost exactly the same color as duct tape -- because that's all that's currently holding mine together.

My disk arrived only partially assembled: the front panel was not attached, and the only way to attach it properly would have been to completely disassemble the rest of the drive to get at the screws hidden behind that panel. I settled for a jury-rigged compromise which has the front panel only loosely attached by a single screw and the above-mentioned duct tape -- but even getting that far required breaking the warranty seal.

All I can figure is that whoever assembled it at the factory did it in the wrong order, hit a dead end, and decided to just stuff the extra parts in the box rather than start over... but you'd expect someone in quality control should've noticed that the drive was still in pieces.

At the end of the day the drive seems to be working acceptably -- but my warranty is now void, of course, so if anything goes wrong I'm out of luck. Not an ideal situation.


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